TELIA & PAVLA BBDO’s Post

According to our recent report State of Customer Loyalty Report, sponsored by Phaedon, 72% of brand marketers think there is a "sea of sameness" regarding customer loyalty programs. Many brands are upgrading their loyalty strategies to break through the noise. With loyalty programs becoming more common, differentiation is key. Explore next-gen strategies with innovative platforms, tech, and personalized experiences. 🚀 Find the full report here: https://lnkd.in/gmMn4RyH #CustomerLoyalty #Innovation #TechTrends

Brand is the eye of perception" highlights the role of branding in shaping how customers see and interpret a business. It positions the brand as central to customer awareness and understanding, impacting trust, recognition, and loyalty. : #BrandPerception #BrandIdentity #PerceptionMatters #BusinessBranding #MarketingStrategy #CreativeBranding #VCodeTechnologies #BrandAwareness #BrandingEssentials #CustomerPerception

According to Consumer Reports 2024, these brands have the lowest customer brand loyalty percentages. Building brand loyalty is crucial, especially for those at the bottom of the list. What can be done to turn this around? It’s pretty straightforward: ➡️ Prioritize customer experience ➡️ Provide exceptional service ➡️ Stay transparent and trustworthy By focusing on what truly matters to your customers, you’ll begin to reap the benefits of increased brand loyalty! #automotiveindustry #carbusiness #carsalesman #vehiclesales

Zig Serafin kicked off #QualtricsX4 about a key challenge facing businesses today: creating authentic connections with customers and employees. Experience management is about making business more human. How can we understand every individual's preferences and needs to deliver what they expect, at every touchpoint, and every interaction? Thank you Robert Ader for sharing how Porsche AG delivers incredible experiences to build lifelong customer loyalty.

Professional Insight: 85% of consumers resonate with brands that embody authenticity. Why be the Tupac in your industry? Because in the business world, genuineness isn't just admirable, it's profitable. Genuine, memorable, and undeniably real - these are the qualities that build lasting connections and drive customer loyalty. Elevate your brand by being unapologetically you. #BusinessAuthenticity #StandOutStrategy

Unlocking the Heart of Consumer Behavior: Diving into the Depths of Customer Loyalty vs Brand Loyalty 💼 Discover the Power of Repeat Purchases and Emotional Connections 🚀 Read More: https://lnkd.in/d46KRB9d #ultahost #customerloyalty #brandloyalty #consumerbehavior #emotionalconnections #businesssuccesstips #repeatpurchases #brandidentitydesign #sharedvalues #trustedseller #WordOfMouth #brandmarketing

🚀 Boost Your Brand with NPS! 🚀 🤔 Did you know the Net Promoter Score (NPS) can be a game-changer for your business? ➡️ By simply asking customers, "How likely are you to recommend us to a friend?", you tap into powerful insights about customer loyalty and satisfaction. High NPS? You're on the path to brand advocacy and growth! #netpromoterscore #CustomerExperience #BrandLoyalty

Regular engagement through strategic touchpoints like Playerence quizzes offers brands a dynamic tool to enhance both brand awareness and customer loyalty. Read more 👉 https://lttr.ai/ASDhP #CustomerLoyalty #brandawareness