Trainn’s Post

We’ve all been there. You ask for a file, and after 10 email threads and endless back-and-forth, you still don’t have what you need. Or worse, it’s buried somewhere in your inbox. There’s got to be a better way, right? 𝘚𝘱𝘰𝘪𝘭𝘦𝘳 𝘢𝘭𝘦𝘳𝘵: There is! Content Snare makes document collection easy with built-in checklists, automatic reminders, and easy uploads—all in one place. Read the full article to learn more ways to request files from clients. 👉 https://lnkd.in/g7y-HhQP

What do you think? Having the ability to contact support when you are stuck with something or you find an error or even just have some general enquires, needs to be one of the main factors you look for when implementing a new system. Image the pain 6 months down the line when you can't remember how to change something on the system so you contact your supplier and end up waiting days or weeks for a response. Alongside having the ability to contact a real human, you may also want to just watch some tutorial videos or read an article in your own time (we know how valuable your time is) so having an area for this is also just as crucial. At Your Hippo, we strive to have the best support available for all of our users. We offer a large library of video and article tutorials paired with a 7 days a week support line that average a first-time response of 6-8 minutes🤯 If you have any thoughts or opinions, good or bad, we would love to hear about them below. If you are yet to see our HelpDesk then you can access it through the link below. Make sure you have our support@yourhippo.com email saved, along with our 0161 871 7512 support line. https://lnkd.in/epCQg5sC

⏯ Follow the link to the library of How-To videos, designed to walk you through the various features and functionalities of ScheduleCleaner: https://lnkd.in/dwbGWkey ________________________________________ #ScheduleCleaner #software #projectmanagement #projectmanagementsoftware #scheduling #tool #tools

With Foxit’s easy-to-use tools, editing PDFs is a breeze. Empower your team with the best in document technology. #EasyPDFEditing #TeamEfficiency #BusinessTools #DocumentTechnology @foxitsoftware

Understand the key differences between knowledge base content and user documentation! 📚🔍 Find out which one suits your needs best in our latest blog post: https://buff.ly/3xmf4lr #TechWriting #ContentStrategy #KnowledgeBase #knowledgemanagement

5 simple-to-use, software tools, for content creation👇🏻

The expected deliverables are where each documentation section addresses different user needs and assumptions about the reader use case. This has left the reader's experience of each type of document to differ because each one conveys particular information for a specific audience and stage of development. The more you learn about your documentation users more your documentation becomes better.

9 Things Supered⚡ released this weekend 1. Highlight to create cards on screen 2. Embed content directly from the page 3. Switch Client accounts while you work 4. Quick Links to cards 5. Quick create card button 6. Quick create guide button 7. Base-level access restrictions 8. Can change color of "guide assist" 9. Quick search for text on screen Why do they matter? The BIG use case is this: You can now create documentation WHILE you work WHERE you are. In the flow of work documentation. Example: Create a loom video, create a card, copy and paste it, save the card, AND BOOM. Documentation. Searchable, shareable, and embeddable in seconds. It's wild. This is video of me doing a use case: Create documentation for clients in seconds. - Switch to client account - Highlight Text - Organize document in the correct location - Auto-create the trigger (based on highlight) - Create card - Save the link Again - that WILD!!!!! stay awesome, matt

Discover the differences between knowledge base content and user documentation! 📚🔍 Learn which is best for your needs in our latest blog post: https://buff.ly/3xmf4lr #TechWriting #ContentStrategy #KnowledgeBase

💡 Easy-to-Understand Documentation Helps Reduce Support Costs Clear documentation can drastically reduce the volume of support tickets and calls. When users have access to comprehensive, easy-to-follow guides, they're less likely to encounter issues that require assistance.  Fewer questions mean more time for innovation. #technicalwriting #documentation #userexperience #efficiency #support