Transdev North America’s Post

There is way too much aggression from the passengers here. I wonder what makes them so. They seem to be educated and reasonably aware of how things work - surely they understand why such delays happen and the role of these airline employees. These two Indigo employees do not deserve such bad behavior and should not be forced to grin and bear it. We need mechanisms that prevent travelers from behaving this way—airport security should intervene. Airports may need more security personnel at the gates and should be trained to intervene in such cases. I do not agree at all with Vikrant Singh here. There is little that AIRLINE management can do to solve this. This is the responsibility of AIRPORT management.

"Completely agree with this! Front-line staff often bear the brunt of customer frustration, despite doing their best in difficult situations. It’s a testament to their professionalism and resilience. Leadership must take accountability and provide better support to those who are keeping the operation running under pressure. Strong teams are built from the top down, and empowering front-line staff starts with responsible leadership. Well said! 👏✈️ #LeadershipMatters #CustomerService #SupportTheFrontLine"

IndiGo (InterGlobe Aviation Ltd) Airlines has recently come under fire for its subpar services, with repeated flight delays causing immense inconvenience to passengers. Unfortunately, it’s the front-line crew who bear the brunt of this frustration, listening to complaints and trying to remain calm in the face of overwhelming stress. Despite their professionalism, the root of the problem lies with the upper management, whose poor leadership and lack of accountability have forced front staff to deal with issues beyond their control. This situation reflects a common reality in the service world, where those in power often escape responsibility, while the ground staff handle the consequences. Hats off to these girls who, despite the chaos, manage to stay composed and professional, representing the true spirit of customer service amidst turmoil. It’s a reminder that leadership must do better to support those on the front lines. #creativeleaders #india #indigo #airlines #aviation #service #leadership

Great news for the city of Chicago, United Airlines and American Airlines. They need an airport to compete in the 21st Century. Getting this deal done to upgrade O'Hare will not only benefit those two airlines, but get more airlines to fly into the Windy City. #chicagoaviation #ohare #unitedairlines #americanairlines #windycity #aviation

Great news for the city of Chicago, United Airlines and American Airlines. They need an airport to compete in the 21st Century. Getting this deal done to upgrade O'Hare will not only benefit those two airlines, but get more airlines to fly into the Windy City. #chicagoaviation #ohare #unitedairlines #americanairlines #windycity #aviation

"Sustainability is a core aspect of both Swissport and Swiss WorldCargo - Air cargo division of SWISS’s strategies, and partnerships in this area play an essential role in getting the company closer to its target of becoming carbon-neutral by 2050. Swiss WorldCargo recognises the importance of accelerating key technologies and innovation to create a more sustainable future for the air cargo industry and takes action to ensure that significant partnerships are established to drive #sustainability initiatives forward." Laurent Müller, Director, Strategic Partnerships Management, Climeworks says: “We’re excited to realise this first-of-a-kind pilot with Swiss WorldCargo. It serves as an inspiring example for how the aviation industry can accelerate the much-needed scale up of carbon removal within their own industry and beyond." Lorenzo STOLL, Swiss International Air Lines #SwissWorldCargo #SwissInternationalAirLines #SwissAirCargo #Climeworks #aircargo #aircraft 𝐑𝐞𝐚𝐝 𝐦𝐨𝐫𝐞: https://lnkd.in/dY576Gxs

🛫✈️ Presenting the final discussion on "Applying Aviation Principles to Business Success: A Guideline for Excellence." 8️⃣ Teamwork and Collaboration: Collaboration is ingrained in the fabric of aviation operations, where cockpit crews, ground staff, and air traffic controllers work seamlessly together to ensure safe and efficient flights. Similarly, in the business world, teamwork and collaboration are vital for achieving shared goals and driving innovation. By fostering a culture of collaboration, businesses can harness the collective intelligence and expertise of their teams to overcome challenges and achieve success. 9️⃣ Flexibility and Adaptation: In aviation, schedules often change, and unforeseen circumstances arise. Pilots and aircrew must be flexible and adaptable, adjusting plans to accommodate changing conditions. Likewise, businesses must be agile and responsive to market dynamics, technological advancements, and shifting customer demands. By embracing flexibility and adaptation, businesses can seize opportunities and stay ahead of the curve in a rapidly evolving landscape. 🔟 Embracing Diversity and Inclusion: Aviation is a global industry that thrives on diversity and inclusion. Airlines employ diverse teams of professionals from various backgrounds, cultures, and experiences. Similarly, businesses can benefit from embracing diversity and inclusion, fostering creativity, innovation, and a broader perspective. By creating inclusive workplaces where all voices are heard and valued, businesses can unlock the full potential of their teams and drive sustainable growth. By incorporating these additional principles into our business strategies, we can further enhance our ability to navigate challenges, foster innovation, and drive success. Let's continue to draw inspiration from the aviation industry as we strive for excellence in our respective fields! Share your thoughts and experiences in the comments below. ⬇️✈️🌟 #Aviation #Airlineindustry #Aircraftsindustry Aviation-principles #Africatotheworld

Word of the Day: Knot - The nautical and aviation term for measuring speed #moversandpackers #logistics #logisticssolutions #thefreightsummit #relocationexperts #relocationservices #movingandstorage

Absolutely! Both ULD CARE and ULDigital prioritize safety and accountability in ULD operations and digitalization. Safety is one of our main concerns, and we have joined forces with Airport College to create virtual tools for transmitting essential knowledge, digitizing data, and enabling adequate training for all industry players and our systems. 💻 ULD CARE is also proud to support the IATA ULD Safety Campaign, which advocates for the proper handling of ULDs and raises awareness about their importance to in-flight safety. Additionally, ULDigital, as a partner in ULD operations, works to cover every second of the ULD operation by monitoring the transfer of ULD between the multiple stakeholders in the ULD eco-system. 🔒✅ Join ULD CARE in the launch of IULDUG E-UCR, a community offering for digitizing air cargo processes. From airlines to cargo terminals and freight forwarders, together, we can create a seamless and efficient industry ecosystem. Let's enjoy digitalization for a brighter future of air cargo helping you achieve that goal and improve your operations at the same time! Learn more about us at www.uldcare.com ✈️ #uldcare #uldmanagement #AirCargoIndustry

In the aviation industry, safety and efficiency are paramount. The JIG Global Recognition Award celebrates excellence in aircraft fuel handling operations, recognizing companies that meet and exceed global standards. In this blog article by Levorato Marcevaggi we discover how this award promotes safety, innovation and reputation in the sector. Read the full article to find out more! https://lnkd.in/g5kNFtuU