While ServiceNow is excellent for ticketing, your ITSM workflows will soon demand more—like seamless GenAI integration. Currently, your ServiceNow lacks: 1️⃣ A live AI chatbot for employee support 2️⃣ ChatGPT-like conversational AI for end-users 3️⃣ Comprehensive flow-triggering capabilities 4️⃣ Smart follow-up question functionality 5️⃣ The ability to auto-resolve up to 65% of L1 tickets 6️⃣ 30% reduction in support tickets through intelligent automation 7️⃣ Seamless Microsoft Teams integration for ServiceNow Your ServiceNow platform is powerful, but with Rezolve.ai’s GenAI integration, it can be transformative. By integrating Rezolve.ai, you’re not replacing ServiceNow; you’re supercharging it. We recommend scheduling a 30-minute discovery call to explore how a mature GenAI solution can enhance your ServiceNow experience and ROI. https://lnkd.in/dSia5XnE #servicenow #itsm #integration #genai #copilot #pricing
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🚀 Attention MSP Community! 🚀 Are you looking for ways to elevate your service delivery and drive growth? Our AI solutions at xop.ai are built with MSPs in mind, helping you tackle challenges and stay ahead in the game. 💡 Here's how we empower your business: ✅ End-User Ticket Deflection – Solve issues before they even become tickets, improving efficiency and freeing up your team to focus on high-value work. ✅ Client Retention – Proactively identify problematic tickets before they escalate to customer frustration, keeping your clients happy and your reputation strong. ✅ Revenue Growth with Knowledge Management Chatbots – Transform your internal knowledge into a revenue-generating asset with our smart KM chatbots, enhancing your value proposition to clients. ✅ Integrated Teams Chatbot Channel – Streamline workflows with an AI-powered Teams chatbot that's fully integrated with ConnectWise Manage and ServiceNow ITSM, making it easier than ever to deliver exceptional support. We’re not just implementing AI; we're helping MSPs supercharge their operations, enhance client experiences, and generate new revenue streams. Let’s talk about how AI can transform your MSP practice! 🤖💼 https://xop.ai/msp #AIforMSPs #TicketDeflection #ClientRetention #KMChatbots #MicrosoftTeams #ConnectWise #ServiceNow #xopAI #MSPGrowth #AIInnovation
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Unlock the Power of GenAI with Rezolve AI's Sidekick for ServiceNow 🚀 GenAI is revolutionizing knowledge management, enhancing employee experiences while seamlessly integrating with conversational platforms like Microsoft Teams. Embrace the transformative potential of Rezolve.ai which is perfectly integrated with ServiceNow - to supercharge your ROI without major migration hassles. ✔️ Key Features: 1. Agile Knowledge Management: Instant support with precise information. 2. Conversational AI Interface: Streamlined collaboration within MS Teams. 3. No-Code Automation Studio: Empowering everyone to create automation workflows. 4. GenAI Sidekick: Simplifying complex ITSM tasks within your familiar MS Teams environment. 💡 Benefits: 1. Efficiency: Automation frees up time for high-value tasks. 2. Predictive Analytics: Proactively resolves issues before they impact operations. 3. Scalability: Handles increasing requests without overwhelming resources. 4. Enhanced User Experience: Intuitive interfaces for increased productivity. 5. Data-Driven Insights: Informed decisions through advanced analytics. Join us in embracing the future of ITSM with Rezolve AI’s Gen AI Sidekick! Elevate your IT support team and drive innovation effortlessly. 🚀 Read more: https://bit.ly/3Sf1EPC #ai #servicenow #automation #msteams #integration #sidekick #itsm #generatieveai #msteams
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Navy Veteran | 3CLogic maximizes the ServiceNow and SAP Service Cloud investment by delivering the best possible ServiceNow and SAP-centric user and agent experiences by enabling voice AI and conversational SMS | Boy mom
AI could save upwards of $80B in contact center labor costs by 2026. 🤑 How? By solving for common and repetitive requests. With that in mind, did you know you can enjoy native #IVR and #ConversationalAI capabilities with #ServiceNow to make it easier to quickly adapt to everyday customer and employee inquiries? Come meet me and the team in Boston next week at the ServiceNow Summit to learn more. 😎 #digitaltransformation #selfservice #CX #EX #CSM #ITSM #HRSD #voiceAI #contactcenter
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🤖ServiceNow’s new Virtual Chatbot that will revolutionize your IT operations! 🤖 The Virtual Chatbot of ServiceNow is a breakthrough in how organizations addressing questions and providing support. Key Benefits of Virtual Chatbot: 🌐 24/7 Availability: Ensure users get prompt and quick assistance always with any concern they have anytime any day without presence of an operator or personnel. ⚡Efficient Issue Resolution: Replication of simple questions or messages which a client may send to a company, saves the time for the support team. 😊 Enhanced User Experience: Be as in the end, the use is taken through the processes or the answer is provided directly immediately enhancing satisfaction. 💰 Cost Savings: Decrease organizational costs because the need for extra support employees that may hinder growth will be reduced and support processes will be made more efficient through the use of technology. 📈 Scalable Support: Scalable support operations with increased traffic of requests without a decrease in quality and response time. Visit: sotiotech.com Email: connect@sotiotech.com #sotiotech #socialbusinessing #digitaltransformation #customerservice #AI #automation #IT #SupportServices #Technology #Innovation
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Voice, video, action! Watch how #3CLogic and #ScreenMeet are transforming the #ITServiceDesk with integrated #ConversationalAI, voice, and video for #ServiceNow. #CX #EX #ITSM ServiceNow ScreenMeet - AI Powered Remote Support
Video | 3CLogic and ScreenMeet for ServiceNow
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Boosting ServiceNow Productivity with AI-Driven Innovations! 🤖 The Virtual Agent has been upgraded and improved in the Xanadu release, bringing exciting updates to our ServiceNow community! 💡 "Microsoft Copilot Integration" Seamlessly manage IT tasks and calls directly within Microsoft Teams using Virtual Agents, thanks to the new Microsoft Copilot integration. 💡 "Enhanced Conversational AI " Virtual Agents now leverage advanced Large Language Models (LLMs) for improved response accuracy and flexibility in Microsoft Teams and Slack. 💡 "Streamlined LLM Migration" Effortlessly update existing Virtual Agent content and settings to work with new LLM technology, ensuring a smooth transition and enhanced performance. 💡 "Optimised Rate Limit Configuration" Take control of incoming request rates from providers to boost system stability and performance. These innovations empower your ServiceNow experience with cutting-edge AI capabilities, elevating productivity and efficiency! #ServiceNow #GenAI #NowAssist #NowOnNow #XanaduRelease
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The Future of Enterprise Workflows is Here! AI is changing the game for enterprise workflows, and with ServiceNow leading the charge, businesses are working smarter, not harder. Here’s how AI is transforming ServiceNow: 1️⃣ Effortless Automation – Say goodbye to repetitive tasks! 🤖 2️⃣ Predictive Power – Spot and stop issues before they become problems. 🔮 3️⃣ Intelligent Self-Service – 24/7 support that’s always ready. Explore real-world success stories: A major retailer preventing IT outages with AI. A healthcare provider improving patient satisfaction through virtual agents. A financial institution streamlining employee onboarding. The takeaway? ServiceNow with AI isn’t just a platform – it’s your proactive partner in innovation. #AI #Automation #ServiceNow #EnterpriseWorkflows #TechInnovation #FutureOfWork #AIRevolution #BusinessEfficiency
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🌟 **Harness the Power of Automation with ServiceNow Document Intelligence!** 🌟 In today's fast-paced digital landscape, organizations are constantly searching for ways to streamline processes and improve efficiency. That’s where **ServiceNow Document Intelligence (DocIntel)** comes in! 🚀 By leveraging **AI and machine learning**, DocIntel simplifies document processing and automates data extraction, saving countless hours of manual work. Whether it's invoices, contracts, or any other unstructured data, ServiceNow's DocIntel can: ✅ Automatically classify documents ✅ Extract key data points ✅ Seamlessly integrate with workflows ✅ Improve accuracy and reduce errors Empower your teams to focus on what really matters by eliminating tedious, repetitive tasks. 📈 #automation #AI #machinelearning #efficiency #ServiceNow #DocIntel #DigitalTransformation #AIinBusiness #workflowautomation Chuck Tomasi Bobby Lancaster Aashish Jindal Atin Mehta Natasha Renea Nichols, ServiceNow CSA, ITIL v4 Graham Chau
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🚀 Why ServiceNow’s Now Assist Leads the Pack in GenAI Capabilities 🚀 In the world of enterprise tech, ServiceNow’s Now Assist is setting new standards in Generative AI. With its advanced capabilities and focused application in IT, HR, customer service, and beyond, Now Assist is more than a tool—it’s a game-changer for enterprises looking to scale AI-driven processes seamlessly. In a crowded field of GenAI tools, ServiceNow’s Now Assist stands out by delivering enterprise-ready, secure, and context-aware AI capabilities that truly align with business needs. Whether you’re looking to drive operational efficiencies, enhance customer satisfaction, or improve internal processes, Now Assist could be the key to unlocking new levels of productivity.
Sr. Developer Advocate @ ServiceNow | ServiceNow Certified Technical Architect(CTA) | Proud ServiceNow MVP | NISM Certified
🚀 Exciting news! Introducing ServiceNow Now Assist for #ITSM — our generative AI-powered app that revolutionizes the 𝐞𝐦𝐩𝐥𝐨𝐲𝐞𝐞 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 and boosts 𝐀𝐠𝐞𝐧𝐭 𝐩𝐫𝐨𝐝𝐮𝐜𝐭𝐢𝐯𝐢𝐭𝐲! 🌟 𝐊𝐞𝐲 𝐂𝐚𝐩𝐚𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬: ✨ AI Search Summarization for quick answers ✨ Chat Summarization for smooth transitions ✨ Incident Summarization to keep agents informed ✨ Resolution Notes Generation for best practices ✨ Knowledge Generation to build a rich knowledge base Watch the video to know more: https://lnkd.in/d3yTkgdW #ServiceNow #NowAssist #ITSM #GenerativeAI #Innovation #WorkSmarter #Automation #AIinAction #WorkflowSimplified #ServiceNowdeveloper
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ServiceNow, BMC & UIPath (Implementation Partner). "Behind every great experience is a "GREAT WORKFLOW".
PUT AI TO WORK WITH #SERVICENOW & #InputZero. Discover how our AI platform gets old and new tech working together, freeing your people for work that matters. ✨What can AI make easier for you? Trust Now Platform® to unify experiences across the enterprise. 🚀#Employees: Deliver scalable employee experiences to increase engagement, foster talent development, and boost productivity. 👥#Customers: With AI and automation you can empower agents and field technicians to proactively serve, helping to reduce customer effort. 💻#ITOperations: Unite on a single platform to deliver resilient digital services, extraordinary experiences, and increased productivity. 🔧#AppDevelopment: Use AI and automation to modernize manual processes and streamline workflows across your organization. 🔒#CyberSecurity and Risk: Protect business growth, resilience, and productivity through threats, regulations, and change. 💼#Finance and Supply Chain: Reimagine what’s possible when you can seamlessly connect your people, processes, data, and technology. Input Zero Technologies Pvt. Ltd. ServiceNow #GenAI #automation #digitalTransformation #processExcellence #WorkflowAutomation #PlatformOfPlatform 😍
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