The SaaS CFO’s Post

🎙️ Episode 17 of The Revenue Lounge podcast is out! 🎉 Randy Likas chats with Shantanu Mishra, SVP of Revenue Strategy & Operations at Pluralsight. Shantanu shares invaluable insights and best practices for building and expanding revenue operations teams within enterprise companies. 💭 Explore the core components of building and scaling a RevOps team, from hiring the right talent to leveraging data and technology for seamless operations and customer journey management. Some Key Takeaways from the conversation: 🌟 Defining RevOps: - Understand the role of RevOps in managing the full customer journey, ensuring smooth processes and efficient operations. 🔍 Building Your Dream Team: - Tailor team structure and strategy based on company stage, from early-stage "athletes" to specialized roles in larger organizations. - Focus on skills like data analysis, strategy, and engagement to build a well-rounded team. 📊 Metrics and KPIs That Matter: - Track critical metrics like forecasting accuracy, pipeline progression, and customer health to guide business growth. 🚀Leverage Emerging Technologies: - Explore the impact of AI on RevOps, from identifying target customers to tracking key signals. 🔧 Better Data Management: - Emphasize the importance of clean data and centralized databases to avoid silos and enhance decision-making. 🤝 Customer Engagement: - Prepare for renewals well in advance to maintain strong customer relationships and ensure ongoing success. Supercharge your revenue strategy with these insights and more from the episode. Tune in now for practical strategies that will elevate your RevOps game! 🌐 Link in the comments 👇 #RevenueOperations #DataStrategy #RevOps #TheRevenueLounge #AI #CustomerSuccess

🚀 Day 59 of #100DaysOfAI 🚀 Today marks another exciting step forward in our journey at ‘Most Valuable Podcasts’ (MVP) as we continue to plan and build the systems that will propel our upcoming launch. With just 3 weeks until we go live, the momentum is building, and so is the work! Our mission? Harness the power of AI and no-code tools to create seamless and efficient solutions for data collection and management. Here’s what we’re tackling: 🗂️ Ineffective Lead Collection: Without a robust system, we risk missing out on valuable connections with podcasters, advertisers, and our early subscribers. 🔍 Fragmented Data Views: We need a clear, organized view of all our contacts to ensure smooth communication and collaboration. 📊 Assessing Marketing Effectiveness: It’s crucial to understand which marketing efforts are driving interest as we ramp up for launch day. The Plan: Centralized Database: Setting up a comprehensive Airtable to house all our leads. Automated Data Collection: Using Zapier to seamlessly capture information from various forms and sources. Landing Page Creation: Developing a user-friendly landing page for quick and easy registration of interest. As we continue to build and refine these systems, our goal is to ensure that MVP launches with a bang, fully equipped to manage and nurture our growing network of early-stage creators and enthusiastic supporters. Stay tuned as we dive deeper into the build process tomorrow. Together, we’re creating something truly valuable! #StartupLife #Podcasting #AI #NoCode #100DaysOfAI #TechInnovation #LeadManagement #ProductLaunch

Welcome to Building Better Businesses. Together, we're rewriting the playbook for success, one episode at a time. Join me and our incredible Alloc8 community as we explore the potential of Alloc8 and its game-changing impact on remote and complex industries. Let's unlock your business's full potential and journey towards success, hand in hand. I'll be dropping three episodes weekly, so follow along and stay tuned for strategic insights and expert guidance that will radically change your business operations. #WFM #SaaS #AI

Such a good series. So worth a listen

Successful digital transformations ⚡ The difference between active and passive support from the top levels of an organization can make or break your chances of digital transformation success. On this episode of #BehindtheGrowth, Hasan J., VP of Engineering, Digital Business Solutions, and Mudassar Malik discuss what drives successful digital transformations, innovative strategies for operational efficiency, and what the marriage of enterprise achritecture with engineering excellence can result in. Don’t miss the full conversation to learn more profound insights on 👉 The focus of enterprise architecture 👉 Growth of e-commerce and digital adaptation 👉 Rise of remote work trends and what that necessitates 👉 Learning, adapting, and getting comfortable with GenAI 👉 Driving successful digital transformations Find the full episode in the links below. 🔗 Website: https://lnkd.in/dg8Y2RCr YouTube: https://lnkd.in/dtY4m387 Apple: https://lnkd.in/dKNH89cM Spotify: https://lnkd.in/dHVTgMQz #EnterpriseArchitecture #Engineering #PromptEngineering #GenAI #DigitalTransformation

This weekend, I was listening to the Conversations with Zendesk podcast and the most recent episode from last week was with CEO Tom Eggemeier giving his thoughts on AI and the intersection of CX. The episode is full of great perspectives (I highly recommend it - it's an easy listen at ~20 minutes), but a few stood out to me that I see time and time again with customers and prospects I work with. Link in the comments to the show! 👇 🔹 Businesses tend to deprioritize investment in CX because it's not as tangible as other investments. It's not as easy to "see" the ROI. 🔹 Consumers are not afraid to switch brands due to poor CX. 💬 61% of consumers will switch brands due to a bad CX experience. It's north of 70% if they give you a second chance and you mess that one up too. As #AI continues to proliferate the CX industry, these stats amplify the risk of getting it wrong... Critical to plan and implement thoughtfully and carefully. How are you seeing AI in your customer service business? #customerengagement #ccaas #saas

🎙️Insightful The Saas Pulse Show podcast features Gregory Lind in conversation with Michael C. Bertoni, the Founder-CEO of SaaS Talent. They explore the Buildly Insights platform and its impact on the world of software development. 🔗 Dive deep into their discussion about how this technology is revolutionizing the industry and shaping the future of tech! https://lnkd.in/dVF6vHR4 👀 Watch, learn, and share your thoughts below! #TechTalk #SoftwareInnovation #LeadershipInTech #podcast #techpodcast #startup #ai #productmanagement 

Had an incredible conversation with Hubert Palan about the future of product management and truly understanding customers. This was a great one! In this insightful episode, we're joined by Hubert Palan, founder and CEO of Product Board, to explore the evolving landscape of product management and its impact on the tech industry. In this episode, we discuss the evolution of product management, the importance of gaining a deep understanding of customers, and leveraging AI and other tools to amplify your impact. Join us for an incredibly insightful discussion as we dive deep into product management and design! #productmanagement

Profitable growth strategies for Software Companies. Just finished listening to this insightful podcast on the evolving landscape of the software industry. Here are my key takeaways: 1. Profitable Growth: Moving beyond growth-at-all-costs, the focus is now on sustainable, profitable growth models. 2. Data as an Asset: Data is not just information—it's a monetizable asset that can significantly enhance value. Focus on data to achieve success with AI. "AI is a last mile problem." 3. Innovative Pricing: It's crucial to rethink software pricing to avoid undervaluing offerings and maximize revenue. 4. Strategic Growth: Balancing cost optimization with strategic investments and leveraging partnerships/acquisitions is key to market expansion. Absolute pleasure listening to Mark Billige, CEO of Simon-Kucher and Miguel Alava as they shed light on these critical shifts. Highly recommend this episode for anyone in the software industry. Link in first comment. #softwaregrowth #datamonetization #strategicinvestments #innovation #saas

🚀 Exciting News for The SaaS CFO Podcast Community! 🚀 Had an amazing conversation with Anshul Shrivastava, co-founder and CEO of Vodex AI. We discussed their innovative AI phone call automation platform and their journey from an MVP to generating over $40,000 in monthly recurring revenue in just a year! Here are some key takeaways from our conversation: 1. Funding Lessons - Anshul shared valuable insights on fundraising, emphasizing the importance of revenue and a strong focus on one core solution to attract investors. He stressed the need for a scalable product and a team capable of delivering results to attract investment. 2. Future Innovations - Vodex AI is continuously pushing the boundaries of AI technology, with upcoming features, such as multilingual voicebots, email integration, CRM integrations, and cognitive capabilities that enable voicebots to think like humans and build relationships. These advancements are set to revolutionize customer engagement over the phone. 3. Customer-Centric Approach - Anshul highlighted the significance of NPS scores and the number of calls triggered as key metrics for Vodex, showcasing their commitment to delivering exceptional customer experiences while pursuing rapid growth. For more insights into Anshul's entrepreneurial journey and Vodex AI's cutting-edge technology, listen to the full episode on The SaaS CFO Podcast. Episode 101 is now available, links down below 👇 YouTube: https://lnkd.in/g2DVrNNz Apple: https://rpb.li/tgVFdD Google: https://rpb.li/kVW Spotify: https://rpb.li/7pwzP5 #TheSaaSCFO #PodcastCommunity #VodexAI #AIInnovation #TechTalk #StartupJourney #Entrepreneurship #RevenueGrowth #FundraisingTips #CustomerExperience #AIRevolution #TechInnovations #FutureTech #Voicebots #CRMIntegration #NPSscores #CustomerEngagement #BusinessInsights #EntrepreneurialSpirit #SaaS #SaaSPodcast