Ted Rogers School of Management - Toronto Metropolitan University’s Post

Charts: Consumer Loyalty Trends Q1 2024: Global consumer spending habits are shifting as shoppers seek better prices and healthier goods. The post Charts: Consumer Loyalty Trends Q1 2024 appeared first on Practical Ecommerce.

I've been reflecting on the emergence of the "new consumer" and it's clear that this is not merely a fleeting reaction to economic challenges. What we're witnessing is a significant and lasting change in consumer behaviour, indicative of a wider shift in shopping habits and preferences. As we navigate through a period of economic stabilization and transition into a new standard, it's imperative for Retailers to evolve and align with the evolving demands and tastes of this consumer group. #instoreexperience#loyaltyprgrams#personlization

Inflation is changing the game when it comes to shopping, and people are starting to rethink their spending habits. Our latest report looks at how different age groups are handling rising prices. From sticking to trusted brands to searching great deals, understanding these shopping trends is super important for businesses looking to stay competitive. Check out the https://lnkd.in/eybukQkm

💳 As inflation persists and discretionary spending subsides, consumer brands and retailers need to harness technology that makes shopping experiences frictionless—before, during and after the process. Today’s consumer is tech-savvy and uses several different online tools to inform and make their purchasing decisions. Our Global Consumer Insights Pulse Survey dives deep into decision-making behaviours before shopping, in stores or online. Scroll through to explore the ways consumers inform themselves before purchasing, then read the full report: https://pwc.to/GCIS #inflation #consumerinsights #retail Rakesh Mani Eugene Macey

Upside sits on a treasure trove of consumer behavior data that can help retailers make business decisions. In that spirit, we’re introducing the inaugural Spend Report to shed light on current consumer sentiments and how those sentiments shape buying behavior. Retailers know that increased price sensitivity almost always leads to increased cross-shopping. But what stands out to me today is the growing prevalence of what we call “the uncommitted customer.” Winning these uncommitted customers represents a tremendous opportunity for retailers. And when you read between the lines of these big spending trends, this report sheds more light on who they are and what they say they need to behave differently. #RetailTrends #ConsumerBehavior #UncommittedCustomer #BusinessInsights https://lnkd.in/g8NCkbxX

National Retail Federation recent blog on Trends offers some good news, some interesting news, and some things to pay attention to. While consumer demand is steady its shifting. Artificial intelligence’s influence continues to grow, consumers demand sustainable actions, and the customer experience remains more important than ever ICSC #retailtrends #economicdevelopment #retailrealestate

💳 As inflation persists and discretionary spending subsides, consumer brands and retailers need to harness technology that makes shopping experiences frictionless—before, during and after the process. Today’s consumer is tech-savvy and uses several different online tools to inform and make their purchasing decisions. Our Global Consumer Insights Pulse Survey dives deep into decision-making behaviours before shopping, in stores or online. Scroll through to explore the ways consumers inform themselves before purchasing, then read the full report: https://pwc.to/GCIS #Inflation #ConsumerInsights #Retail

💳 As inflation persists and discretionary spending subsides, consumer brands and retailers need to harness technology that makes shopping experiences frictionless—before, during and after the process. Today’s consumer is tech-savvy and uses several different online tools to inform and make their purchasing decisions. Our Global Consumer Insights Pulse Survey dives deep into decision-making behaviours before shopping, in stores or online. Scroll through to explore the ways consumers inform themselves before purchasing, then read the full report: https://pwc.to/GCIS #inflation #consumerinsights #retail

Discover the "New Consumer" In last week’s Retail Insider, Omar H. Fares explores how Canadian shoppers are adapting to inflation with a value-conscious mindset. They're always hunting for deals, using digital tools to get the best bang for their buck. This segment still cherishes in-store experiences and human interactions. With savings taking priority over brand loyalty, Fares shares insights on how brands can stand out by seamlessly connecting digital and physical retail channels. Loyalty programs with strong digital integration are a game-changer. Read more: https://lnkd.in/gn7zUeww

Our latest article discusses the challenges retailers face in maintaining consumer spending during inflation. It highlights how inflation pressures household budgets, causing shifts in shopping behaviors and priorities. Retailers are adapting by enhancing customer experiences and value propositions to encourage continued spending, even as financial constraints tighten. Read more to find out how they’re meeting consumer expectations while driving sales in a tough economic environment: https://lnkd.in/gEFbsGsS