three rocks’ Post

🚨 Wake-up call for UK hospitality: We're 60 days away from a major shift, and many aren't ready! 🚨 I've been closely monitoring the industry's readiness for the Employment (Allocation of Tips) Act 2023, set to take effect on October 1st. What I've found is alarming. 📊 The Preparedness Gap: Only 28% of hospitality businesses are currently compliant with the new Act This means over 90,000 UK businesses need to overhaul their operations - fast! Why am I sharing this? Because I believe in empowering our industry. The clock is ticking, and the consequences of being unprepared are significant: 💼 The Cost of Inaction: Nearly 1/5 of hospitality businesses could face cost increases of £60,000 to £360,000 annually That's a financial hit many can't afford in these challenging times 👥 The Human Element: 42% of hospitality workers are in the dark about their employer's tipping procedures 37% of team members are unsure about tip distribution but feel they should get more This lack of clarity isn't just a legal issue - it's a potential staff retention nightmare waiting to happen. 🔄 The Shifting Landscape: 73% of customers support a standardised tipping practice 61% believe hospitality workers should get 100% of their tips Don't let October 1st catch you off guard. Let's turn this challenge into an opportunity to enhance your operations, boost staff satisfaction, and improve customer experience. The future of hospitality is transparent, fair, and tech-enabled. Are you ready to lead the way?

New legislation to cost 25,000 UK hospitality businesses over £60,000 a year! 🚨 Our brand new report: ‘Tipping Point: How new legislation will impact hospitality’, has revealed that the government’s Employment (Allocation of Tips) Act 2023 will push hospitality operators to breaking point, with 83% of respondents expecting to incur costs of at least £12,000 a year to comply - the equivalent of 118,690 operators across the UK. Key findings: 1️⃣ Two thirds (63%) of businesses currently take a percentage of tips from employees 2️⃣ Just 28% of hospitality companies are currently compliant with the new Act 3️⃣ Despite the new Act coming into effect later this year, less than half (42%) of hospitality workers have been told about their employer’s tipping procedures 4️⃣ Nearly half (44%) of operators and 59% of hospitality workers would consider the introduction of a Tipping Standard Practice, an official tip amount implemented ‘across the board’ for customers and a standard process for businesses to distribute tips to staff. Want to find out what else we uncovered plus tips from our senior leaders, Scott Muncaster, Matt Rawlins and Andrew Kaplan on how to prepare your hospitality business for the new Act? Read the full findings here 👇 🔗 https://lnkd.in/eUSgMwEd #hospitality #ukhospitality #tips #tippingculture #foodanddrink

Did you see our latest research report ‘Tipping Point: How new legislation will impact hospitality’? 📝 We surveyed 2,500 hospitality businesses, staff and customers to gain insight into the UK’s tipping culture as well as how new legislation from the UK government, the Employment (Allocation of Tips) Act 2023, will push hospitality operators to breaking point. Take a look at what we uncovered! ⬇️ 🔗https://lnkd.in/eUSgMwEd #hospitality #government #ukhospitality #tipping #tips

Are you a Hospitality Business? If so, are you ready for the Allocation of Tips Act? From 1st October 2024, the Employment (Allocation of Tips) Act 2023 comes into force, bringing new rules on how tips, gratuities, and service charges are distributed in the hospitality industry. Whether tips are paid in cash, by card, or through a TRONC system, this legislation ensures that transparency and fairness are at the forefront of every business’s tipping process. What does this mean for your business? To stay compliant, hospitality employers must: ✅ Have a written policy outlining how tips are allocated. ✅ Keep detailed records of how tips are collected, distributed, and shared. ✅ Ensure all tips are paid to workers in full before the end of the month following payment. It’s also important to note that employees now have the right to bring a claim in an Employment Tribunal if these rules aren’t followed. With the deadline approaching, now is the time to make sure your processes are compliant and ready for this change. Need support? We’re here to help. Contact us today if you need any support to make sure your business is prepared for 1st October. 01242 254466 / team@hrpeoplesupport.co.uk #HRPeaceOfMind #OutsourcedHR #Hospitality #hotels #GlosBiz #allocationoftips #accountants Gemma Irvine Helen Hinton Helen Lister Sara Reader Lucinda Thomas Philippa Roberts

It's hard out here: I feel it, you feel it, everybody feels it. High turnover rates, employee disengagement & recruitment struggles have been a slow burning fire we've admittedly been able to ignore for a while. NOW, thanks to COVID-19, demographic changes & economic uncertainty, we HAVE TO start paying attention before it gets out of control. But fear not, we have put together this comprehensive eGuide, Revolutionising UK hospitality, on how you can make sure your hospitality business stays a nice gentle campfire you can roast your marshmallows over, where your staff stay engaged, feel valued, and as a result, your customers' experience reaches new heights. Read the eGuide here: https://lnkd.in/esGdn4bd

Change is in the air! 🎈 Alongside the buzz of upcoming industry celebrations like the Foodservice Cateys and Hotel Cateys, the hospitality sector is abuzz with speculation. With Labour's recent election victory, what could this mean for our vibrant industry? 🍽️ First off, a Labour government traditionally prioritises workers' rights and fair wages. Expect discussions on a living wage and improved employment terms to take centre stage, which could mean more stable and content workforce in our restaurants and hotels. 🏨 Investment in community and public services could drive domestic tourism, potentially filling hotel rooms and local eateries with new customers. Plus, possible policy changes favouring the environment might lead to sustainable practices becoming not just a trend, but a standard in hospitality businesses. ✔️ For those of us at the front line of service, a promise of support for small businesses might translate into more opportunities for innovation and growth. But as always, we'll have to navigate new regulations and standards that could accompany such a shift. Let's chat below about your thoughts and predictions! ⌨️ How do you see Labour's win influencing your segment of the hospitality sector? #Hospitality #LabourVictory #IndustryInsights

The Employment (Allocation of Tips) Act 2023 takes effect on October 1st, and only 28% of hospitality businesses are compliant, impacting over 90,000 operators. Key Costs 💸: - Up to £360,000 annually for nearly 20% of businesses. - 83% expect costs of at least £12,000 each year. Findings show that less than 50% of workers know their employer's tipping procedures. 44% of operators and 59% of staff support a Tipping Standard Practice. Find out more here: https://heyor.ca/mICMGQ #SeasonalHiring #Hospitality #EmploymentLaw #ResolveUK

The numbers are shocking 🙄 Only 28% of hospitality businesses are compliant with the Employment (Allocation of Tips) Act that comes into effect this October! ⏰ The new legislation is designed to ensure that employees receive 100% of their tips left by customers! According to research by the hospitality tech specialist 'Three Rocks', less than a third of hospitality businesses are currently prepared for upcoming changes. This means many are at risk of legal repercussions if they don't ensure fair and transparent tip distribution and continue taking a percentage of staff tips (a practice that will be illegal under the new law ❌). Although the legislation is introduced with good intentions, the transition isn't without challenges. Compliance costs can be significant, with 83% of businesses expecting to incur costs of at least £12,000 annually, with some reaching up to £360,000. Research also shows that nearly half of hospitality workers have never been informed about how tips are distributed amongst staff, and many feel they should receive more tips. We understand the challenges! That's why we created a free PDF guide to help businesses navigate the Act 🤝 Find out what you're required to do and how to ensure compliance 👉 https://lnkd.in/dVNuVrmB #hospitality #tippinglaw #compliance #serviceindustry #UKlegislation #EmploymentAct #fairtips #tipping #legalnews

If you take tips, here's the TIP of the century! Speak to them about the handy device that brings instant compliance.

The hospitality industry faces unprecedented challenges, including Brexit's impact on labour, the devastating effects of the pandemic, and soaring energy costs. These factors have led to a loss of experienced staff and increased debts, putting immense pressure on the industry. Read the full article: Is Hospitality the most challenging Industry to be in today ▸ https://lttr.ai/AMT6d #HospitalityIndustryChallenges #ReducedSupply #RisingCosts #HigherDebt #UnderstaffedVenues #PoorerService #YoungEuropeanWorkers #HoldEmploymentOpen #HomeWorkingChanging #BuildingBetterBusiness