ReBound’s Post

#returns offer a unique opportunity to improve your business on many levels. By leveraging the power of returns you will enhance efficiency #operations, maintain product value #finance, decrease your carbon footprint #sustainability and improve consumer experience #sales #customerservice #marketing. 👉 Name me something else in your business having such a wide reach and positive impact?

Returns are often viewed as a necessary evil in the world of ecommerce, draining both finances and time. However, it's time to change that perspective and see returns as an opportunity for growth and efficiency. In our latest blog, we explore the game-changing potential of processing returned items. We cover how advanced processing of returned items directly impacts product value, refund lead time, customer satisfaction, sustainability, and more. Check it out now! https://lnkd.in/eiesSYXu

𝗧𝗵𝗶𝘀 𝗶𝘀 𝗵𝗼𝘄 𝘀𝘂𝗰𝗰𝗲𝘀𝘀𝗳𝘂𝗹 𝗿𝗲𝘁𝘂𝗿𝗻𝘀 𝗺𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗹𝗼𝗼𝗸𝘀 𝗹𝗶𝗸𝗲 📦✨ In online retail, the returns service is an important key factor for the customer experience and competitiveness. Surveys have shown that every second consumer takes returns conditions into account when making a purchase decision. Hence, with a sophisticated returns management, you can not only win new customers, but also motivate them to buy from you again. Professional returns management can be quite complex: it involves controlling the flow of information, finances and goods between the returning customer and the supplier of an item. Two factors are of central importance in all returns processes: 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗳𝗿𝗶𝗲𝗻𝗱𝗹𝗶𝗻𝗲𝘀𝘀 and 𝗰𝗼𝘀𝘁 𝗲𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝗰𝘆. In our new blog, we show you which tasks are involved in returns management and how you can be successful with it. Click the link below to read our blog ⬇️ #returnsmanagement #returnsprocessing #ecommerce #onlineshop #processefficiency

Did you know that 60% of customers will check your return policy before make a purchase? If you have a poorly crafted return and exchange policy, your eCommerce business stands to lose significant sales. In our latest article, find out how you can craft a retail return policy that becomes a competitive advantage and helps you win customers! Bonus: Get a free template to write an impactful returns and exchange policy inside! https://lnkd.in/dEvuqAqg #returns #retail #excahnge #ReverseLogix #ReturnsManagement

In today's competitive retail environment, it's more important than ever to have a clear and customer-friendly returns policy. Here's how to write one that keeps customers happy. https://lnkd.in/gC9YbvCP #logistics #supplychain #ecommerce #economy #technology #businessintelligence #shipmatrix

🔍 89% of U.S. e-commerce retailers have tightened returns policies or introduced fees in the last 12 months. But is there a need for more strategic thinking on returns? 🤔 Going beyond cost-cutting, balancing efficiency and customer experience requires a fully realized returns strategy. Discover the three key elements of a great returns strategy in our blog post: https://bit.ly/45Ic8wg 📦✨

🔍 89% of U.S. e-commerce retailers have tightened returns policies or introduced fees in the last 12 months. But is there a need for more strategic thinking on returns? 🤔 Going beyond cost-cutting, balancing efficiency and customer experience requires a fully realized returns strategy. Discover the three key elements of a great returns strategy in our blog post: https://bit.ly/45Ic8wg 📦✨

🔍 89% of U.S. e-commerce retailers have tightened returns policies or introduced fees in the last 12 months. But is there a need for more strategic thinking on returns? 🤔 Going beyond cost-cutting, balancing efficiency and customer experience requires a fully realized returns strategy. Discover the three key elements of a great returns strategy in our blog post: https://bit.ly/45Ic8wg 📦✨

Out-of-stock products can wreak havoc on ecommerce businesses. Learn what causes stock-outs, how they affect revenue and customer loyalty, and strategies to optimize inventory management. Read the blog: https://zurl.co/dvFv

5 Recommerce and Returns Management Top Tips to help every retailer keep £££ in their business 👇🏼👇🏼👇🏼 All too often returns... ... are just accepted or ignored within the supply chain. Having worked in returns for almost 30 years, I thought I'd share 5 of my many tips to help. 1. MEASURE YOUR RETURNS  Two questions you need to ask: 🧐WHAT is being returned? 🧐WHY is it being returned? This data will shine a light on what you need to do next and provide valuable customer feedback. 2. PACKAGING 📦 When it comes back, is it packaged in a way that will help prevent damage? All too often, little or no care is given to help get the product back in a sellable condition. 3. ARE YOU ABLE TO GET THE ITEM BACK TO GOOD STOCK?  As this is the best outcome, it's always worth ordering additional packaging when ordering stock. 4. CAN THE STOCK BE HARVESTED FOR PARTS IF IT CAN'T BE RESOLD? Doing this saves money, landfill - what's more, you can include this in your sustainability creds. 5. ARE YOU GETTING THE BEST FINANCIAL RESTUR FROM YOUR EXISTING EXIT ROUTES? Using a trusted third-party provider may offer the same return but can also take significant cost out of your operation. If you're understandably not yet fully aware of what you could be getting, drop me a line and I'll share the stats with you. #returnsmanagement #recommerce #reverselogistics