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We invest in our Spanish delivery service as the consistent expansion of our #FSD business is one important pillar of our group-wide #sCore strategy. 🚚 Pro a Pro Spain is planning for a major #expansion of its activities by 2030 🚚 Pro a Pro Spain is to become a #leading provider of food #delivery services for the organised hospitality sector in Spain 🧊♨ part of the investment plan are 5 #multi-temperature warehouses with the first one to go into operation as early as 2025 "Pro a Pro will open up new opportunities for professional hospitality in Spain. With our entry into multi-temperature logistics and a nationwide presence, we will become the ideal partner for hotels, restaurant chains and catering companies, offering not only exclusive products and solutions, but also efficient and high-quality customer service." - Josep Guasp More figures on their recent #growth story in our link in the comments 👇 #WholesaleToTheMax #Multichannel #OnTrack

What the current F&B leaders are teaching people: - Focus on in-house guests for that great NPS score. - You can run F&B from your laptop. - Fixed menus make life easier. - Cover your back with process. - Throw them in, sink or swim. But they should be teaching this way. - Focus on the local community and your in-house guests will follow. - Being on the floor is your No.1 priority. - Agility and innovation give reasons to return. - Create a framework that allows empowerment. - Create a different type of training that makes your life easier (tip- video first!) The way we are doing things isn't working... Hotel profitability is down (7% to be exact)* And it's time to rewrite the rules Because thinking differently Is the only way to lead today Who's with me 🙋🏼♂️ ------------------ Do you know someone who needs to see this post? Tag, ♻️ repost and share! * Statistic taken from HotStats data for the UK as part of our upcoming F&B Paper. #innovation #thinkdifferently2024 #hospitality #hotels

It’s not just in Scotland (where there is zero, nadda, zilch help), or rest of Great Britain where there is 75% rates relief (England) and 40% rates relief (Wales) that hospitality venues are closing at a rapid pace……… it’s in Europe too………. The Republic of Ireland having the issue, with an economy that is stronger than the UK, and has a government that understands in some way, the model that hospitality works under Scottish Hospitality Group

What impact has the unpredictable weather and busy sports season had on Britain's top hospitality groups this June? Our latest findings reveal a 2.9% year-on-year sales growth in June 2024, as detailed in the CGA RSM Hospitality Business Tracker, but there were mixed fortunes for restaurants and pubs. For a deeper dive into these trends, explore insights from Saxon Moseley, our Head of Leisure and Hospitality.

What's a Restaurant Sponsor Licence? We're answering the most common questions we receive from the hospitality sector surrounding Sponsor Licences. Who can apply? What are the benefits? How to apply? Read our latest blog post for more info 👉 https://lnkd.in/eAVekN2j #fivestarinternational #sponsorlicence #hospitality

Our F&B Trends Report is now live! What's inside? - Critical trends shaping the F&B and Hospitality landscape - Insights and analysis from industry specialists - Real-world case studies - Crucial advice for developers and hotel operators - Inspiration for your next F&B project! Click the link to download: https://lnkd.in/gAF5s3iF #TGPInternational #FandBIndustry #HospitalityTrends #IndustryInsights #FandBInnovation #HospitalityDevelopment #GlobalTrends

Our F&B Trends Report is now live! What's inside? - Critical trends shaping the F&B and Hospitality landscape - Insights and analysis from industry specialists - Real-world case studies - Crucial advice for developers and hotel operators - Inspiration for your next F&B project! Click the link to download: https://lnkd.in/gAF5s3iF #TGPInternational #FandBIndustry #HospitalityTrends #IndustryInsights #FandBInnovation #HospitalityDevelopment #GlobalTrends

ICHRIE and Knowledge Matters are pleased to present the 2024 ICHRIE Hotel Challenge by Knowledge Matters featuring the Hospitality Collection of Case Simulations. The Competition is sponsored by ICHRIE and Knowledge Matters. The simulation used in the competition was developed in partnership with the J. Willard and Alice S. Marriott Foundation and Marriott International. The competition runs from Monday, 25 March 2024 at 10:00 AM EST through Friday, 29 March 2024 at 5:00 PM EST. Registration will start on March 11 and will remain open during the entire event. The event encourages participants to test their skills in managing a simulated hotel. Students will be limited as to which concepts; they can control during the event. What participants control will include various combinations of the following concepts: front desk operations, housekeeping, marketing & public relations, group sales, banquets, pricing & revenue management, social media, and restaurant operations. Participants' scores will be based on a balanced scorecard that includes profitability, customer satisfaction, and employee satisfaction. Participants will be ranked based on their balanced scorecard. For more information and to register for the event, please visit: https://lnkd.in/gBx2dFMD #whyichrie #ICHRIE #knowledgemattters #competition #hotelchallenge #edynamiclearning #hospitalityeducation #tourismeducation #hospitalityresearch #tourismresearch #hospitalitystudent #highereducation

We focus on what matters to us, on what we value as important. So, what happens when we misvalue something in business and don’t realise how much this costs us? Sadly, I see this a lot in Hospitality. Lots of attention is given to the minutest service detail while at the same time overlooking the importance of kindness, generosity, and fun. I may ruffle a few feathers here, but in years of being in the industry and with my fair share of going out, I know that hospitality equals service (if not surpasses it in many situations) and needs the same attention. ·     A guest will forgive a delay in the kitchen when the response is filled with authentic hospitality. ·     A colleague will forget a stressful response from a manager when they show their vulnerability afterwards. ·     A wrong order will result in a decision to return to the venue when the mistake is handled with honesty and appreciation. ·     A chef will support their FOH colleague when they share the same hospitality ethos. ·     A smile often means more than the most accomplished dish. I could list dozens more examples of how your hospitality business benefits from the daily expression of hospitality, especially nowadays when we all want to feel safe, joyful and cared for more than ever before. 💚 #hospitality #joyful #safety #training ------------------------------------------------------------------------------- If you and your team want to enhance your hospitality skills, I invite you to contact me. I'm here to help you tap into the joy of hospitality. As part of LaSA Training, I run a workshop and a course that provide tools to cultivate hospitality daily, especially how to ignite it when this 'feel good factor' is slow to kick in. We celebrate the magic and wonder of hospitality for the benefit of everyone on the team and their customers/guests.

Is your hospitality venue struggling? Then stop automatically putting this on your tables. Serving tap water costs money. Cost of the water itself, add washing and drying glasses and jugs, add ice and/or lemon, and the first product placed on a table looses money for the venue. Instead, train your customer facing staff to ask: “would you like a delicious, local still or sparkling mineral water?” “Or just tap water”. In our experience, venues that consistently ask this see half the time customers choose the first. A 70-seat venue will earn more than a full time manager’s salary by simply asking the above and offering a brand like Three Bays.