Welcoming smiles and exceptional service from the dedicated ladies at South Shore's front desk. ✨ #ProfessionalTeam #SouthShoreExcellence #CustomerService #FrontDesk
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As the first physical contact with clients, the front desk personnel must create a lasting first impression and maintain professionalism in handling difficult visitors or customers. This comprehensive program covers essential skills that guarantees your efficiency. Send a DM or click on the link below to be a part of the upcoming cohort. #frontdesk #customerservice #customerexperience #receptionist #frontdesklife
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At the front desk, various challenges arise, from managing inquiries to handling guest requests. These tasks demand excellent communication skills, multitasking abilities, and a keen eye for detail. Do you agree that to overcome these challenges effectively, a trained and professional staff is essential? Share your thoughts below! #FrontDesk #CustomerService #Hospitality #TrainedStaff #FacilityManagement #FacilityServices
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Does your current PMS easily allow for your front desk staff to converse with your guests while adding extra revenue to your bottom line? If you are curious about this concept, message me to learn more.
Every check in is an up-sell opportunity. What would it mean for front desk staff if add-ons were easy and seamless to work into every arrival? https://bit.ly/42Kc1i6
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Efficiency meets profitability. Our services not only lighten your front desk staff's workload but ensure smoother operations overall. 💪🌟 #StreamlineOperations #FrontDeskSupport #Doctors
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Front Office Operation and Guest Relations Head 🏨 Hospitality Dynamo | Facilities | Food & Beverage Service | Cultivating High-Performance Teams & Exceeding Customer Expectations | Elevating Service Excellence 🤝 🚀
𝐓𝐨 𝐦𝐚𝐢𝐧𝐭𝐚𝐢𝐧 𝐚 𝐞𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐭 𝐚𝐧𝐝 𝐞𝐟𝐟𝐞𝐜𝐭𝐢𝐯𝐞 𝐟𝐫𝐨𝐧𝐭 𝐝𝐞𝐬𝐤, 𝐭𝐡𝐞 𝐟𝐨𝐥𝐥𝐨𝐰𝐢𝐧𝐠 𝐚𝐫𝐞 𝐧𝐞𝐜𝐞𝐬𝐬𝐚𝐫𝐲: 1. Organized workspace 📋 #organizationmatters 2. Computer and software 💻 #techsavvy 3. Telephone and communication devices 📞 #communicationiskey 4. Guest registration and records 📝 #guestinformation 5. Key card management 🔑 #keycardmanagement 6. Payment processing 💸 #paymentprocessing 7. Staff training 📚 #staffdevelopment 8. Clear policies and procedures 📄 #policiesandprocedures 9. Effective communication 💬 #effectivecommunication 10. Continuous improvement 📈 #continuousimprovement 11. Security and privacy 🔒 #securityandprivacy 12. Emergency preparedness 🚨 #emergencypreparedness A well-maintained front desk is key to a smooth hospitality operation! 📋💻📞 Ensure efficiency and guest satisfaction with these essential elements! #frontdeskmanagement #hotelmanagement #efficiencymatters
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https://lnkd.in/dfff_M9e Front Office Manager The Front Office Manager/Receptionist will play a pivotal role in managing the front desk area and supporting overall office operations. This position requires a proactive and detail-oriented individual who can multitask effectively and provide excellent customer service....... #PA2ASSISTRevolution #GlobalAssistantConnect #BusinessEmpowerment #VirtualPAPlatform #SkillMatchmaking #EfficientAssistance #QualityServiceConnection #SimplifyDelegateThrive #PA2ASSISTImpact #EmpoweringCollaboration
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5 principles to make your front desk more hospitality-focused: https://lnkd.in/eaYkUnaQ
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Are patient calls taking over your reception desk? Let our Virtual Front Desk Agents take the load off your shoulders. 📞 Contact us to learn more! #BusinessGrowth #MarketingMagic #VirtualSupport #ScaleUpWithWebspark #SuccessJourney #StressFreeBusiness #WebsparkMedia
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Front Desk Diaries🛎️ Let me give you a sneak peek into the world of being a Front Desk wizard in the hotel realm. 1. Key Card Chronicles: Ever feel like a high-tech wizard when you hand out those room keys? It's all fun and games until a guest tries to unlock their door with a credit card, a library card, and what seems to be a grocery store discount card. 2. Small Talk Tango: Engaging in small talk is an art form. I've discussed the weather so much that I'm considering applying for a meteorology degree. 3. Lost in Translation: Deciphering reservation notes is like solving ancient riddles. "Guest prefers pillows shaped like dinosaurs" – challenge accepted! 🦕 4. Elevator Diplomacy: Convincing the elevator to cooperate during peak hours is like negotiating a peace treaty. "Please, dear elevator, one more guest won't hurt!" 5. Unpaid Early Check-In/Check-Out Comedy: Unpaid early check-ins and check-outs are our special comedy feature. It's like announcing a surprise exam – suddenly, everyone becomes a master of selective hearing, as if the term "additional charge" is a foreign language! 🤷 6. Dilemma: Explaining the concept of payment for early check-ins and late check-outs is an intellectual challenge. It's like asking a cat to solve a Rubik's Cube – confusion, wide-eyed stares, and an impressive display of pretending to not understand basic transactional language! 🤯💳 7. Smile Stamina: Ever smiled so much that your face feels like it's auditioning for a toothpaste commercial? Front desk life, where we're always camera-ready for guest arrivals! 😁 8. Coffee, My Precious: Coffee is the elixir of front desk survival. It fuels our enthusiasm for check-ins, helps us decode cryptic notes, and enables us to perform magical acts of hospitality. Here's to the Front Desk warriors – the unsung heroes of hospitality, the masters of multitasking, and the keepers of the hotel realm's sanity! 🏨💼 #FrontDeskFun#HotelHumor
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Working with this particular client gave me so much room to learn and unlearn as a short term rental VA. I was able to manage their 11 properties using hospitable as their PMS and pricelabs. Below was my daily task👇👇👇👇 *Checking Checkins and checkouts *Updating Calendars and Cleaning Schedule *Check Messages *Responding to reviews *Follow up on Maintenance Issues with both guests and the maintenance team. *Manage and review cleaning schedule *Constantly checking Minut device for noise alerts * Revenue reports *Scheduling laundry pickups and making sure it's up to date. *Problem solving, compiling a list of guest complaints and deciding how to best to solve it I'm that virtual assistant you should have among your team. I'm passionate about short term rental and go beyond to make sure your guests have a 5 star review. #virtualassistant #shorttermrental #vacationrental #PropertyManagement
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