Imagine opening your hotel room door to find your favorite Swiss chocolate and a personalized note waiting for you. This thoughtful touch starts your trip with an unforgettable memory. 🌟This is the experience at Staypineapple Hotels Inc. brought to life through their "Surprise & Delight" program. In our recent Fireside chat, Dina Belon, President of Staypineapple, discussed how their teams use personal touches and insights to create unique guest memories. Thynk's hotel CRM software facilitates this, centralizing guest information and helping staff provide these special experiences. 🚀Melissa Jurkoic, CXO at Thynk, emphasized that our technology enhances the human experience, enabling staff to connect more deeply with guests and deliver outstanding service. Want to hear more from Dina? Check out the on-demand version of our webinar: https://lnkd.in/dF3cs9yp #GuestExperience #HospitalityLeadership #Staypineapple #HotelTech #Innovation
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Are you overwhelmed by the many guest communication options available for the hospitality industry? 🤔 We’ve got you covered! In our latest article, we compare five top providers – Zendesk, Salesforce, Intercom, Drift, and HiJiffy. Find out which solution is best for your hotel's needs. ✨ 👉 Read the full article here: https://lnkd.in/dsH-dxup #conversationalAI #hoteltech #guestjourney #hoteltechnology #hospitalityAI #guestcommunications #hotelmanagement
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Why Choose Guestline for Your Hotel's Success? Guestline is your key to more. 🔑 We offer a comprehensive suite of tools designed to streamline operations, elevate guest experiences, and boost your bottom line. Here's what sets us apart: - Everything you need: From Property Management Software to Central Reservations and Conference & Banqueting, we've got you covered. - Guest-centric solutions: Empower guests with self-check-in/Out and Digital Registration for a seamless experience. - Data-driven insights: Gain valuable insights with Reporting and Omni-channel Payments. - Maximise your reach: Attract more guests with our Google Connector and Channel Manager. - Direct booking power: Capture more direct bookings with our user-friendly tools. - Don't settle for a fragmented tech stack. Choose Guestline and unlock a connected, efficient, and guest-focused hotel experience! Book a demo here: https://shorturl.at/xySY6 #hotelsoftware #guestline #hospitalitytechnology #everythingyouneed
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Which #CRM should we choose in 2024? - None! AI-powered GM assistants are transforming #hotel management. “Brief me on today’s arrivals, guest preferences, and repeat guests.” “Draft custom welcome messages based on each guest's booking history and comments.” “Generate a list of guests celebrating special occasions this week and suggest personalized surprises.” With seamless Apaleo integration, their capabilities are limitless. Meghan Dinegar, Quirin Schmidt and I are testing a General Manager Assistant MVP from Jan Popovic and Azam Iftikhar from inhotel.io. The final product? It will be a total game-changer.
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The webinar led by Agilysys's own Senior Sales Director, Matthew Prosser, is taking place next week on Tuesday 30th April! 🙌 Focussed on 'Unlocking Guest Loyalty and Closing the Rebooking Gap', this is a fantastic opportunity to review research amongst UK hotel guests which found that only 27% had rebooked a property in the past 12 months. Make sure you book your place to hear discussions on key topics such as... ▶️ What the research found that guests value the most; ▶️ What guests expect from technology, and what they don't; ▶️ How technology can remove friction throughout the guest journey; ▶️ Whether guest technology depersonalises the guest experience or enhances it; ▶️ The role of technology in empowering staff; ▶️ Why removing data silos in your operation will be vital to future success. There has never been a more pressing time in our industry, whether that's staffing pressure, rising costs, more consumer choice and discretion. Technology has a far greater role to play, now it's time for the industry to step up. ⌚ 2pm – 45-minute presentation, 15-minute Q&A; 🔗 https://bit.ly/3W3dUoF. #HOSPA #Webinar #Agilysys #Hotels #Hospitality
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🌟 Elevate Your Hotel's Success with Data-Driven Insights 🌟 Discover the future of hospitality in our upcoming webinar, "Guest Insights to Guest Loyalty: A Blueprint for Hotel Success." Join the insightful Sevket Seyalioglu and Stephanie Leger as they delve into how guest data can be the cornerstone of unforgettable experiences and lasting loyalty. https://bit.ly/3U0nDux What to expect: 🛎️ Crafting personalized experiences that guests cherish. 📈 Refining marketing strategies for impactful engagement. 💲 Unlocking new revenue channels through data insights. 🤖 Integrating technology for enhanced guest satisfaction. 📌 Mark your calendar! Transform your hotel's approach to meet and exceed the evolving expectations of today's guests. #HotelManagement #HospitalityTech #DataDriven #WebinarLinkedIn
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Why Choose Guestline for Your Hotel's Success? Guestline is your key to more. 🔑 We offer a comprehensive suite of tools designed to streamline operations, elevate guest experiences, and boost your bottom line. Here's what sets us apart: - Everything you need: From Property Management Software to Central Reservations and Conference & Banqueting, we've got you covered. - Guest-centric solutions: Empower guests with self-check-in/Out and Digital Registration for a seamless experience. - Data-driven insights: Gain valuable insights with Reporting and Omni-channel Payments. - Maximise your reach: Attract more guests with our Google Connector and Channel Manager. - Direct booking power: Capture more direct bookings with our user-friendly tools. - Don't settle for a fragmented tech stack. Choose Guestline and unlock a connected, efficient, and guest-focused hotel experience! Book a demo here: https://shorturl.at/xySY6 #hotelsoftware #guestline #hospitalitytechnology #everythingyouneed
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Believe it or not, in 2024 the majority of hotel leaders don't use an RMS system. For those that use a modern PMS like Mews, Cloudbeds and others, integrating with an RMS system can give you a true competitive edge.
🚀 Embrace the Future of Revenue Management Technology for the Hospitality space! 🏨 🌟 In 2024, the game has changed for hoteliers. It's all about advanced technologies and innovative strategies. Discover how embracing cutting-edge revenue management technologies can skyrocket your hotel's success. ✨ Featuring Top 3 Must-Have Technologies: - RMS (Revenue Management Systems) - Automate and optimize your pricing with AI-driven strategies. - Personalized upselling to enhance guest experiences. - Market Intelligence Software - Stay ahead with real-time market insights. 📈 These tools are revolutionizing how hotels operate - boosting occupancy, enhancing guest satisfaction, and driving profitability. 💡 Learn more about how these technologies can elevate your hotel in our latest article: https://bit.ly/3SfUb2K Atomize I Oaky I Lighthouse #HotelRevenueManagement #HospitalityTrends2024 #InnovativeHotelTech #MaximizeRevenue #HotelIndustr
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🚀 Embrace the Future of Revenue Management Technology for the Hospitality space! 🏨 🌟 In 2024, the game has changed for hoteliers. It's all about advanced technologies and innovative strategies. Discover how embracing cutting-edge revenue management technologies can skyrocket your hotel's success. ✨ Featuring Top 3 Must-Have Technologies: - RMS (Revenue Management Systems) - Automate and optimize your pricing with AI-driven strategies. - Personalized upselling to enhance guest experiences. - Market Intelligence Software - Stay ahead with real-time market insights. 📈 These tools are revolutionizing how hotels operate - boosting occupancy, enhancing guest satisfaction, and driving profitability. 💡 Learn more about how these technologies can elevate your hotel in our latest article: https://bit.ly/3SfUb2K Atomize I Oaky I Lighthouse #HotelRevenueManagement #HospitalityTrends2024 #InnovativeHotelTech #MaximizeRevenue #HotelIndustr
Revenue Management Technologies Hoteliers Should Embrace 2024
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As hotel brands multiply faster than ever, travelers face a daunting array of choices. But what's behind this surge, and are all these brands necessary? Our latest guest post by our partner TCRM - Total Customized Revenue Management sheds light on this trend, exploring the complexities of hotel branding and the challenges it poses for revenue managers. With over 18 million guest rooms and 1,200 brands worldwide, the competition is fierce. Here's where revenue managers play an important role in ensuring brand differentiation and positioning -by strategically aligning pricing with brand positioning and guest preferences. UpsellGuru is proud to be a partner of #TCRM. Together, we're unlocking new opportunities in the dynamic hospitality landscape to help hotels drive growth and profit. Read the guest blog here: https://lnkd.in/gCQAsGy7 #revenuemanagement #hospitalitytech #hospitalityupselling #upsellguru #tcrm
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Hospitality businesses boost your guest satisfaction! MXA Solutions can help you optimize bookings, guest relations, and loyalty programs with customized Salesforce solutions that accelerate growth. Elevate your guest experiences now! #Salesforce #Hospitality #GuestExperience
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