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Imagine opening your hotel room door to find your favorite Swiss chocolate and a personalized note waiting for you. This thoughtful touch starts your trip with an unforgettable memory. 🌟This is the experience at Staypineapple Hotels Inc. brought to life through their "Surprise & Delight" program. In our recent Fireside chat, Dina Belon, President of Staypineapple, discussed how their teams use personal touches and insights to create unique guest memories. Thynk's hotel CRM software facilitates this, centralizing guest information and helping staff provide these special experiences. 🚀Melissa Jurkoic, CXO at Thynk, emphasized that our technology enhances the human experience, enabling staff to connect more deeply with guests and deliver outstanding service. Want to hear more from Dina? Check out the on-demand version of our webinar: https://lnkd.in/dF3cs9yp #GuestExperience #HospitalityLeadership #Staypineapple #HotelTech #Innovation

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