Is the SDR role dead? Will AI take the jobs? Here's what I think (the answer may surprise you) No. Okay maybe that wasn't a surprise. But in fact, I predict a resurgence in SDR hiring sometime in the future. Here's why: - Companies trying to make it work with entirely AI are going to fall short. According to Salesloft Data only 4/1000 emails are manually sent. And according to Lavender those 4 emails saw 1200% more replies. - The FCC announced a ruling that recognizes calls made with AI-generated voices are "artificial" under the Telephone Consumer Protection Act (TCPA). Meaning they are illegal! - According to data from a recent Ipsos poll, close to seven in 10 (68%) surveyed U.S. consumers have utilized customer service chatbots. However, of those respondents, close to eight in 10 (77%) prefer interacting with a human for customer service needs. (I realize this says customer service, but think of the inbound leads on your website trying to sign up. Same idea!) Enhance human activity with AI, don't replace humans with AI. P.S. If you're in the market for an SDR/AE role. Build a brag book with PitchFolio! Share recordings of mock cold calls, share sample cold emails, and demonstrate everything you bring without the constraints of a resume! You'll stand out WAY more!
Get the bots outta here :/ 🤖👢 Get the humans on the phones :) 🧔📞
People want to talk to people, that’s the hill I will die on 😀
AI is a tool that can advance the processes we use to find the right people, but not substitute the experience or effectiveness of a real human. (kinda crazy this sentence even has to exist) Matter of fact, our whole business is founded on this idea. And let me tell you, we we're right. At ServiceBell, I can Instantly connect with ICP prospects via live video/audio calls when they come inbound on the website. It removes the stupid barriers companies are putting in front of their sales people. Our conversion on this is crazy and the experience is a million times better for the prospect. I hear it every day. I can also transition a connected cold call from our built in power dialer to a video call on the website because ServiceBell will also reveal who's on the site in real time, making it easy to pick out of the crowd. I still get a kick out of the reactions I get when I run this play. So yeah, the AI in ServiceBell helps me get in touch with the people I want to more efficiently, but it's nothing more than an alley oop for the authentic, irreplaceable experience of human connection. Life's all about balance, right?
absolutely agree! human touch is irreplaceable in sales.
Dead? No. They've got JARVIS.
I help SDRs at Papirfly
5moI can tell that we are gonna be friends - Jack Johnson