#OpportunitiesAlert #Hiring -- Are you someone who is recently looking for an opportunity to enhance your personal and professional growth as 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝘂𝗰𝗰𝗲𝘀𝘀 𝗠𝗮𝗻𝗮𝗴𝗲𝗿? If so, don't wait any longer. For more details, please see job description below: 𝗥𝗘𝗦𝗣𝗢𝗡𝗦𝗜𝗕𝗜𝗟𝗜𝗧𝗜𝗘𝗦 - Account management from kickoff, activation, launch, account planning, and through the customers' life cycle - Manage a book of business with a portfolio of employer customers - The main point of contact for all employer customer account management matters - Be the product expert and provide product usage training/guidance - Develop trusted advisor relationships with customer stakeholders and executives - Deliver Quarterly Account Reviews to customers - Collaborate with internal teams including activation, Support, finance, and Product to ensure the highest customer satisfaction - Retain customers through proactive risk identification and mitigation Identify, forecast, and develop new growth opportunities (referrals, product up-sell / cross-sell, and expansion to other divisions/locations/regions) with existing customers - Be the orchestrator during customer escalations ensuring a speedy resolution - Deliver and exceed on performance metrics (KPIs) defined for this role - Facilitate customer feedback and work with the product team to enhance/innovate product - Analyze data through reports and trends, leverage it to drive actions with customers - Deliver and articulate value to customers through QBR and other methods 𝗥𝗘𝗤𝗨𝗜𝗥𝗘𝗠𝗘𝗡𝗧𝗦 - Bachelor’s degree, or equivalent work experience - Proven work experience of 3-5 years as a CSM in B2B or B2B2C SAAS / fintech industry - Experience of working Human Resources / Employer a plus - You should have experience managing customer book of business with a portfolio of accounts - Strong problem-solving and negotiation skills - Ability to manage multiple tasks/projects and deadlines simultaneously - Ability to identify and resolve exceptions and to interpret data - Proven customer service/relations skills 𝗟𝗢𝗖𝗔𝗧𝗜𝗢𝗡 Islamabad (On-site) 𝗦𝗛𝗜𝗙𝗧 Night #payactiv #sdsit #payactivjobs #job #work #jobs #jobsearch #career #hiring #recruitment #employment #jobseekers #recruiting #working #careers #nowhiring #resume #follow #jobvacancy
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Digital Customer Experience | E-Commerce | HR Life Cycle | Call Center | Alternate Delivery Channel| Vendor Management | CX Automation | Sales | Administration | PMP
Hi Farhan, are you hiring? Discover free and easy ways to find a great hire, fast. Yes, I’m hiring No, not right now Start a post, try writing with AI Media Job Write article Sort by: Top feed updates Feed post number 1 Aqsa Maqsood Awan Aqsa Maqsood Awan • 1st • 1st Assistant Manager HR & Marketing Assistant Manager HR & Marketing 10h • 10 hours ago I’m happy to share that I’m starting a new position as Assistant Manager HR & Marketing at Haseen Habib Trading (Pvt.) Ltd. ! Starting a New Position 116 Farrukh Siddiqui and 115 others 50 comments Like Comment Repost Send Add a comment… Open Emoji Keyboard Current selected sort order is Most relevant Most relevant Farhan Alli View Farhan Alli’s profile • You Digital Customer Experience | E-Commerce | HR Life Cycle | Call Center | Alternate Delivery Channel| Vendor Management | CX Automation | Sales | Administration | PMP now Congrats Aqsa Like Reply Lead the conversation by turning your comment into a post. Repost Load more comments Skip to LinkedIn News Feed post number 2 LinkedIn Talent Solutions LinkedIn Talent Solutions Promoted Promoted Limited by time and resources but still need to hire? LinkedIn Jobs can help you find qualified candidates for your role so you can get to the conversations worth having, faster. Get started by posting a job today. https://lnkd.in/ev7Xgikz Post a free job on https://lnkd.in/eg5fbUr2 Learn more. View Sponsored Content Learn more 380 8 comments 11 reposts Like Comment Repost Send Skip to LinkedIn News Feed post number 3 Muhammad Abrar Muhammad Abrar • Following • Following Talent Aquisition ||Organization Development||Compensations & Benefits||Policy Development||Rewards Specialist||Industrial Relations||Employee Relations Talent Aquisition ||Organization Development||Compensations & Benefits||Policy Development||Rewards Specialist||Industrial Relations||Employee Relations 15h • 15 hours ago HRSG - Innovative Business Solutions is currently hiring for the following position. Position Title: Sales Executive Industry: Pharmaceutical Location: Lahore Salary Range: Market competitive Job Responsibilities: • Setting sales goals and developing sales strategies. • Researching prospects and generating leads. • Contacting potential and existing customers on the phone, by email, and in person. • Handling customer questions, inquiries, and complaints. • Preparing and sending quotes and proposals. • Managing the sales process through specific software programs. • Building and maintaining a CRM database. • Meeting daily, weekly, and monthly sales targets. • Participating in sales team meetings. Requirements: • BBA/MBA in Sales & Marketing. • Strong grip on English Communication. • 3-4 years related work experience is mandatory. Eligible candidates can apply by sharing their resumes on muhammad.abrar@hrsgonline.com by mentioning the position in the subject line. Deadline to apply: 25-July-2024
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M.A. (Philosophy) | MBA (HRM) | People Operations (Manager) | Recruiter (Talent Acquisition) | Learned (Life-Time)
Position: Customer Support Review Agent (Remote) Location: Candidates from India, Bangladesh & Pakistan Job Type: Full-time Salary: Negotiable Weekends: Friday & Saturday Working Time: 7 PM to 3 AM About Us: We are a USA-based IT Firm dedicated to turning dreams into reality through the power of technology. We are committed to accelerating growth and creating a path to digital leadership for Fortune 500 companies and SMBs. Join us in our mission to shape the future. Key Responsibilities: - Contact customers via phone, email, or chat to request reviews and feedback about their experience with our products and services. - Build rapport with customers and explain the importance of their feedback for the company. - Provide customers with detailed instructions on how to post reviews and share links to review platforms. - Follow up with customers to ensure they have successfully posted their reviews. - Document customer interactions and feedback in the CRM system. - Address any customer concerns or questions related to posting reviews. - Collaborate with the marketing team to identify key areas for customer feedback and improvement. - Maintain a positive and professional attitude while representing the company. Qualifications: - Proven experience in customer support, telemarketing, or a similar role. - Excellent verbal and written communication skills. - Strong interpersonal skills and the ability to build relationships with customers. - Persuasive and able to encourage customers to take action. - Proficiency in Microsoft Office Suite and CRM software. - Ability to work independently and manage time effectively. - High school diploma or equivalent; a degree in a related field is a plus. Additional Skills: - Experience in gathering customer feedback and reviews. - Familiarity with online review platforms (Google Reviews, Yelp, Trustpilot, etc.). - Knowledge of customer service best practices. - Bilingual abilities are a plus. Perks & Benefits: - Competitive salary and benefits package. - Work-from-home opportunity. - Professional growth and development opportunities. How to Apply: - Interested candidates are invited to submit their resume and cover letter to tajmoon.service@gmail.com - Please include "Customer Support Review Agent Application" in the subject line. - Don't Apply if you are not comfortable with the night shift. - Don't Apply if you are not good at English. - Don't Apply if you do not have relevant experience. #job #post #hiring #urgently #customer #support #review #agent #feedback #collection #positive #reviews #client #satisfaction #public #relation #goodwill #communication #company #representative #good #english #night #shift #call #chat #email #social #media #marketing
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Founder & CEO at Vistar Express Logistics & Vistar Staffing Solutions Pvt Ltd - Ex Flipkart-Ex Snapdeal-Ex Future Supply Chain- Ex Mafoi Randstad- Ex Teamlease- Ex Vulcan Express
#Hiring Alert# #JobsatVistarExpressLogisticsPrivateLimited #VistarExpress is hiring for the role of #KeyAccountManager at Dwarka-7 Delhi Position : KAM (Key Account Manager) Location : Dwarka Sector - 7, Ramphal Chowk, New Delhi Open Role - 1 Qualification : MBA (HR/Finance) - Full time Required Experience: 2-5 years of experience in #Staffing #RecruitementAgency #HROperation #StaffingAndRecruitement 1- Recruitment Expertise: Candidate should understand the full recruitment (On Roll & Off Roll) lifecycle, from sourcing candidates to onboarding. Experience in different industries or sectors may also be beneficial depending on your clients' needs. 2- Client Relationship Management: Seek candidates with a proven track record in client relationship management. He/She should be able to build rapport with clients, understand their needs, and provide exceptional service to ensure client satisfaction and retention. 3- Payment and Financial Management Skills: Since payment follow-ups are part of the role, candidates should have basic financial management skills. He/She should be comfortable tracking payments, resolving billing issues, and ensuring timely invoicing and collection. 4- Communication Skills: Effective communication is key in this role, both internally with your team and externally with clients and candidates. Look for candidates who are articulate, responsive, and can convey information clearly and professionally. 5- Problem-Solving Abilities: The ability to troubleshoot issues and find solutions quickly is essential. Your key account manager should be proactive in addressing client concerns, resolving conflicts, and ensuring smooth operations. 6- Tech Proficiency: Familiarity with CRM software, ATS (Applicant Tracking Systems), and other relevant tools used in the recruitment industry is highly desirable. This ensures efficient management of client accounts and candidate pipelines. 7- Team Collaboration: While this role primarily focuses on client management, it's also important for the key account manager to collaborate effectively with the recruitment team. They should provide support and guidance to recruiters, aligning their efforts with client needs and objectives. 8- Adaptability and Resilience: The recruitment industry can be fast-paced and dynamic. Look for candidates who are adaptable to change, resilient in the face of challenges, and able to thrive in a high-pressure environment. If you're interested to apply than please #Like & #Comment #Interested #follow or you can directly send me your CV on #Anirudh.jha@vistarexpress.com Important Information : We will contacted to only qualified candidates. #Jobs #Hirings #Job #Hiring #JobsatDelhi #KAM #KeyAccountManager #HROperation #HRCoordinator #Keyaccountmanagers #Staffing #StaffingAgenecyjobs #JobsforKAM #KeyAccountManagerjobs #Opentowork #OTW #OPENTOWORK #LinkedinJobs #JobsatLinkedin #JobsatVistarExpressPrivateLimited Vistar Express Logistics Private Limited
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We are hiring. Assistant Manager - Agency Management, Collection Field South India Experience-2-5years Gurugram, India Please send me your Cvs to neha.rao@taggd.in With the below details: Current Company Name: Current CTC : Expected CTC : Relevant Experience : Notice Period: JOB DESCRIPTION Performance Drive Portfolio Efficiency by resolution/Norm/Roll Back/Recovery on field portfolio according to targets allocated to multiple agencies for their respective location. Timely identification and reporting of Skips/Fraud/RTP/Non-Starters for portfolio segmentation. Ensure ongoing review rhythm with stakeholders to identify opportunity areas. Timely review of vendors performance in respective location. Compliance Ensure proper documentation of customer interactions and raise alarms appropriately as per compliance procedures. Ensure data security. Conduct SVCL-Ensuring timely audit of vendor processes and documentation for agencies operating in respective location. Productivity Monitor CAPE as per collection strategy. Operations, compliance and Billing - Ensure Payment Logistics - TAT adherence, proper hand-off procedure for cash collection and payments reach operations. Provisioning and timely closure of vendor bills for respective location. Field support along with FOS basis requirement on selective accounts. Perform due diligence on accounts for settlement and ensure wing to wing closure. People Ensure motivation of Field Executives by imparting knowledge on card industry, negotiate better, escalate cases etc. Ensure location coverage as per SLA designed with stakeholders. Ensure regular interactive and call listening sessions conducted at all agencies for respective location. Track hiring, ensuring timely certification of field executives as per process and defined timelines. Measure of Success : - Deliver on Resolution, Normalization & Roll Back, Recovery numbers as per assigned target - Timely and 100% allocation of accounts to field vendor - Secure transmission of data to vendors; 100% SVCL Coverage - Timely training and DRA certification of field executives as per regulatory guidelines Skill Sets Required : - Should possess strong execution skills along with ability to identify root causes of problems - Strong team management and vendor management skills - Negotiation skills - Knowledge of MS Office - Ability to work in teams
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Job Title: Business Development Manager Location: [Financial District, Nanakaramguda] ✔About Us: [Sphinx Technologies] is a leading player in the IT recruitment industry, committed to delivering exceptional solutions and services in HR. Focused on maintaining stringent quality standards, leveraging cutting-edge technology, and utilizing state-of-the-art infrastructure, we aim to meet the demands of a rapidly evolving and technologically challenging environment. ✔What We're Looking For: We are seeking a dynamic and results-oriented Business Development Manager (BDM) who will proactively seek out potential clients, explore new markets, and identify business opportunities. The ideal candidate will be adept at market research, analyzing industry trends, and strategizing to pursue leads. ✔Key Responsibilities: Client: ✔New Client Acquisition: Identify and target potential clients to expand our client base. Develop and maintain strong relationships with clients to foster client loyalty. ✔Client Retention Rate: Implement strategies to ensure high client satisfaction and retention. Address client concerns promptly and effectively. ✔Conversion Rate: Optimize the conversion process from leads to clients. ✔Number of Leads Generated: Develop and execute lead generation strategies. ✔Upselling/Cross-selling Opportunities: Identify opportunities for upselling and cross-selling our services. ✔Revenue: ✔Revenue Growth Rate: Develop and implement strategies to achieve consistent revenue growth. Monitor and analyze revenue performance metrics. ✔Market Share Growth: Identify opportunities for market expansion and increased market share. Stay informed about industry trends and competitor activities. ✔Monthly/Quarterly Sales Revenue: Meet and exceed monthly and quarterly sales revenue targets. Implement sales tactics to achieve financial objectives. ✔Business Reach and Strategy: ✔New Market Penetration: Explore and enter new markets to expand business reach. Develop strategies for successful market penetration. ✔Strategic Partnership Development: Identify and establish strategic partnerships to enhance business growth. ✔Continuous Improvement: Implement continuous improvement initiatives in business development processes. Stay updated on industry best practices and emerging trends. ✔Team Management: Establishing a Performance Tracking System: Implement a performance tracking system to monitor team progress. Provide constructive feedback to improve team performance. ✔Performance Evaluation and Accountability: Conduct regular performance evaluations and set clear accountability standards. Identify training and development needs within the team. ✔Goal Alignment: ✔Regular Reporting and Analysis ✔Utilizing Technology and Automation Tools ✔Qualifications: Bachelor’s degree in any Specialization. ✔How to Apply: Interested candidates are invited to submit their resume E-mail : prakash@sphinixtech.com, Cont : 8186897884
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Bronze medalist | HRBP Professional | Talent Acquisition | Performance Management | Industrial Relations | Administration | FMCG
#hiring Job Title: Business Development Manager 𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧: Islamabad (on-site) Responsibilities Research and find new opportunities in industry for business to successfully grow and expand. Ability to think strategically and identify potential growth areas for the company. Analyzing market trends, competitor analysis, and creating long-term strategic plans to achieve business goals. Ability to prepare proposals and present it to the higher authority for approval. Seek out the appropriate contact in an organization. Understand the needs of customers and be able to respond effectively with a plan of how to meet these requirements. Work strategically - carrying out necessary planning in order to implement operational changes. Ability to think outside the box and coming up with innovative ideas to drive growth seeing the bigger picture and setting aims and objectives in order to develop and improve the business. An understanding of financial concepts, such as profitability, pricing strategies, and return on investment (ROI), is important for making informed decisions and assessing the financial viability of new opportunities. Effective communication skills, both written and verbal, are crucial in business development. This includes the ability to deliver persuasive presentations, negotiate contracts, and build rapport with clients. Must be able to manage multiple projects simultaneously, prioritize tasks, and meet deadlines in a fast-paced environment. Building and maintaining strong relationships with clients, partners, and stakeholders is crucial. Conduct research on topics of interest. Analyzing data, evaluating performance metrics, and making data-driven decisions are important. Proficiency in using analytical tools and interpreting data working in a dynamic and challenging environment. The ability to adapt the changing circumstances, overcome obstacles, and bounce back from failures is crucial for success. Being able to persuade and influence others, whether it's clients, colleagues, or stakeholders, is important for successful business development. Taking responsibility for data integrity and continuously improving efficiency and comprehensiveness. Conduct high-level industry research to develop and get business. Other duties as assigned. Qualifications Must possess a Master’s degree in IR, business or related field. Proven record of relevant to the business development. More than 4 years relevant experience. Sharp negotiation and networking skills. Must be a strong leader and team player. Confident self-starter, with high commercial acumen and proactive communication. Strong knowledge of business growth techniques. Exceptional project management skills. Enthusiasm for the company and its growth potential. A persistent, positive attitude to problem-solving and proactive approach to tasks. Proficient in Microsoft Office. 𝐀𝐩𝐩𝐥𝐲: hrm@thessenterprises.com
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