CX isn’t a one-department job. It's a culture that should permeate across your organization. On the #CXWISE podcast, social media leader Scott Monty explains how Disney embodies this culture where every employee feels responsible in enhancing CX. Check out the full episode: https://lnkd.in/eiyr3QCA
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Business strategies focused on increasing revenue | Make decisions with calculated risk, less collateral damage, and greater profit | Foster a sense of belonging by recognizing employees' work and accomplishments.
I do so agree!! Walt Disney culture is the master on customer experience!!! It’s a role model based on how they take care of their associates (because they don’t called them employees) and do whatever they need to do to assure that their associates are a very important part of Walt Disney success, they are well cared, well paid, and all of their associates got empowered to do whatever it takes for their customers to have an amazing experience because they all know that if their customers are happy then the business will grow and then all of their associates will share the profits, so it’s a win win relationship. #tecnología #business #intelligence #bigdata #innovation #management #technology #future #sales
CX isn’t a one-department job. It's a culture that should permeate across your organization. On the #CXWISE podcast, social media leader Scott Monty explains how Disney embodies this culture where every employee feels responsible in enhancing CX. Check out the full episode: https://lnkd.in/eiyr3QCA
How Disney empowers every employee to improve CX
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CX isn’t a one-department job. It's a culture that should permeate across your organization. On the #CXWISE podcast, social media leader Scott Monty explains how Disney embodies this culture where every employee feels responsible in enhancing CX. Check out the full episode: http://ms.spr.ly/6040lZjta
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In episode 85 of The Follow-up podcast by Brand New by UCllc our ECD, Duy — N and Business Director, M — Lan provide an in-depth discussion on Giaohangtietkiem. #brandnewbyucllc #podcast #TheFollowUp
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Ready to shift from working 'in' your business to working 'on' it? Unlock the freedom to scale with the right systems. Join Michael Johnson in episode 004 of The Fast Slow Motion podcast to uncover growth barriers and actionable solutions. Dive in: https://loom.ly/q8TRztE
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Are your marketing and CX teams in constant communication around what you're sending to customers? It might seem small, but it does wonders in the eyes of your customers. That's one of the CX best practices Mariah & Zoe Kahn (VP of Retention at Audien Hearing, Founder of Inevitable Agency, & Host of Let's Laugh About It Podcast) talk about on this week's episode of Retention Chronicles. You'll have to tune in to hear the others 🤭😝
Best practices for customer experience in ecommerce with Inevitable Agency Founder Zoe Kahn
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Head of Marketing at Malomo | Host of Retention Chronicles Podcast | SaaS | Ecommerce | B2B Marketing
SPOILER ALERT: Here's another CX best practice from this week's episode of Retention Chronicles... How to set up a win-back email campaign the right way (and how to recover it if you've already got a sinking CX ship) from Inevitable Agency's Zoe Kahn Now, you'll really have to tune in to hear the rest of the CX best practices
Are your marketing and CX teams in constant communication around what you're sending to customers? It might seem small, but it does wonders in the eyes of your customers. That's one of the CX best practices Mariah & Zoe Kahn (VP of Retention at Audien Hearing, Founder of Inevitable Agency, & Host of Let's Laugh About It Podcast) talk about on this week's episode of Retention Chronicles. You'll have to tune in to hear the others 🤭😝
Best practices for customer experience in ecommerce with Inevitable Agency Founder Zoe Kahn
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Dive into the nuanced world of agency sourcing with David Sutherland, Managing Director at the Micro Agency. Discover the variety of hybrid models beyond in-house and outsourced, as he sheds light on their benefits and watch-outs in this insightful podcast episode. https://hubs.la/Q02dVH650
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Looking for a new podcast? As part of Q5's latest webinar, an expert panel explored some of the latest workforce insights around shifting employee needs and the increased importance of flexibility. If you missed the live session, tune in to the podcast version here: https://lnkd.in/ei2HbD-t #WorkplaceCulture #EmployeeInsights #FlexibilityMatters #CareerFlexibility #TalentManagement
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Delivering Chief Revenue Officer Thinking to organizations and individuals through Consulting, Certification, and SmartRev the Book - Use Revenue Science to Revolutionize Your Business.
The next "Living a Revenue Culture" podcast will bring you The Revenue Game®’s leader to expose myths about people and profits. https://buff.ly/4dFszfF
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Dive into the nuanced world of agency sourcing with David Sutherland, Managing Director at the Micro Agency. Discover the variety of hybrid models beyond in-house and outsourced, as he sheds light on their benefits and watch-outs in this insightful podcast episode. https://hubs.la/Q02dVNbL0
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Associate Director @ TopRank Marketing | Influencer & Social Media Marketing
2mo"Everyone has the responsibility for making the customer satisfied." Build that culture! Thanks, Scott Monty!