Attending Customer Contact Week is always a highlight for me! The event consistently showcases innovative tools and strategies to enhance customer experience through continuous learning and adaptation. I'm excited to bring these insights back to Spruce and apply what I've learned to further elevate our customer service. - Arnold Ybañez, Sr. Director of Customer Support #CustomerContactWeek #CCWVegas #CCW2024 #CustomerExperience #SPRU #SpruceServicing #SprucePro #Innovation
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🌟 SWS: Elevating Excellence Every Day, Everywhere. For us, service excellence goes beyond great customer service. It's a commitment to time-tested practices and proven processes that ensure we get it right, every day, everywhere, in everything we do. 🚀 #ServiceExcellence #EverydayExcellence #SWSCommitment
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Did you miss our “Maximize field performance with RouteThis Certify QoI Insights” webinar? We covered how Service Providers can arm their field operations leaders with real-time WiFi installation data to improve technician efficiency and customer satisfaction. Watch the recording now: https://hubs.ly/Q02MbNPV0
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Just finished the course “De-Escalating Conversations for Customer Service” #escalationresolution.
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Leap into March with a brand new episode of Recharge with Bret! 🚀 Bret is here to share some valuable tips on how 9-1-1 telecommunicators can enhance their customer service skills to better serve the community. Curious about our training program at NCT9-1-1? Dive deeper at https://hubs.li/Q02mHZx30. #CustomerService #911Training
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Join the Customer Excellence Team on the 09/10! They will be demonstrating how to get the most out of MyQuartz, giving you the ability to administrate at the start of the year with confidence. In this session, you will learn how to: • Register and select your units • Check rules of combination (ROC) • Utilise our registration reports 👉https://ow.ly/6FYI50Tl4Cz #administrativeconfidence
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Join the Customer Excellence Team on the 09/10! They will be demonstrating how to get the most out of MyQuartz, giving you the ability to administrate at the start of the year with confidence. In this session, you will learn how to: • Register and select your units • Check rules of combination (ROC) • Utilise our registration reports 👉https://ow.ly/6FYI50Tl4Cz #administrativeconfidence
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What's the secret to HSS Training's superior customer service? Discover how they reduced average wait time to just 7 seconds >> https://bit.ly/3LOAhYS #LiveChat #BusinessGrowth
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𝐂𝐨𝐫𝐩𝐨𝐫𝐚𝐭𝐞 𝐓𝐚𝐥𝐤 𝐨𝐧 𝐇𝐨𝐭 𝐅𝐦 Topic : AUTHENTIC CUSTOMER SERVICE The past two weeks on the show we focused on customer service. Enjoy this Excerpt from the show. #thecorporatesummit #customerservice #customerexcellence
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Sustained customer focus is key to ETU's status as a Core Challenger on the 2024 Fosway Group 9-Grid™ for Digital Learning https://hubs.ly/Q02qWTM90
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