Stephanie Becker’s Post

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Customer Success Manager SugarCRM

The Munich office in view, last year’s “swag” bag in sight, and a recommended TedTalk book on do’s and avoid’s, thinking about this year’s breakout session and how to be engaging and offer something interesting and valuable to attendees. Found this excerpt on connection interesting. It does a great job at explaining how a script can often steal connection; “…the big drawback of a script is that, unless you deliver itin the right way, the talk may not feel fresh. Being read to and being spoken to are two very different experiences. In general (and there are exceptions), audiences respond far more powerfully to the latter. This is something of a puzzle. If they're the same words, and everyone present knows they were written by the speaker, why should we care how they are delivered to us? It may be because #human-to-human communication is a dynamic process, unfolding in real time. You say something. I look at your eyes and make all manner of unconscious judgments. Is this something you really mean? Are you passionate about it? Are you committed to it? As a listener, until I know these things, it's too #risky to open up my mind to you. That means there's huge power to watching someone "think out loud" in the moment. We can sense your conviction, and we get to be part of the excitement of seeing a big idea identified, battled with, and finally shaken into shape. The fact that we can sense that you truly mean what you're saying in the moment helps give us permission to embrace that meaning.” Our customer event this year will take place in Munich, Paris and Birmingham - for the European roadshows. If you’re a SugarCRM or sales-i (now part of Sugar) customer, you don’t want to miss this. Is there anything you want to share at the breakout session that can help others with user adoption? Send me a DM. 😊 #SugarCRM #Connected #Roadshow #TedTalk

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Paul Viviers

Driver of Sustainable Event Branding Solutions 🚀 Your brand is your most valuable asset 📈 Need help elevating your Event Branding? ➡️ DM me to chat! Click ☎️ link to book a call.

2mo

Scripts can be helpful, but they can also hold you back. Embrace the spontaneity—it’s often where the magic happens

Jennifer Roberts

Event Senior Marketing Manager

2mo

Stephanie Becker, I love this!

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