Stu Greenoff’s Post

Managing complaints starts with avoiding complaints! Thanks, Samuel Oliveira for this great overview and sharing your experience! #radiology #mri #patientpositioning

"𝐓𝐡𝐞 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐢𝐬 𝐚𝐥𝐰𝐚𝐲𝐬 𝐫𝐢𝐠𝐡𝐭!" 😡 𝑂𝑟 𝑎𝑟𝑒 𝑡ℎ𝑒𝑦??? 🤔 🤔 Come learn about the best ways to Manage patient complaints 😎 It is 7:30 pm Sunday, and you already know what that means... I've put together a carousel highlighting some of 𝐭𝐡𝐞 𝐦𝐨𝐬𝐭 𝐜𝐨𝐦𝐦𝐨𝐧 patient complaints, some possible 𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬 to mitigate them, and of course, some of the best ways to resolve the conflict. In this carousel, I elaborate a bit on the different 𝐌𝐑𝐈 𝐬𝐩𝐞𝐜𝐢𝐟𝐢𝐜 𝐜𝐨𝐦𝐩𝐥𝐚𝐢𝐧𝐭𝐬 and how radiographers should approach them. Due to the overwhelming great feedback I got regarding these carousels, I decided to facilitate the downloads by creating a simple page where you can find all my free materials. 𝐌𝐚𝐤𝐞 𝐬𝐮𝐫𝐞 𝐲𝐨𝐮 𝐜𝐡𝐞𝐜𝐤 𝐭𝐡𝐞𝐦 𝐨𝐮𝐭 𝐚𝐧𝐝 𝐟𝐞𝐞𝐥 𝐟𝐫𝐞𝐞 𝐭𝐨 𝐝𝐨𝐰𝐧𝐥𝐨𝐚𝐝 𝐚𝐥𝐥 𝐦𝐲 𝐜𝐚𝐫𝐨𝐮𝐬𝐞𝐥𝐬. 𝐿𝑖𝑛𝑘 𝑖𝑛 𝑡ℎ𝑒 𝑐𝑜𝑚𝑚𝑒𝑛𝑡𝑠. More materials will be posted there, so make sure you subscribe/follow!! Join me, on this journey. The future is today! 😍 🎡 𝙎𝙬𝙞𝙥𝙚 𝙩𝙝𝙧𝙤𝙪𝙜𝙝 𝙩𝙝𝙚 𝙘𝙖𝙧𝙤𝙪𝙨𝙚𝙡 𝙛𝙤𝙧 𝙖 𝙙𝙚𝙚𝙥 𝙙𝙞𝙫𝙚 𝙞𝙣𝙩𝙤 𝐭𝐡𝐞 𝐰𝐨𝐫𝐥𝐝 𝐨𝐟 Managing Patient complaints! 👉 𝙔𝙤𝙪𝙧 𝙚𝙭𝙥𝙚𝙧𝙩𝙞𝙨𝙚 𝙢𝙖𝙩𝙩𝙚𝙧𝙨, 𝙖𝙣𝙙 𝙄 𝙞𝙣𝙫𝙞𝙩𝙚 𝙮𝙤𝙪 𝙩𝙤 𝙨𝙝𝙖𝙧𝙚 𝙖𝙙𝙙𝙞𝙩𝙞𝙤𝙣𝙖𝙡 𝙩𝙞𝙥𝙨 𝙖𝙣𝙙 𝙩𝙧𝙞𝙘𝙠𝙨 𝙞𝙣 𝙩𝙝𝙚 𝙘𝙤𝙢𝙢𝙚𝙣𝙩𝙨, that i might have forgotten. 𝙇𝙚𝙩'𝙨 𝙛𝙤𝙨𝙩𝙚𝙧 𝙖 𝙘𝙤𝙡𝙡𝙖𝙗𝙤𝙧𝙖𝙩𝙞𝙫𝙚 𝙨𝙥𝙖𝙘𝙚 𝙛𝙤𝙧 𝙡𝙚𝙖𝙧𝙣𝙞𝙣𝙜 𝙖𝙣𝙙 𝙞𝙢𝙥𝙧𝙤𝙫𝙚𝙢𝙚𝙣𝙩. 𝐅𝐨𝐥𝐥𝐨𝐰 for more insights and carrousels (Every Sunday, 7:30 pm London, UK) on other topics, and don't forget to 𝐒𝐡𝐚𝐫𝐞 this carousel with your network. 🔄 The more we share, the more lives we impact. 🌐💙 #MRI #MRIsafety #Patientsafety #MRIinnovations #ContinuousLearning  #patientcomplaints #complaints #moreefficiency #patientexperience #everythingmri #patientsafety #painfree #comflictresolution PDC Facilities, Inc. Pearl Technology AG KyphoLIft NordicNeuroLab

👀 Look: These four men share a vision – namely to bring compression therapy to the next level! 💪 Last week, our CPO Dr Klemens Schulz and R&D Director Dr Christian Rohrer met Dr. Andrew Cameron (CEO) and Dr. Darren Burke (CTO) of the Irish start-up company FeelTect. FeelTect won the first L&R Accelerator program last autumn. They developed a health device for measuring and monitoring sub bandage pressure during compression therapy, primarily for patients with Venous Lel Ulcers. Dr Klemens Schulz: “Together with FeelTect, we want to shape the future of compression therapy. In the meeting we figured out possible options for a further collaboration between us, e.g. cooperation in clinical studies, healthcare research or trainings.” As a longstanding and highly experienced medical products company, we know all the relevant stages involved in bringing a product to market maturity. Hence, also reimbursement options were discussed among others. #LRMed #compressiontherapy #digitalization #startupcompany #collaboration #futureofhealthcare Picture (from left to right): Andrew Cameron (FeelTect), Klemens Schulz (L&R), Darren Burke (FeelTect) & Christian Rohrer (L&R).

👀 Look: These four men share a vision – namely to bring compression therapy to the next level! 💪 Last week, our CPO Dr Klemens Schulz and R&D Director Dr Christian Rohrer met Dr Andrew Cameron (CEO) and Dr. Darren Burke (CTO) of the Irish start-up company FeelTect. FeelTect won the first L&R Accelerator program last autumn. They developed a health device for measuring and monitoring sub bandage pressure during compression therapy, primarily for patients with Venous Lel Ulcers. Dr Klemens Schulz: “Together with FeelTect, we want to shape the future of compression therapy. In the meeting we figured out possible options for a further collaboration between us, e.g. cooperation in clinical studies, healthcare research or trainings.” As a longstanding and highly experienced medical products company, we know all the relevant stages involved in bringing a product to market maturity. Hence, also reimbursement options were discussed among others. # LRMed #compressiontherapy #digitalization #startupcompany #collaboration #futureofhealthcare Picture (from left to right): Andrew Cameron (FeelTect), Klemens Schulz (L&R), Darren Burke (FeelTect) & Christian Rohrer (L&R).

A few weeks back during #HIMSS24, Healthcare IT Today paid a visit to our booth to experience a live demo of Nabla. Our Chief Product Officer, Laurent Landowski, alongside Ed Lee, MD, MPH, our Chief Medical Officer, simulated a clinical encounter, highlighting Nabla's user-friendly interface, extensive customization capabilities, and patient-centric features. Watch the full video demo by clicking the link in comments! #AmbientAI #ClinicalDocumentation #AIinHealthcare #AIscribe #PhysicianBurnout #PhysicianWellbeing #GenAI #ClinicalNoteGeneration

HAPPY BIRTHDAY SEQSTER! 🎂 🥳 8 years ago we founded SEQSTER at #JPM2016 running around #SF in my green backpack and our patent / biz plan with the 😜 crazy idea of combining #EHR 🏥 + #DNA 🧬 + #Fitness ⌚️ data creating the first longitudinal health record for any patient to own and share on their terms to advance medicine 💊. I put in the first💰investment because no one wanted to fund us except a few brave and visionary folks who knew we we're on to something amazing. Today, on January 10th, we are celebrating the 8th birthday of SEQSTER and our #innovation of the 👉 "Longitudinal Health Record". It took >2M hours of our Teams relentless effort and hard work + probably over 500K hours of meetings with the very best people in the biz - all of our clients, service providers and consulting companies- to get here. We have executed on putting the power of health data in the hands of patients, making every journey unique and health data as medicine. Upon reflection, if our idea was so crazy, why did numerous attempts to steal and replicate it result in failure? Nonetheless, imitation is considered the sincerest form of flattery. Here's to many more years of innovations that prioritize patients and their well-being. Cheers to all the patients and researchers that have helped us get this far! 🙌 #DigitalHealth #SeqsterOS #ClinicalTrials #PatientRegistries #HealthDataIsMedicine #JPM2024

When hosting a sales event for your med spa or elective medical practice, you need to keep in mind industry trends and seasons! Capitalize on what is influencing your clients. If you're looking for more secrets to med spa growth, check out my MedSpa Growth Accelerator Program! Send me a message for more info ✨ #medspa #aesthetics #plasticsurgeon #salesevents #trends

When hosting a sales event for your med spa or elective medical practice, you need to keep in mind industry trends and seasons! Capitalize on what is influencing your clients. If you're looking for more secrets to med spa growth, check out my MedSpa Growth Accelerator Program! Send me a message for more info ✨ #medspa #aesthetics #plasticsurgeon #salesevents #trends

A perfect opportunity to convince yourself of the benefits of an efficient reporting workflow in LCS scenarios.

Join the time-saving revolution. Tap that follow button and download our MedSpa Growth Formula. Step into a world where your business blooms and your watch always says it’s time for success. Let’s chat – we’re here to help you scale and save time! #timesavingtechniques #worksmarter #businessgrowth #medspamarketing #medspaleadgeneration #medspa #aestheticsmarketing #aesthetics #medspaoperations #estheticianmarketing #esthetician #aestheticsmarketing #aestheticspractitioner #medspagrowth