Ric Williams’ Post

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Channel Manager at Cirrus Response | Helping organisations improve their customer service offering.

Our latest blog from Cirrus Connects is getting a lot of well-deserved attention! Who among us hasn't been on the receiving end of a nightmarish customer service loop? 🙋♂️ As the post humorously depicts, bad customer experiences can quickly escalate. But it doesn't have to be that way! I won't steal Cirrus' thunder by revealing it all here. But let's just say innovative solutions like intelligent chatbots, unified communication channels, and fine-tuned IVRs are just the start. And who doesn't want to keep the dog from cowering under the table? Read it here: https://lnkd.in/euBBsidJ .

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