Telecon’s Post

Our new Strive2Engage survey is now live for our employees! This survey is important for us to gain feedback and suggestions from our employees to help us ensure S&G Response continues to be a great place to work! Check out some of the things we implemented in response to last year's Strive2Engage survey! #jobsatisfaction #employeeappreciation #carrepairs #vehiclerepairs #vehiclerescueandrecovery #carinsurance

Want to know what it’s like working at Channel Assist? Working with the amazing @Freeformers, we assessed the value of the employee experience at Channel Assist. Here are some key findings: 🌟 We achieved an Employee Net Promoter Score of 78 🌟 Our Mutual Lifetime Value is 1:2.9, meaning Channel Assist gets three times as much value from our people as we put in At Channel Assist, we are dedicated to creating an environment where everyone feels valued and motivated. Thank you to our amazing team for making this possible! 💪 Interested to learn more about the results? Read our blog https://bit.ly/3VTr1as

Tomorrow, Wednesday August 21st at 12 p.m ET, come join AxisCare Home Care Software's Director of Integrated Partnerships, Courtney McCormick as she chats with Activated Insights' CRO, Louie Frank, and Co-Founder of Pre-Intent, Bryan White about the strategies you need to know to increase your number of qualified home-based care candidates while boosting staff retention. Attendees will: ✅ Evaluate the current state of the industry's recruitment and retention landscape ✅ Implement best practices to prevent new hire turnover and increase long-term employee loyalty ✅ Know how to win the competition for the industry's best hires Don't miss the opportunity to learn how to end the vicious cycle of recruitment and retention for good, and instead start hiring long-term and satisfied employees who stay for years to come. Register here: https://hubs.li/Q02LVtwP0

A new year brings new challenges. In the fast-moving world of the #contactcenter, being on top of 2024's employee experience trends is an acute problem. Learn more in Content Guru's #blog: https://bit.ly/42y1I0m

Here's how you can take a lesson out of T-Mobile's book... And set the bar in your solopreneur business. @MikeSievert, CEO at T-Mobile, reimagined #tmobile as the UNcarrier. 💎 It's a clever way to say... we're doing away with all the undesirable traits of the other carriers and becoming sort of a rebel, to set themselves apart. ⚡Fresh take. ⚡Good strategy. ⚡Smart move. So, how do you find your UN? 1) First, get rid of all the UNs that stifle your growth. Unfocused Undermotivated Underjoyed Unhappy Unable Unrealistic Unskilled Unstable Uncaring Unorganized Uncertain Uncoordinated ("you got to co-or-dinate" BONUS points if you can tell me what movie that line is from) Uncelebrated Unapproachable Unchanged Uncommitted Unattainable Unauthentic Unbelieving Undercompensated 👈 I'm sure you can think of others. 2) And replace them with the UNs that level you up and affirm your positive influence. Unbothered Unbroken Undeniable Unwavering Unafraid (and even if you are, do it anyway) Unblocked Unassuming Uncluttered Unconfused Uncomplicated Uncomfortable 👈 (tricky one) Unforgettable Unmatched Unartificial Uncapped Unlimited Unstoppable That's out of my book "Totally UNstoppable" (shameless plug). Ok, I went overboard a little. You get the point. Change the way you show up in your business so that you can improve your performance and results and set the bar in your industry. As a solopreneur, YOU are the foundation of everything you build. 🔔 I'm curious...what's your UN? #totallyunstoppable #solopreneursuccess #businessgrowth #solopreneurs #femaleentrepreneurs #womenhelpingwomen #sss

Fantastic discussion on the employee experience at Epoch Connect! Huge thanks to the Epoch team for creating this forum and for including me as a panelist. The insights from all the panelists were incredible, especially the diverse perspectives across technology, operations, and navigating cultural shifts to improve the experience at every stage of the employee journey. At Docusign, we're big believers in bringing our company's values to life to enrich the employee experience. It was great to share our approach and hear from others! #EmployeeExperience #CompanyValues #EpochConnect What is happening at your company around the employee experience? What successes or challenges are you experiencing? Looking forward to continuing these conversations!

It’s no secret that a well-functioning team is key to success in any business. In order to create and manage a successful team, it’s important to understand the dynamics of team performance. Learn more in this read from Double E Workplace Solutions LLC! https://lnkd.in/eAMnv_Gk

Help@hand from Unum has been innovating since it launched back in 2019, and with 500,000+ downloads we’re supporting more employees than ever. But while we celebrate this milestone, it’s the stories from users which really show how Help@hand makes a meaningful difference. As one user shared… “The antidote is speaking to someone who is trained to understand and help me deal with issues – knowing that you are having a confidential chat to someone who is not judgemental and wants you to get better.” Real stories. Real impact. Read more: https://lnkd.in/eVwQqzvt Help@hand is a value-added service provided direct to customers by third party specialists chosen by Unum. #EmployeeBenefits #AddedValue #ValueAdded #WellbeingSupport

A new year brings new challenges. In the fast-moving world of the #contactcenter, being on top of 2024's employee experience trends is an acute problem. Learn more in our #blog: https://bit.ly/495Mhz4

Remember Jake? Jake is a CEO who was grappling with two critical problems stopping his organization from taking the pulse of their employees to help make data-informed decisions that improve the employee experience and grow the business. That was until he met a guide called Tivian, whose integrated software platform combines DXi for feedback and CXi for communication, providing Jake with a comprehensive solution. Problems solved. Want Tivian as your guide? Book a demo today.👇 https://hubs.li/Q02l8bzv0 #employeeexperience #employeefeedback