Today is #WorldBartenderDay. 🍸 As a hospitality technology company, there's only one way to look at this: what does the future of the hotel bar look like? While robot bartenders may never become mainstream, don't be surprised to see certain types of hotels implementing this technology to help streamline their cocktail-crafting process. Anyway, a negroni for me, please... Video credits to Vital Vegas, via YouTube. #TRAVHOTECH #Hospitality #HospitalityTechnology #Hoteliers #LasVegas #VegasHotels
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We help Hoteliers deliver the best possible experience to their guests. Our mission is to see the hotel industry thrive, by leveraging technology. If you’d like to know how check-out my “FEATURED" section below.
In this short snippet taken from the 5-Star Conversation with Peter Tudehope from the Radisson Blu Plaza Hotel Sydney, we discussed the analogy of a hotel experience being like a pizza. He explained that each interaction a guest has, from the moment they are greeted by the porter to the cleanliness of their room, represents a slice of the pizza. If these initial experiences are positive, the pizza tastes good. However, if one aspect, such as a poor breakfast experience, fails, it taints the entire pizza. This highlights the interconnectedness of all departments in delivering a seamless guest journey, emphasising that each team must excel to ensure guests return for another 'slice' of our hospitality. Watch the interview on YouTube or listen to it on Spotify. You will find the link in the comment below. #hotelmanagement #hotelleaders #technology4hotels #hotelindustry #hotellife
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In this short snippet taken from the 5-Star Conversation with Peter Tudehope from the Radisson Blu Plaza Hotel Sydney, we discussed the analogy of a hotel experience being like a pizza. He explained that each interaction a guest has, from the moment they are greeted by the porter to the cleanliness of their room, represents a slice of the pizza. If these initial experiences are positive, the pizza tastes good. However, if one aspect, such as a poor breakfast experience, fails, it taints the entire pizza. This highlights the interconnectedness of all departments in delivering a seamless guest journey, emphasising that each team must excel to ensure guests return for another 'slice' of our hospitality. Watch the interview on YouTube or listen to it on Spotify. You will find the link in the comment below. #hotelmanagement #hotelleaders #technology4hotels #hotelindustry #hotellife
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In this short snippet taken from the 5-Star Conversation with Peter Tudehope from the Radisson Blu Plaza Hotel Sydney, we discussed the analogy of a hotel experience being like a pizza. He explained that each interaction a guest has, from the moment they are greeted by the porter to the cleanliness of their room, represents a slice of the pizza. If these initial experiences are positive, the pizza tastes good. However, if one aspect, such as a poor breakfast experience, fails, it taints the entire pizza. This highlights the interconnectedness of all departments in delivering a seamless guest journey, emphasising that each team must excel to ensure guests return for another 'slice' of our hospitality. Watch the interview on YouTube or listen to it on Spotify. You will find the link in the comment below. #hotelmanagement #hotelleaders #technology4hotels #hotelindustry #hotellife
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I help hospitality leaders solve commercial challenges by leveraging the subject matter experts at ComOps | Father of 3 & CEO at ComOps | Emerging Leader of Gaming 40 Under 40 Class of 2023
Is your hotel maximizing upsell revenue? With nearly 100% flow through to EBITDA this is such a smart way to drive incremental earnings while elevating guest service!
🚨 Are You Missing Out on Hotel Revenue? Many hotels overlook key areas to boost profits: 🔹 Room Upgrades 🔹 Dining Options 🔹 Spa Bookings 🔹 Local Activities WATCH our latest video short to learn how to spot and seize these hidden revenue opportunities! #HotelRevenue #MaximizeProfits #GuestExperience #Hospitality See the full video in the comments below.
Upselling Hotel Amenities.mp4
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Helping B2C brands scale profitably with proven marketing & data-driven growth strategies | Fractional CMO
Many hotels are looking beyond RevPAR & tapping into new revenue streams by embracing platforms like Tock and ResortPass. No longer just about rooms, hotels are creating unique experiences—private dining, wellness events, day passes—that not only increase guest spending but also attract locals to the property. These platforms help hotels monetize underutilized spaces and bring in new customers. It’s a win-win for both the bottom line and the guest experience. I know I have personally booked various experiences through Tock at local hotels or event venues! #hospitalitymarketing #hotelmarketing #businessgrowth
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🚨 Are You Missing Out on Hotel Revenue? Many hotels overlook key areas to boost profits: 🔹 Room Upgrades 🔹 Dining Options 🔹 Spa Bookings 🔹 Local Activities WATCH our latest video short to learn how to spot and seize these hidden revenue opportunities! #HotelRevenue #MaximizeProfits #GuestExperience #Hospitality See the full video in the comments below.
Upselling Hotel Amenities.mp4
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Rewriting the Rules of Hotel F&B | Founder of Award-Winning Auden Hospitality | Podcast Host | Keynote Speaker
Three reasons why hotel F&B isn't profitable. ➡️ It's seen as a amenity to the rooms. ➡️ The concept is too 'safe' and predictable. ➡️ Process kills innovation and agility It's time to change that And I am on a mission to help hoteliers Look at F&B differently Because after 15 years in hotels And 9 in independent restaurants I have seen that by thinking like independents You can make your F&B team 🚀 Who's with me? 🙋🏼♂️ #innovation #success #hospitality #hotels
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Transform your hotel into a true crime destination with zero hassle. As the nation’s largest interactive true crime mystery dinner show, The Dinner Detective isn't just about delivering thrilling experiences—it's about creating seamless partnerships with hotels like yours. Imagine this: Your hotel becomes the go-to spot for an unforgettable night out. We handle everything—marketing, promotion, ticket sales—while you focus on delivering exceptional hospitality. Here’s what partnering with us means for your hotel: - Increased occupancy rates. - Higher food and beverage revenue. - Boosted visibility in your local market. Our shows are tailored to your venue, drawing guests in time and time again. We take care of the buzz, you provide the ambiance. Ready to elevate your hotel’s appeal and create unforgettable guest experiences? Contact us today to explore how we can work together. Let’s make your venue the next great destination for true crime entertainment. Contact: kasey@thedinnerdetective.com #Hospitality #HotelManagement #EventMarketing #TrueCrime #RevenueGrowth #HotelPartner #GuestExperience #TheDinnerDetective
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Get service tips from our excellent executive trainers over on our Forbes Travel Guide Learning & Development account. #forbestravelguide #hospitality #hospitalityindustry #hotels #hotelsandresorts #serviceexcellence #servicematters #hospitalitytraining
People always remember the first and the last. To leave a long-lasting memory for our guests, on top of saying, "Thank you and goodbye," try to add a personalized wish. For example, if you know the guests are leaving for the airport, wish them a smooth journey. If they ask for the directions to a restaurant, wish them an enjoyable meal. This way, guests know you understand them and they are not one of many. Photo: Gabriele Gioia/Four Seasons Hotel Prague #forbestravelguide #hospitality #hospitalityindustry #hotels #hotelsandresorts #serviceexcellence #servicematters #hospitalitytraining
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🤩 The record-breaking conversion rate of 71.7% at Pillows Grand Boutique Hotel Reylof. How do they manage to achieve such a prominent result through upselling at the front desk? With Oaky's Front Desk Upsell automation, motivation and persistence, the sky seems to be the limit for the Pillows Grand Boutique Hotel Reylof team 🚀 Here's to even more astonishing results in 2024! #oaky #hotelupsell #hotelupselling #pillowshotelreylof #pillowshotels #frontdeskupselling
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