Ryan Jankord’s Post

As healthcare evolves, so should our approach to it. Engage actively with your doctor, ask questions, and work together to interpret results. Your health journey is a collaboration, not a solo expedition. https://lnkd.in/eubEwXVU

As healthcare evolves, so should our approach to it. Engage actively with your doctor, ask questions, and work together to interpret results. Your health journey is a collaboration, not a solo expedition. https://lnkd.in/eJS_T7BB

Our 2023-24 Impact Report is here! HEC worked with thousands of patients, care partners, providers, leaders, organizations and communities to improve care experiences and health outcomes for people across the country. Find out more about how we’re building momentum and sustaining impact towards safe, high-quality care in our latest impact report:  https://lnkd.in/gFymj-5M

Is patient access broken? We surveyed over 1,500 US patients to answer that question, and what we uncovered raises cause for alarm. 🚨 Join Mona Baset, MBA, MA, CHCIO, CDH-E, VP of Digital Services at Intermountain Health, and Jim Economou, VP of Patient Access Contact Centers at Endeavor Health, for a live webinar dedicated to tackling the toughest challenges in patient access and offering proven strategies to overcome them. Gain insight into: 📈 How Intermountain centralized care access and boosted NPS by 130% YoY 🗺 Endeavor Health’s blueprint for contact center excellence ⛔ Key friction points in patient access across US healthcare 💡 Exclusive survey findings on patient access expectations in 2024 🗣 How to leverage patient feedback to optimize access channels Register here: https://bit.ly/3StXTFK

Join us for our upcoming event, Innovations in Patient Rounding: A Panel Webinar! Hear from the industry's most distinguished leaders from UMass Memorial Health, Prisma Health, and Middlesex Health as they unpack their successful strategies for designing, implementing, and scaling innovative patient self-rounding programs. What you'll gain: -Tips on ways to design, develop, and deploy innovations to patient rounding and feedback processes -Strategies to prioritize patients to address service recovery quickly, before issues impact outcomes and satisfaction scores -Cases of scalable and effective patient care coordination across hospital, clinic, and emergency department settings https://lnkd.in/gyacY7BG

Is patient access broken? We surveyed over 1,500 US patients to answer that question, and what we uncovered raises cause for alarm. 🚨 Join Mona Baset, MBA, MA, CHCIO, CDH-E, VP of Digital Services at Intermountain Health, and Jim Economou, VP of Patient Access Contact Centers at Endeavor Health, for a live webinar dedicated to tackling the toughest challenges in patient access and offering proven strategies to overcome them. Gain insight into: 📈 How Intermountain Health centralized care access and boosted NPS by 130% YoY 🗺 Endeavor Health's blueprint for contact center excellence ⛔ Key friction points in patient access across US healthcare 💡 Exclusive survey findings on patient access expectations in 2024 🗣 How to leverage patient feedback to optimize access channels Register here: https://bit.ly/3StXTFK

Discussing how you feel with your healthcare team is important. But it can be difficult to keep track of your symptoms, side effects and quality of life, day to day. Digital diaries can help. We've partnered with DaSH-Global to create Your Health Companion, a digital diary that enables you to record how you feel over time, outside of clinical appointments. This can help you to understand how you are doing and enables you to share any concerns and observations with your healthcare team. This increased insight and understanding can in turn help your healthcare team to support you better. By using Your Health Companion, you will also provide vital information to help shape services for people with mesothelioma. Find out more and get links to download here: https://lnkd.in/d_8rVjbZ

Is patient access broken? We surveyed over 1,500 US patients to answer that question, and what we uncovered raises cause for alarm. 🚨 Join Mona Baset, MBA, MA, CHCIO, CDH-E, VP of Digital Services at Intermountain Health, and Jim Economou, VP of Patient Access Contact Centers at Endeavor Health, for a live webinar dedicated to tackling the toughest challenges in patient access and offering proven strategies to overcome them. Gain insight into: 📈 How Intermountain Health centralized care access and boosted NPS by 130% YoY 🗺 Endeavor Health's blueprint for contact center excellence ⛔ Key friction points in patient access across US healthcare 💡 Exclusive survey findings on patient access expectations in 2024 🗣 How to leverage patient feedback to optimize access channels Register here: https://bit.ly/3StXTFK

Is value-based care an opportunity for transformation or a potential distraction for health systems? Join Aneesh Chopra, President of CareJourney, Dr. Omar Lateef, President and CEO of Rush University System for Health, and Michael Kopko, our CEO and Co-Founder at 2PM EST on Thursday, February 15th for a thought-provoking panel session on: ▪ Emerging trends in value-based care; ▪ How value-based care programs are helping health systems drive quality and equity initiatives while increasing revenue; ▪ Common pitfalls in transitioning to value-based care and how health systems can avoid them; and ▪ The role of strategic partnerships in enabling value-based care success. #valuebasedcare #healthcareinnovation #healthleadership

First custom webinar of 2024! ➡ Register for strategies to achieve true integration across your health system enterprise.