Secret Hopper’s Post

Guests aren’t tipping more because of your beer. It’s the human interaction. Your taproom staff can make or break a guest’s experience, and as an owner or manager, you play a critical role in shaping your staff’s work environment. Here are 5 easy-to-implement techniques you can train your team on to help them earn more tips.

Your taproom staff can make or break a guest’s experience, and as an owner or manager, you play a critical role in shaping your staff’s work environment. Here are 5 tips to increase tips in your taproom. https://lnkd.in/g_va-9xS

Hello, LinkedIn community! I'm Elisha, founder of serviceberry, and I'm thrilled to introduce our mission to transform the employee experience in the restaurant industry. By providing adaptable tools and resources, we free up your time to focus on growing your business rather than treading water trying to address persistent problems such as inconsistent training, lack of organizational structure, and poor communication between managers and their teams. Our solutions are designed to integrate seamlessly into your existing operations, providing the support of a People Operations professional without the full-time cost. serviceberry is here to help you: - Implement effective hiring and onboarding processes - Develop comprehensive training programs - Create supportive management structures - Address burnout and improve work-life balance By focusing on the heart of the restaurant - its people - we can help create a more sustainable, enjoyable, and profitable industry for everyone involved. Let's grow something exceptional together. #HospitalityInnovation #EmployeeExperience #serviceberry #RestaurantManagement #HospitalityTech #RestaurantHR #RestaurantOwners #FractionalServices

Struggling with turnover? Discover how to keep your team loyal and engaged. Many restaurant owners and managers face this challenge, but it doesn't have to be the norm. To help you create a more stable and satisfied team, we've put together a carousel featuring 5 essential laws to reduce staff turnover in your establishment. Swipe through to discover actionable strategies that can transform your workplace culture and keep your talented team members on board! Let’s work together to build a happier and more committed workforce! 💪✨ #RestaurantManagement #StaffRetention #TeamCulture

Discover how creating a supportive work environment enhances staff morale and productivity. LIFELENZ helps you recognize and reward your team's efforts, fostering a culture of achievement and efficiency that translates to better performance and profitability. https://smpl.is/92qwk

Hot off the press! We polled 1,500+ restaurant employees about what motivates them at work. They said their team is just as important as financial incentives. That means you can't ignore team-building activities and behaviors that harm your culture. Like Danny Meyer said, your restaurant has a culture, whether it's intentional or not. The employees also told us: - Why they quit restaurant jobs - What makes them stick around - How they like to be trained Restaurateurs like Danny Meyer (Founder of Union Square Hospitality Group & Shake Shack), Kwini Reed (Co-Owner at Poppy + Rose), and Chris Britt (COO at Epic Brands) weighed in on the findings. They shared actionable steps to have a happier, more engaged restaurant team. See some of the key insights here 👇

Is HR Weighing You Down? Let Us Lighten the Load! HR often gets a bad rap — seen as excessive, burdensome, and time-consuming. For many restaurateurs, especially those without an internal HR team, it can feel like a constant uphill battle. From compliance and payroll to managing employee relations, handling HR on your own can be overwhelming. We get it — the frustration of feeling like your current systems just aren't working can make you want to start from scratch. But here's the thing: most of your existing processes are likely salvageable with just a few strategic tweaks. The problem? Even small changes can feel like massive undertakings when you’re already juggling the many demands of running a restaurant. From HR & compliance to culture and leadership development, we’re here to make sure you're supported every step of the way: ➡️ HR & Compliance ➡️ Payroll & Benefits ➡️ Culture & Leadership Development ➡️ Performance Management & Employee Relations No matter how well-polished your systems and concepts are, they won’t thrive without strong, consistent leadership to implement them. That’s where we come in. Restaurant HR Group, Inc. is your partner for fully outsourced or on-demand HR solutions, making the process seamless so you can focus on what you do best — running your restaurant. 📍 Let us take care of the people-side of your business: www.restauranthrgroup.com #hr #restauranthr #restaurantpayroll #employeerelations #leadershiptraining

// How do you eat a hamburger? In the world of employee communication, there's a unique approach that's been gaining popularity - the Hamburger System. And, yes, it's not just about burgers! This method provides a framework for constructive feedback, focusing on employee growth and empowerment. The Hamburger System consists of three essential components: buns, meat, and buns again. 🍔 Buns: Represent the positive and neutral aspects of a topic, highlighting strengths, achievements, and good things. 🍔 Meat: Symbolizes constructive feedback, focusing on areas for improvement, challenges, and disadvantages. By combining these elements, you can create a comprehensive and meaningful feedback process that helps employees grow and develop while meeting organizational goals. But some people might use the Hamburger as a way to only focus on the positive aspects  use "only buns" - you're only acknowledging the good stuff, and not providing any constructive feedback. Only focusing on the positive aspects can lead to a lack of growth and development. On the other hand, some people focus on the negative aspects of someone's performance. This is what I mean by "only meat" - you're only criticizing what's not going well. Focusing on the negative aspects can lead to demotivation and low morale. The key to using the Hamburger System effectively is finding a balance between acknowledging strengths and providing constructive feedback. By using all three ingredients (bun, meat, and bun), you can provide a balanced and fair feedback that's helpful for both the team member and the organization. So, how do you eat a hamburger? __________________________________________________________________________ Please reach out to us today to help your company's efficiency. We’re here to support and assist you. www.operationssynergy.com #changemanagement, #operationsmanagement, #management, #efficiency, #process

A speak-up culture is essential for the safety and morale of employees in quick service restaurants. This blog explores the benefits of whistleblowing and how to integrate it seamlessly into your QSR operations. #QSR #EmployeeSafety #BrandReputation https://lnkd.in/e5g_DzMg