Transport Focus’ Post

67 per cent of passengers say they are satisfied with the value for money of their bus fare. Take a look at the passenger satisfaction results in our Your Bus Journey survey: https://ow.ly/gmha50QVYp9 #YourBusJourney

🚌 67 per cent of passengers say they are satisfied with the value for money of their bus fares. Find out more about our mid-year results in our new ‘Your Bus Journey’ survey, looking at passenger satisfaction: https://ow.ly/Vn8b50Q7QzQ

Intelligent Passenger Counting System can accurately grasp the passenger flow of each time period, each bus route, and each station, providing a scientific basis for the planning, management, and operation and scheduling of the bus system. During peak hours, the system can adjust the departure frequency in real time according to the passenger flow to ensure sufficient capacity; during off-peak hours, the number of departures can be appropriately reduced to avoid waste of capacity. In addition, the system can also analyze passengers' travel habits and needs based on their boarding and alighting situations, and provide data support for optimizing bus routes. #peoplecounting The application of the Intelligent Passenger Counting System not only improves the operating efficiency of bus companies, but also improves the travel experience of passengers. Passengers can obtain real-time information on buses more conveniently, avoiding long waits and crowding. At the same time, the application of the system also effectively curbs violations such as fare evasion and ticket skipping, and protects the economic interests of bus companies. www.foorir.com

🔦 𝐅𝐞𝐚𝐭𝐮𝐫𝐞 𝐒𝐩𝐨𝐭𝐥𝐢𝐠𝐡𝐭: 𝐙𝐨𝐧𝐞 𝐓𝐫𝐚𝐯𝐞𝐫𝐬𝐚𝐥 𝐅𝐚𝐫𝐞 𝐑𝐮𝐥𝐞𝐬 & 𝐅𝐚𝐫𝐞 𝐂𝐚𝐩𝐬 Our Pulse AFC platform offers public transit operators and authorities a range of configurable fare rules. A new fare rule option called ‘Zone Traversal’ has just been added! In Check-In Check-Out systems, this fare rule uses topological data to calculate fares based on the zones a passenger passes through, rather than just their origin and destination zones. When this fare rule is enabled, authorities can create and apply one or more Zone Traversal fare caps to provide value to passengers who have used certain routes. These types of capping rules ensure that loyalty schemes are aligned with fare policy, and make sense to the passenger. 𝐔𝐬𝐞 𝐜𝐚𝐬𝐞: Zone Traversal fare rules and fare caps can be used as an incentive for passengers to avoid congested routes during peak times, as an example. #ThinkLikeACustomer #SmartIdeas #FareCollection #PublicTransport

Are passengers whistling a happy tune and opening their pocketbooks as they transit through your Airport? Or are they thinking, “I hope my flight leaves early because I need to get out of this place as soon as possible?” If it’s the former, keep doing what you’re doing, because a recent J.D. Power study proves that “delighted” travelers spend more money in your Passenger Terminal. If it’s the latter, maybe it’s time to read this Blog Post and then get in touch with SMS about ways we can help you improve the passenger mindset in your Airport: https://lnkd.in/dXyBivY9 #ServiceManagementSystems #smsclean #WhateverItTakes #CleanAirport #DelightedPassengers

Rail vs. Air – part 3: Operational compatibility - 2 -         All airports without exception offer parking facilities (somewhere very expensive, but available...) So, if I am enforced to make my one-day trip by train, I will have to leave my electric car at home and to use taxi to downtown. It is mater of pure individual assessment which option is better… And – finally – compensation rules in case of cancelation/delay of a flight versus what is due by railways companies. Yes, in case of delay or cancellation of the train, the carrier is obliged to compensate eligible passengers, according to the national regulations. However, the mainframe for such compensations is set up by EC Reg 2021/782, in force from 7 June 2023. The maximum compensation for delay over 2 hours is limited up to 50% of the fare of the ticket. Imagine, if the ticket is about 100 euro, what a value for passenger with 4-5 hours delay. It is rather complicated to make comparison with EC Regulation 261/2004 named sometimes as nightmare for airlines. I want to mention only that the minimum pay back by the airline is 250 euro for over 2 hours delay. That’s way in Google I can see so many companies offering help for air passengers to get compensated and none for those who faced delay of the train.  And at the end: ticket distribution, baggage handling, communication with customers, etc., etc., are well in advance in air transport then in the rail companies, which naturally are more conservative. It is still long journey to equalize service levels in the two mode of transport. Does those who want to terminate short-haul flights have a consistent proposal how to deal with the issue? 

Q: How do #PublicTransportation agencies reduce dwell times at stops & stations?⏲️ A: By enabling passengers to pay fares/validate tickets on the platform before a #MassTransit vehicle arrives.💨🚌 More about minimizing delays/optimizing operations: https://hid.link/J7p

Plus Sizes, Want Plus Seats. 🤔 #Tricky: While it’s understandable that plus-size individuals might find airline seating uncomfortable, comparing airlines to other modes of transportation like SUVs and trucks isn’t entirely fair. In America, there’s a preference for larger vehicles that can easily accommodate larger body sizes. However, the airline industry operates under different constraints—specifically, the need to manage weight and balance for safety, and to maximize the value of available seat miles. These factors limit the ability of airlines to offer more spacious seating without sacrificing efficiency or increasing costs. Thus, while empathy for plus-size passengers is necessary, the unique challenges of air travel make accommodating every body size more complicated than in ground transportation. https://lnkd.in/gazfzT8r

Q: How do #PublicTransportation agencies reduce dwell times at stops & stations?⏲️ A: By enabling passengers to pay fares/validate tickets on the platform before a #MassTransit vehicle arrives. 🚌 More about minimizing delays/optimizing operations. ⤵️ https://hid.link/J7p

The fees for checking luggage are increasing and some are even more if you wait until you get to the airport to take care of them. I completely understand why so many people are moving to carry-on only. However, I also get frustrated at the lack of adequate bin space and bins that are hard to reach given my 5'3" height, not to mention the delays in deplaning as people struggle to retrieve bags against the masses crowding the aisle. What are your thoughts? Are you already in the carry-on only crowd? Will these increased fees push you in that direction? I would love to have your input and any tried-and-true tips to make the transition to carry-on only easier for those of us who haven't made that leap yet.