TekSynap’s Post

Looking for an entry level tech role besides help desk? Let me tell you what my cable technician job taught me and how it prepared me for future roles in IT. 1. How to determine and write customer requirements. 2. How to install and manage physical cabling. 3. How to provision services. 4. How to troubleshoot. 5. How to listen to unhappy customers, and make them happy again. 6. How to transfer product knowledge to users. What was YOUR entry level job and how did it prepare you for future roles? #entryleveljobs #cableguy

Does your business need an internal IT technician alongside your IT provider? We've put together seven questions to help determine whether your company might benefit from hiring an internal IT technician to help with small, daily IT tasks. Learn more: https://lnkd.in/eCHX3ZmY #ittechnician #itprovider #ITstrategy

Let me help you with an introduction!

Come get your hardware fix! This is how I started in Microsoft DCs.

🚨 Hiring for an in-house IT technician? STOP!!!!!!!🚨 Why bear the costs of a full salary, training, equipment, and more when you can access an entire team of expert technicians for less? 💡 If your business has IT service needs, let's chat about how we can support you efficiently and cost-effectively. #ITServices #TechSupport #BusinessEfficiency #CostSavings #ITSupport #ManagedServices #TechTeam

It field technician 101 tips "Base level probable causes first" In my many years of experience as an IT technician, there's one troubleshooting approach that has always helped me diagnose issues more efficiently. That approach is ALWAYS check the base level probable causes first. I once had a customer that called me to report that his printer would not print. He turned it on, restarted the print spool service and reinstalled drivers, but to no avail, he still couldn't get the printer to work. I made a service call to his home to check out the problem. I begin to examine the printer. Naturally, I first begin to examine the printer for base level probable causes. Sure enough, I spotted the issue within moments. The USB cable at first glance appeared to be plugged in. After checking again, I noticed that the USB cable was only plugged in half way. I got it plugged in properly and that was it. He slapped his head in embarrassment and kept saying man that was it!? My reply as I giggled was "Yes sir! Now you know the bill will be the same right??" lol. Maybe save the jokes like that for known customers that don't mind a joke or two, but the moral of the story.. don't underestimate simplicity. #ittechnician #troubleshooting #computerskills

We hear it A LOT: “Yes, I am interested in the  job, but don’t want to apply during the holidays because of x, y, and z.” Don’t have this mentality! If you are serious about landing a new role in the new year, don’t put off your job search until January. Hiring is a year round process and continuing your job search during the holiday season is good for a number of reasons: 1. Hiring processes can be long (depending on the company), so start early. 2. It’s an ideal time to network - send a card & suggest a coffee in the new year. 3. Less competition. Fewer applicants per posting = better odds for you. 4. Hiring managers may be motivated to fill headcount by year end. We have MANY roles to help fill between now and early 2024. Take a look at our openings for technicians below, and head to our website to see a comprehensive list of project management, sales, operations and engineering roles. https://lnkd.in/graB8V9p Atlanta, GA - BAS Technician Charleston, SC - Programming Technician Charleston, SC - BAS Technician Charlotte, NC - BAS Technician Cincinnati, OH - Technician Cleveland, OH - BAS Technician Columbia, SC - Programming Technician Columbus, OH - BAS Technician Greenville, SC - Programming   Technician Los Angeles, CA - Technician  Manassas, VA - Critical Facilities Controls Technician Miami, FL - BAS Technician  Myrtle Beach, SC - Programming Technician Omaha, NE - Critical Facilities Controls Technician (contract) Portland, OR - Field Programmer / Specialist Portland, OR - Technician Raleigh, NC - BAS Technician Salt Lake City, UT - Technical Solutions Specialist San Diego, CA - Technician  Seattle, WA - Service Technician Wilmington, NC - BAS Technician #buildingautomation #energymanagement #hvaccontrols #nowhiring #BAStechnician #jobsearch #Siemens #JohnsonControls #Tridium #Alerton #Trane #AutomatedLogic #DistechControls #ABB #DeltaControls #Honeywell #SchneiderElectric #KMCcontrols #ReliableControls #Niagara4

Technician scheduling is the core of field service delivery. It aligns the complex gears of job allocation, technician expertise, and customer needs to ensure a seamless flow from assignment to completion 🕒 But what exactly is technician scheduling, and what are the challenges? Swipe below for an introduction, then check out our blog for a complete guide to technician scheduling 👇 https://ow.ly/Y75x50Rj80y #Totalmobile #FSMBlog #TechnicianScheduling

Sharing relevant information with field technicians, dispatchers, service managers, and customers is crucial for efficient and effective field service operations. Real-time access to service history, specific requirements, or equipment details enables field technicians to prepare for service visits and address customer needs more effectively, resulting in a higher level of service and benefiting all parties involved. It's a win-win situation that benefits all parties involved! #fieldservicesoftware #microsoftpartner #servicemanagement