Swap’s Post

How easy is it for your shoppers to find exactly what they’re looking for? As something that can make or break ecommerce success, it is essential to stay ahead of the competition when it comes to Product Discovery. Our latest blog dives deep into the essential tools and techniques that can transform your product discovery process⚙ Don’t miss out! #AI #Fashion #Retail #Ecommerce #MultiSearch

Some estimate that the average return rate may actually be closer to 40-50%. Impacting the bottom line, the environment, consumer satisfaction and loyalty. Here are some easy to implement tips to reduce returns. #retail #fashion #ai #ecommerce

The returns struggle is real! But it doesn’t have to be. 👇 Did you know 75% of apparel returns happen because of poor fit? 🧐 Innovative brands are working to reduce those numbers with AI-driven sizing. More accurate fits = happy customers + fewer returns. Peak season is around the corner — are you trying to reduce returns and curious how AI can help? Check it out here: https://lnkd.in/gVjQsHxT

A sneak peek into the Market Insights dashboard. Woven Insights is set to provide fashion businesses with critical insights around product pricing, replenishment, colors, assortment, and more - all crafted through the advanced AI-driven analysis of retail market and consumer data. Did you see the in-built AI assistant? 👀 Follow the #ProductHunt launch here: https://lnkd.in/eBNzty7m

In today’s hyper-competitive fashion and retail landscape, pricing can be the difference between leading the market or getting left behind. But with constantly shifting prices and increasing competition, how do you ensure your prices are both competitive and profitable? Enter a cutting-edge solution that enables you to monitor competitor prices in real-time, automate your pricing adjustments, and fine-tune your strategy effortlessly. Imagine having access to advanced pricing intelligence, allowing you to instantly react to market changes, optimize margins, and maintain your competitive edge – all from a single, user-friendly platform. By leveraging real-time data, retailers and fashion brands can unlock valuable insights to refine their pricing strategies and ensure they’re always ahead of the competition. Whether you're aiming to increase profitability or expand market share, smarter pricing decisions make all the difference. For apparel, fashion, and retail enterprises, the right pricing tools are more than just a convenience – they’re a necessity. Ready to transform your pricing strategy and lead the market? Let’s connect and discuss how Ariva AI can help you implement an automated real-time pricing solution. #fashionindustry #pricingstrategy #competitiveedge #retailtechnology #realtimepricing #marketstrategy #pricingintelligence #retailinsights #fashionbrands #ArivaAI

🚀 The future of returns is here, and it’s time to rethink the inevitable! 💡 We recently were featured in the latest Retail TouchPoints report on tackling returns and reducing friction in the post-purchase experience. As consumer expectations rise, handling returns effectively isn't just a necessity—it’s an opportunity to drive customer loyalty and retention. 🔍 Here are a couple insights from the report: 🔄 Faster refunds and transparency build trust with 77% of consumers saying the returns process influences brand loyalty. 🤖 AI and fit technology are changing the game, helping retailers reduce returns and enhance customer satisfaction. Retailers, it’s time to embrace a returns strategy that keeps customers coming back! 🚪💰 #PostPurchaseExcellence #RetailInnovation #CustomerExperience #AI #Narvar #ReturnsRevolution #RetailTech #LoyaltyMatters 🔗 Read the full report now: https://lnkd.in/evG_X9_G

The technology is here — So tell me, how can it be that so many large online shops still have terrible personalization? 😵 Here’s an example for you — Primark suggesting women's jeans, when I am looking at men’s jeans. Clearly not the right recommendations! 🔮 Let’s take a not-so-wild guess about why it can happen. Personalization isn’t just about having the tech. It’s also about how effectively it’s implemented. It involves continuously refining algorithms, integrating user feedback, and ensuring that the system adapts to individual preferences over time. It’s an ongoing process that requires attention and adaptation. Think about the emerging AI tech 🤖✨— it can do some amazing things, but falls short of its potential if not properly applied. So, while it’s easier to point fingers at tech shortcomings, it’s also important to recognize that achieving good personalization is a process. For large retailers, this means investing not only in the latest technology but also in understanding and responding to their customers’ preferences. The technology is here, but the journey to flawless personalization is ongoing. 🧗 Lukas Rogvall Casper Emil Sciuto Rouchmann Rasmus Leth Skjoldan Brian Petersen Mads Gustafsen Simon A. Just add 🧠 Kasper Refskou Jensen Hello Retail

Ever wondered how your customers react to out-of-stock items? As an online fashion retailer, it's essential to understand their response and the implications for your business. When faced with out-of-stock events, customers might: Search for and purchase the item from another store Abandon their cart or not purchase at all Opt for a replacement item instead Leave negative reviews if their experience was disappointing In the fiercely competitive fashion retail market, providing a seamless and efficient shopping experience is key to building trust and brand loyalty. Recent studies show that 55% of online shoppers will abandon their cart if their preferred item is out of stock, and 44% will leave negative feedback if their experience is poor. The implications for online retailers are significant: Revenue Loss: Directly impacts your bottom line Customer Loss: Potential long-term customers might turn away Cart Abandonments: Decreases conversion rates Customer Disappointment: Damages trust and impacts retention Even with the best inventory management systems, stock outs are unavoidable due to factors like product discontinuation, manufacturing issues and fashion trends evolve rapidly, making accurate forecasting a challenge. That's where Okkular.io’s AI solutions come in! Our technology helps turn these challenges into growth opportunities. -     Our goal? Help Fashion Online Retailers keep customers within your ecosystem. -     How? By offering same-brand alternatives when stockouts occur. -     Our AI matches product attributes and generates a list of similar items from your catalogue. -     Result? Enhanced product discoverability and happier customers! With Okkular.io, transform stockout challenges into opportunities for growth and customer retention. Let’s keep your customers shopping on your site and not elsewhere! #FashionRetail #CustomerExperience #AISolutions #Ecommerce #EcommerceSolutions #Okkular #UserEngagement

In this week's #ecommerce top stories: retailers aim to implement GenAI this year to streamline processes, while H&M faces delays in the Red Sea that could result in profit loss. This and more in your weekly roundup!  #MexicoBusinessNews #MexicoBusiness #WeeklyRoundups 

Here are a few notes from the NRF this week. Last year’s focus was on the resurgence of physical retail and how to leverage AI to improve store experience, and this year, it’s all about translating those innovations into actionable results. Our CEO, Marc Benioff, shared strategies such as AI-driven personalization and point-of-sale technologies to enhance operational efficiency and enrich customer experiences. Some of the main themes I'm reading from the NRF are: 🚩 Retail shrink (lost inventory) items that left the store or warehouse without being paid for; this could be due to being stolen, or companies may lose track of it because of poor stock-keeping practices. 🚩 Impact of inflation - on the flip side, how can we make the payment process as easy and seamless as possible to capitalise on buyers' intent? 💡 Data and analytics for personalised retail: I have two words. Unified Commerce. We must understand customer behaviour and provide real-time personalised shopping experiences. ⚡ Harnessing AI - AI has become the most efficient way retailers extract value from data.