Ted S Galpin SPP, CCP, PMP’s Post

📊 Getting More Google Reviews: 3 Effective Strategies Getting more Google reviews can significantly impact your business. Here are three simple methods: 1️⃣ Ask for reviews: Most customers are happy but don't think to leave a review. 2️⃣ Make it easy: Use links, QR codes, or text messages to streamline the process. 3️⃣ Follow up: Send reminders. Happy customers often forget, but a prompt can make a difference. 💡 Key insight: Unhappy customers tend to leave reviews unprompted. By asking, you're encouraging satisfied customers to share their experiences. 👉 Tip: Consider using a service like Get Reviews on Bright Local ($8) for automated follow-ups. What methods have you found effective for gathering customer feedback? Share your experiences below. #BusinessTips #CustomerReviews #GoogleRankings #localseo #googlebusinessprofile #googlemaps

❌ 📞 In a significant shift for businesses leveraging Google Business Profile, Google has announced discontinuing its Call History feature.📞 ❌ The feature, which allowed business owners to track and review calls made to their business through Google Search and Maps, will no longer be available after July 31, 2024. This decision marks a notable change in how businesses manage customer interactions facilitated by Google’s services. What are your thoughts? Do you feel that removing this feature will impact your business or organization? Read more here, and let us know your questions in the comments below: https://lnkd.in/gYTEpB9X #google #callhistory #googlebusinessprofile #businessprofile #marketing #googlemybusiness

Responding to #Google reviews promptly shows you value customer feedback. Start by thanking the reviewer, addressing their comments, and offering solutions if needed. This builds trust and demonstrates your commitment to excellent service. Check out our article as we navigate how to respond to reviews and engage with your audience: https://ow.ly/AW8M50SU6vh #GoogleReviews #CustomerSatisfaction

77% of consumers have a more positive impression of companies that offer texting. Expand customer engagement and improve customer service by enabling texting on your business phone numbers. Enable your team to communicate with your customers in the method that they prefer using a secure Cloud SMS texting platform– custom designed for your business. We’d love to hear from you! Click the link or call 888-376-5577 https://lnkd.in/g6FHGXwJ #businesssms #businesstexting #textingsolutions #textingforbusiness #businesssolutions #communicationsolutions #textingplatform #textblasting #cx #cloudsms #personalizedtexting

Unlock the Power of Customer Voice ⭐⭐⭐⭐⭐ | Google reviews are not just feedback—they're a growth engine for businesses. High-quality, positive reviews boost your visibility on Google searches, enhancing credibility and attracting new clients. Leverage the trust of your satisfied customers to propel your business forward. Start encouraging reviews today and watch your search rankings soar. 📊🚀 #GoogleReviews #CustomerSatisfaction #BoostYourBusiness #Adaptablist

One of the huge advantages of modern tech is its time-saving features. How many hours of your life have you wasted on hold to customer support services? Google wants to make that a thing of the past - users enrolled in the firm's Search Labs can now try an experimental function that automatically calls a customer service number and notifies them when a human representative is on the line. It will allow you to skip the wait times and rejoin the call once a customer support agent is connected. That's something we can all make use of. Read more: http://dlvr.it/T2xgsM

There are exciting developments in customer service! Our latest article explores the significant advantages of integrating Google's innovative Business Messages solution into your contact center. From enhancing customer engagement to automating your workflow, learn how this channel can improve your business communication strategies. #CustomerExperience #CustomerService #GoogleBusinessMessages Read now: https://ow.ly/GqyW50R9wAF

"Are you looking to enhance your Google My Business reputation? 🚀 Start by responding to reviews promptly! Whether the feedback is glowing or critical, showing that you value customer opinions can make a significant impact. A simple 'Thank you' for positive reviews or a professional response to negative ones can build trust and loyalty. Let's turn every review into an opportunity to shine! ✨ #CustomerService #ReputationManagement"

Important update for businesses: Google is shutting down Google Business Profile chat and call history features on July 31, 2024. You can download your chat and call history now to store it elsewhere. New chats will no longer be initiated starting July 15, 2024, and the feature will be completely disabled on July 31, 2024. Make sure to archive your data before the deadline! #GoogleBusinessProfile #SmallBusiness

Business slogans are amazing and they can capture the imagination but trust isn't built through words alone. It's earned through consistent actions. For example: (1) If you promise to deliver a project by a certain date, make sure you meet that deadline. (2) If you say you'll support your team, be there for them when they need you. (3) If you commit to improving customer service, actively listen to feedback and make the necessary changes to enhance the customer experience. Show reliability in your actions, and trust will naturally follow. #MVirardi PS: Unlike what a lot of people think Google reviews are not mere words - even though you are reading words to make up your mind - but actions and reactions that took place in the past and which can determine the future.