RingCentral’s Post

Frustrated with complex customer interactions? It’s time to simplify with voice AI! Join our FREE webinar on Sept. 11 to discover how you can delight customers with smoother, faster, and more personalized communication. Learn from the experts and gain actionable insights into voice AI integration. Seats are limited, so reserve yours today! 📅 Sept 11, 10 AM CDT / 4 PM BST 🔗 tlyx.co/voice-ai-webinar #VoiceAI #Webinar #CustomerSuccess #AIIntegration

"A Revolutionary Yet Infeasible Task.” - I was told that 1,000 times in as many different ways over the last 12 months. It's a good thing I didn't listen... Here's a peak behind the scenes at our AI orchestration workflows in action. Any audio or transcript being run through any prompt (or prompt chain) on any model, either immediately when the call is over based on your own specific criteria (such queue or agent), or scheduled, or on-demand though API calls or buttons in the UI that can generate custom GPT output on the fly to conduct "drill-down" analysis on anything. All because you should be able to integrate AI into your own business processes or create entirely new ones, and not have to grapple with whatever your vendor thinks you need. There's also a rumor that we're going to announce our launch date next week. Stay tuned 🚀 #contactcenter #cx #unfiltered #ai4real

🌴 Headed to Consero in Coral Gables, FL this month? Don’t miss our Roundtable Discussion on Tuesday, March 19th from 2:30-3:20 p.m.! Tim Tarantello, Managing Director of Customer Contact Centers at Orkin will join our own Fred Fontes Gerards to unpack how this award-winning brand successfully implemented a cutting-edge AI solution for end-to-end appointment scheduling. Key Takeaways:  🔹 Designing a scheduling solution that customers love 🔹 Applying automation to revenue-generating use cases 🔹 Using AI to mitigate staffing challenges 🔹 Battle-tested strategies for deploying voice automation quickly See you there! #ai #cx #consero #contactcenter #customerservice

Customer demands have you scrambling to stay relevant? In today’s world, contact centers must meet rapidly shifting needs to stay competitive. IntelePeer’s Communications Automation Platform makes implementing AI and automation simple. Powered by generative AI, the solution layers over the top of existing, disparate technologies, allowing contact centers to deliver great CX without the need to rip and replace current systems. Find out more in IntelePeer's latest infographic: https://bit.ly/3TdwzfF #IntelePeer #ContactCenters #CX

Customer demands have you scrambling to stay relevant? In today’s world, contact centers must meet rapidly shifting needs to stay competitive. IntelePeer’s Communications Automation Platform makes implementing AI and automation simple. Powered by generative AI, the solution layers over the top of existing, disparate technologies, allowing contact centers to deliver great CX without the need to rip and replace current systems. Find out more in IntelePeer's latest infographic: https://bit.ly/3TdwzfF #IntelePeer #ContactCenters #CX

Customer demands have you scrambling to stay relevant? In today’s world, contact centers must meet rapidly shifting needs to stay competitive. IntelePeer’s Communications Automation Platform makes implementing AI and automation simple. Powered by generative AI, the solution layers over the top of existing, disparate technologies, allowing contact centers to deliver great CX without the need to rip and replace current systems. Find out more in IntelePeer's latest infographic: https://bit.ly/3TdwzfF #IntelePeer #ContactCenters #CX

In today’s world, contact centers are forced to meet rapidly shifting customer demands to stay competitive. Implementing automation with generative AI is simple with IntelePeer’s Communications Automation Platform. The solution is powered by generative AI and layers over the top of existing, disparate contact center solutions, allowing contact centers to deliver great CX and rapidly transform without ripping and replacing. Find out more in IntelePeer's latest infographic: https://bit.ly/3TdwzfF #IntelePeer #ContactCenters #CX

In today’s world, contact centers are forced to meet rapidly shifting customer demands to stay competitive. Implementing automation with generative AI is simple with IntelePeer’s Communications Automation Platform. The solution is powered by generative AI and layers over the top of existing, disparate contact center solutions, allowing contact centers to deliver great CX and rapidly transform without ripping and replacing. Find out more in IntelePeer's latest infographic: https://bit.ly/3TdwzfF #IntelePeer #ContactCenters #CX

In today’s world, contact centers are forced to meet rapidly shifting customer demands to stay competitive. Implementing automation with generative AI is simple with IntelePeer’s Communications Automation Platform. The solution is powered by generative AI and layers over the top of existing, disparate contact center solutions, allowing contact centers to deliver great CX and rapidly transform without ripping and replacing. Find out more in IntelePeer's latest infographic: https://bit.ly/3TdwzfF #IntelePeer #ContactCenters #CX

In today’s world, contact centers are forced to meet rapidly shifting customer demands to stay competitive. Implementing automation with generative AI is simple with IntelePeer’s Communications Automation Platform. The solution is powered by generative AI and layers over the top of existing, disparate contact center solutions, allowing contact centers to deliver great CX and rapidly transform without ripping and replacing. Find out more in IntelePeer's latest infographic: https://bit.ly/3TdwzfF #IntelePeer #ContactCenters #CX