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Did you know that Customer Service Week is just around the corner? Customer Service Week, starting October 2, is important because it is a time to celebrate the people who provide customer service and raise awareness of the importance of customer service. In this week's blog post, we discuss some of the reasons why Customer Service Week is important and how to celebrate your customer service team.

This week marks the 2023 Customer Service Week under the theme: TEAM SERVICE. Here is all you need to know on AL week in advance on what to look out for this week:

Snippets from day 2 of Customer Service Week. Our Noble Team repping the brand with the theme color of the year in their corporate outfits🧡💙💛🤩 To all our amazing customers and the team who make it possible! We say thank you🤝 #customerserviceweek #nobleserve #nobleserveCSW23 #giveaway #financialtips #financialadvice #teamservice2023 #customerserviceweek #financialfreedom #FinancialJourney #financemanagement #financialadvisory #financialservices #financecompany

That 15 seconds count at the entrance of any store / shop . M*A*G*I*C ( Moment of Assurance Given Into Customers) is created and it's ripples can make or break customers experience. A pleasant Smile with an eye contact, A welcome note of wishing and a genuine assistance" How many I Assist you" will convert a stranger into a loyal customer. In my sessions on Excellence in Customer Service trainings , I stress on this "15 seconds Magic" that makes a store into a brand. I learnt from your story @Nick Caccavone , you truly have become a brand in yourself with this principle I guess "Open the Door with open arms." #monoprixqatar #traininganddevelopment #customerserviceexcellence

As we end the customer service week two things have stood out for me balloons and loads of sweets. Many organizations and corporates have made this week more of an event that come and goes year in year out instead of a culture of valuing people (staff and external customers). I don't think we value our people as we should. I know it is not an easy to satisfy people's needs but we need to treat people better. I think corporates should build cultures that value their own people and customers more. I believe customer service week should be about genuinely valuing people not an event. It is said people will forget what you said, what you did but will never forget how you made them feel. Have a thoughtful weekend.

Let's continue the celebration of Customer Service Week by shining a spotlight on Bombas and their not-so-ordinary customer service team. 🧦 Called the Customer Happiness Team (CHT), members of this crew have an innovative approach to caring for customers. They answer questions, help with returns or exchanges, and listen to feedback to inform better company strategy. ✨But that's not all!✨ The CHT also has an ongoing project called "Surprise and Delight," where they seek opportunities to provide specially tailored moments to brighten someone's day. An example of this is a viral story (link in comments) where the team chose not to accept a customer's holiday return. Instead, they encouraged the customer to keep the purchase and share it with family and friends, fostering loyalty and yes — happiness. Now, that's what we call a win-win situation. For more on how the Bombas Team empowers their service team → https://bit.ly/3PMfwyk #CustomerServiceWeek #TeamService

Mastering customer service means understanding 'When Not to Comp a Meal' is as pivotal as knowing when to go above and beyond. Tune in to learn the key moments when not comping a meal is the right choice. #CustomerService #BusinessInsights #ServiceExcellence #RestaurantManagement #Wiskinsights Read more: https://bit.ly/3PrIZh9

Happy Customer Service Week. The theme, 'Team Service,' echoes the sentiment that it is not just one individual, but the collaborative dedication of a team, that defines exceptional customer service. #CustomerServiceWeek2023 #CustomerServiceWeek #TeamService

Valuing customers is not a one-time event but an ongoing commitment to meeting their needs and exceeding their expectations. Building a customer-centric culture involves instilling these principles in every aspect of your organization's operations and interactions.

Reposted from Customer Service Excellence and it is SO true.