The Gallagher Search Group, Inc.’s Post

I still have yet to meet a person whose life goal was to get into recruiting! I know it wasn’t me for sure but almost 30 years later, here we are! Starting off recruiting in the insurance industry in March of 1995... 5+ years of working insurance, I made the switch to the "recruiting insurance side" in March of '95. I figured my industry experience would make things seamless I've been wrong about things before… Working in a small, boutique firm on the Main Line (outside of Philadelphia), I was one of 3 recruiters (out of a staff total of 5-6 working in the insurance space. They weren't handing over their accounts, so I was starting from scratch. AKA time for cold calling. After numerous smiles and dials, I landed a client; an insurance carrier at the Jersey Shore. Searching for a property claims person to handle a South Jersey territory. Seemed cut and dried enough. Flashing back to 1995, there were no “real databases”-just piles of old resumes. LARGE piles of old resumes with notes scribbled all over them. The pre-internet era of recruiting would ensure (no pun intended) no one was seeking to get into this field! I found a “resume” in the old “database” .... A pile was a piece of paper with the guy’s name, number and what he did on it with a few scribbled notes. I called him to see if he was interested in discussing this opportunity. He said, "no but I think my wife would be." I’m thinking to myself, this is easy! I called the wife, sure enough, she is interested and I asked her to send a resume to me after reviewing responsibilities, salary, location etc on our call. She says, sure thing and I am now anxiously awaiting the happy ring of the fax machine that something is incoming... Fax eventually comes in and I am completely deflated. I am looking up and down her resume for where she handled property claims but it’s nowhere to be found. Defeated, I called her and said, I thought you told me you handled property claims. She replied, I have for the past 18 years. I said you know it doesn’t say that anywhere on your resume? She replies, It doesn’t? I said, "look, you sound great but this is a brand new client, I need a resume! Send something over & I’d be happy to submit for consideration." Remember, this was April of 1995, home computers were not widespread. Updating a resume took days compared to the seconds of ChatGPT. A day or two later, I get the new resume and submit it to our client (also via fax). Client responds immediately, the interview process begins... The candidate gets hired! Therein is the story of my very first placement...now we're up to over 1000! Two key takeaways here are: 1) Be grateful for whatever technology you’re working with today. Even if it's frustrating at times, it is VASTLY better than even 10 years ago. 2) People, when searching for a job-PLEASE familiarize yourself with your own resume and make sure it reflects your experience in job/title/responsibilities that you’re applying for!!

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