One of the overlooked strategies we see in the business space is “customer retention” Customer retention is as important as customer acquisition. What’s the essence of acquiring a customer if you are not going to keep them and get them to continue buying from you. The main work gets started when you acquire a new customer or client. You need to put systems in place to ensure that the customer is pleased with your delivery and then you can get them to come back again. That’s one of the ways to get returning clients. Sometimes the best client retention strategy is a good customer service experience. As a business owner, What’s your retention rate? Good, bad, or just there? #facelessaccount #growthovervalidation #cobtenttips #marketingtips4you #marketingagencyuk #marketingagencyowneri #marketingagencyinlagos #instagramgrowthtips #instagramgrowthexpert #salesstrategy #socialmediamarketing #socialmediamarketer
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Customer retention isn’t just a metric it’s a powerful driver of your Business's profitability. It’s a new week, will you be focusing on retaining your Customers? And how do you plan to do that? Let’s know in the comments. #ForecrestCX #CustomerRetention #BusinessGrowth #CXMatters #CustomerExperience
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E-commerce Ops Director | Digital Transformation | Process Optimization | Entrepreneur | Driving Growth through Innovative Strategies
Businesses that prioritize customer retention over acquisition are 60% more profitable than those that don't. If you want to unlock consistent income in your business, customer retention is the golden ticket. Chasing new customers is great, but customer retention is where the magic—and the money—happens! Did you know a returning customer, once delighted, is not only more likely to buy from you again, but they also cost less to keep than finding new ones. While others are busy chasing new fish, ensure your current customers feel like they’ve been invited to an all-you-can-eat buffet. 🦞 Remember, you can’t retain a customer if your product or service stinks. Just like you can't keep someone interested if you're rude on the first date. Delivering value is key. First, wow them with what you offer, then focus on keeping them coming back because your product is so good, they can’t resist! The math is simple: Delighted Customers × Effective Retention Strategies = Sustainable Growth. So, here’s the mantra: First delight, then retain. Focus on delighting customers first. Then, work on retaining them. Your bottom line (and your customers) will thank you. #stbinspires #customerservice #smallbusiness #smallbusinessadvice #customerretention
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There is such a thing as Customer Retention. And it outweighs Customer Acquisition. The focus of every business is to make profits, and the group of people responsible for that are the 'customers'. It is possible to have returning customers, who spread the good news about your brand. Learn proven strategies to retain your customers today. Click the link below. Thebriefnetwork.com #thebriefnetwork #businessownertips #entrepreneurmindset #entrepreneurlife #customerrelationshipmanagement #customerretentionstrategies
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I empower entrepreneurs to reach their full potential & new heights of success. I have two decades of business development success and can help you. Veteran-owned, faith-based, & construction companies are my specialty
Are You Facing Challenges with Customer Retention? My fellow business owners, let's address a crucial aspect of sustainable growth – customer retention. While acquiring new clients is essential, keeping your existing customers engaged and satisfied is equally vital for long-term success. High customer turnover can be a sign of a disconnect between your service and their expectations. It's a wake-up call that something needs to be adjusted or improved to ensure their needs are being met, and their loyalty is nurtured. Understanding your customers' needs and enhancing their experience can lead to stronger loyalty and repeat business. It's about building a relationship that goes beyond a single transaction, creating a bond that keeps them coming back time and time again. If you're facing challenges with customer retention, don't hesitate to reach out. I'd be honored to discuss strategies that can help you bridge the gap and foster a loyal customer base that will propel your business to new heights. #CustomerRetention #CustomerLoyalty #CustomerExperience #BusinessGrowth #RepeatBusiness #CustomerSatisfaction #CustomerEngagement #CustomerRelationships #Retention #BusinessSuccess
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Are You Facing Challenges with Customer Retention? My fellow business owners, let's address a crucial aspect of sustainable growth – customer retention. While acquiring new clients is essential, keeping your existing customers engaged and satisfied is equally vital for long-term success. High customer turnover can be a sign of a disconnect between your service and their expectations. It's a wake-up call that something needs to be adjusted or improved to ensure their needs are being met, and their loyalty is nurtured. Understanding your customers' needs and enhancing their experience can lead to stronger loyalty and repeat business. It's about building a relationship that goes beyond a single transaction, creating a bond that keeps them coming back time and time again. If you're facing challenges with customer retention, don't hesitate to reach out. I'd be honored to discuss strategies that can help you bridge the gap and foster a loyal customer base that will propel your business to new heights. #CustomerRetention #CustomerLoyalty #CustomerExperience #BusinessGrowth #RepeatBusiness #CustomerSatisfaction #CustomerEngagement #CustomerRelationships #Retention #BusinessSuccess
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Building High Performing Sales Organizations for SMB using Just Plain English 📈 Sale$uccess * Vistage Trusted Advisor
How important are customer retention KPIs? They can sometimes seem harder to analyze because, well, how long is the period of time you're considering for a service retention customer compared to a product retention customer? Does a repeat purchase indicate loyalty? And perhaps you only really find out a customer has disengaged from your business if they tell you so! Yet KPIs for customer retention should be on your radar, even if not upfront on your dashboard every day. Here are some thoughts on the topic. #business #growth #customerretention
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Marketing Director of DarwinApps. Coaching. Business Consulting. Developing and implementing a new marketing framework.
Marketers should focus on customer retention, not just traffic acquisition. It’s retention that drives significant revenue for major companies. Retention doesn’t necessarily mean a steady stream of income... It can be as simple as users returning to your site or app daily. Consider this statistic: according to research, increasing customer retention rates by just 5% can boost profits by 25-95%. It's challenging, but the key to profitability lies here... In repeat visits and repeat purchases.
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Keeping your existing customers engaged is one of the most cost-effective ways to boost your bottom line. Craft your customer retention strategy with these insider tips: https://loom.ly/2SYkcSk #customerretention #customerloyalty #marketingcampaigns #ecommercetips
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✅ What is Customer Retention? How is it useful for company growth? ♂ Customer Retention :- Customer retention refers to the ability of a company to keep its existing customers over time. ✔ Why is it Important? 📌 Repeat Business: Encourages customers to make more purchases, ensuring a steady stream of revenue. 📌 Cost-Effective: It's cheaper to keep existing customers than to acquire new ones. 📌 Word of Mouth: Happy customers recommend the company to others, bringing in new business through positive reviews. #datanalytics #data #business #customeranalytics #customerret
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Council Member, Forbes Business Council||US Certified Customer Service Trainer||Business Analytics||Business Process Re-engineering Expert||Corporate Team Coach||Speaker||Author||CX Tech&Mgt Consulting||Business Advisory
This is a very crucial issue in customer retention. 📌 Do you track your customers journeys? Have you set systems and structures in place for this? Put this in consideration and work towards it if customer retention is your goal for the year. Get your team trained on customer retention and growth. 💥 Send me a message now. 💯 #coachjenny #businessleaders #customerserviceexpert #customerretention #customerexperience #businessowners #businessstructure #onlineentrepreneurs #onlinebusinesses #ukbusinesses #businesssuccess #jenniferorode
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