The Robin Report’s Post

𝐏𝐎𝐃𝐂𝐀𝐒𝐓 𝐀𝐋𝐄𝐑𝐓: 𝐏𝐫𝐞𝐯𝐢𝐞𝐰 𝐭𝐨 𝐒𝐞𝐚𝐬𝐨𝐧 𝟒! 𝐓𝐡𝐞 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐢𝐬 𝐍𝐎𝐓 𝐀𝐥𝐰𝐚𝐲𝐬 𝐑𝐢𝐠𝐡𝐭, 𝐉𝐮𝐬𝐭 𝐝𝐨 𝐍𝐎𝐓 𝐭𝐞𝐥𝐥 𝐭𝐡𝐞𝐦 -- On January 1 we will be launching into a new Season of the Offer with Michael Glinter, I decided to give you a little taste of what to expect. If you are interested in being a guest on the show please contact me as I'm always looking for people to join and can give you a platform to speak out to or market your business or self. -- I recently had a bad experience with a big retail corporation. This episode will open your eyes to a lot of things. Most importantly, how do the people where you spend your money treat you! I realized from this experience that sometimes you need to look at the other guys like Sam's Club, BJs, or even Amazon to realize you aren't getting the best prices, value, and customer experience! -- Hold on to your hats; this one is a doozy! -- Listen to the episode: https://lnkd.in/e4WPiup6 #customerservice #customersatisfaction #retail #business #retailers #customersatisfaction #customerexperience #customerfeedback

Retail recognition could do with, a little help. On this episode of Employee Horror Stories, we're tackling retail recognition (or a distinct lack thereof) Link in the comments for the full episode!

Retail media is no longer "set it and forget it" for Co-op! Check out how it's changed, and more with Dean Harris, Head of Memberships - Commercial, in this #RetailMediaThursdays episode: https://okt.to/mBI2Eo

Making sure you have a foolproof process for tracking parts and inventory can often get overlooked and cause problems down the road. See the full episode: https://hubs.ly/Q02llVzt0 #fleetsuccessshow #fleetmanagement #fleetinventory A popular resource: Organize your parts and inventory: https://hubs.ly/Q02llR8K0

You wouldn't walk into a store and demand a 10% discount. You wouldn't leave the store without buying and expect someone to offer you a discount if you buy. right. now. Then why do we default to offering discounts when someone signs up or if they don't checkout right away? Not only is it a margin killer, it's a brand killer too. Paul Waddy and I are going to be debating this today when we record the next episode of 'This Week In Ecommerce'. I'd love to get your thoughts and perspectives to share on the show - comment below!

"NFTs are not just stores of value, but stores of culture... No matter what technology you build, no matter how fast and how amazing it is, it always serves a human purpose." – Yat Siu, executive chairman, Animoca Brands. Keep your eyes out for our upcoming episode of Glitchwire.

Understanding Differing Purchase Timeframes Full episode: https://lnkd.in/g_D2y96F #ecommerce #ecommercetips #ecommercebusiness #ecommercemarketing

''What our retailer and brand customers love is that dynamic pricing not only saved them a lot of boring and repetitive work of looking up prices and making calculations, but it also gave them superpowers." This was just one of the interesting viewpoints given by our very own CEO and Founder, Sander Roose, when he spoke with Broadsign's Retail Refresh podcast about the pros of dynamic pricing and the industry's changes and developments. Have a listen of the full podcast here and share your thoughts with us in the comments! https://lnkd.in/gYEuphv3 #omniaretail #dynamicpricing #pricingsoftware

The satisfied customer is not a loyal customer. Satisfied customers will leave without ever telling you why. How many times have you tried a product or brand, liked it, and then just never bought it again? If you’re like most people, probably too many to count. Maybe you tried another brand that you liked even better. At least angry customers usually have feedback to offer when things go wrong.  What can you do to amplify the experience you are offering to turn satisfied customers into loyal customers? Tune in to episode 30 of THE SUPER AMAZING SHOW with me and Brittany Hodak! #customerservice #customerexperience #customersatisfaction #customerloyalty #ShepHyken

🚀 We’re excited to announce the launch of our new YouTube channel! 🎥 Today we're premiering “Warehouse ID Tips & Tricks with Thomas” - your go-to series for useful knowledge on warehouse identification. 📦 Episode #1, where I unpack the world of rack labels, is live! From durability to readability, I chat about the the key features that matter when selecting the perfect label for your warehouse needs. What pitfalls should you avoid? How can you choose the right labels for your operations? 👉 Watch Episode 1 now and subscribe for more practical tips and tricks! 🔔 https://lnkd.in/dhyNkDk4 #RackID #SolutionsThatStick #RackLabels #Video