It field technician 101 tips "Base level probable causes first" In my many years of experience as an IT technician, there's one troubleshooting approach that has always helped me diagnose issues more efficiently. That approach is ALWAYS check the base level probable causes first. I once had a customer that called me to report that his printer would not print. He turned it on, restarted the print spool service and reinstalled drivers, but to no avail, he still couldn't get the printer to work. I made a service call to his home to check out the problem. I begin to examine the printer. Naturally, I first begin to examine the printer for base level probable causes. Sure enough, I spotted the issue within moments. The USB cable at first glance appeared to be plugged in. After checking again, I noticed that the USB cable was only plugged in half way. I got it plugged in properly and that was it. He slapped his head in embarrassment and kept saying man that was it!? My reply as I giggled was "Yes sir! Now you know the bill will be the same right??" lol. Maybe save the jokes like that for known customers that don't mind a joke or two, but the moral of the story.. don't underestimate simplicity. #ittechnician #troubleshooting #computerskills
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Sr. Technical Operations Leader | Network and Business Knowledge, Reliability, Efficiency | I help manage teams to improve network operations.
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https://lnkd.in/gqifYQhg Q&A: what are the top skills an electronic technician must have? What are your thoughts of skills a technician should have?
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Managing Director at BOLZ Process Technology GmbH | Increase your product quality and productivity with our gentle and efficient drying and mixing processes especially for pharmaceuticals, chemicals and food
Expertise shows in the finer details! Thanks to my training and many years as a service technician, I have a deep understanding of the technology. However, customers often underestimate the complexity involved in integrating a mixer. The challenge: At first glance, it seems easy to place a mixer in the production line and get straight to work. But the reality is different! Successful integration requires extensive pre-planning. It is crucial to choose the right time and process stage for the introduction and to select the optimum process for this. In my experience, numerous problems can arise without this careful preparation. First impressions are often deceptive! ✅ Comprehensive pre-planning is essential: Detailed planning before integration avoids future problems.. ✅Choosing the right time and process is crucial: Not every process stage is suitable for the introduction of a mixer. ✅Experience pays off: As an experienced service technician, I can recognise and avoid potential pitfalls at an early stage. #Efficientmixing #Batchmixer #Space-savingtechnology #Versatileapplication #Safetystandard
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Addressing the Technician Shortage In this video, we address some of the challenges the HVACR industry faces in recruiting qualified, entry level technicians, as well as some ways to combat the misconceptions of the HVACR industry. https://lnkd.in/g3qkJPzn
Addressing the Technician Shortage
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Managing Director at BOLZ Process Technology GmbH | Increase your product quality and productivity with our gentle and efficient drying and mixing processes especially for pharmaceuticals, chemicals and food
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I cater to service providers in ELECTRIC POWER ⚡️: equipment procurement, design engineering, overseeing projects on behalf of the installing contractor, & related functions for primary power distribution & generation
And THIS is why you do maintenance and testing!
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