helping with data automation, visualization, and PDSA quality improvement for behavioral health and human services - #qualityimprovementdad
You know that to be a trauma-informed agency your supposed to apply those principles across the whole agency - so how do you do it in quality improvement? Like this 👇 If the clinical application broad stroke is to reframe the question: "What's wrong with you?" --> becomes "What happened to you?" Then the quality improvement application must be: "Why aren't you performing?" --> becomes "What's happening so that you can't perform?" This reframe gets everyone to think about the delivery system - not just the system as an aggregate of individual performance. Sharing my slide from this week's presentation at Therapy Brands peer to peer event. #traumainformed #qualityimprovement #behvaioralhealth PS - shout to my amazing friends Lauren Molenda, Jordan Hegyi, and Jenna Hutzler at Riveter Design for getting my slides dressed up for maximum impact :-)
Love seeing this applied through a quality imporovement lens. Trauma informed care must be integrative for it to actually work and it is absolutely applicable to all people and professions. What a great point to simply pause and reframe!
We knew you'd rock the conference this week, Tristan! 🎉 Always a pleasure collaborating with you.
Employee Assistance Program at Child and Family Services of Erie County, Inc. - Director
11moTristan Keelan - thank you for spreading the Trauma Informed message. This approach is applicable to all businesses. Creating policies and practices that align to provide people and systems the best opportunity to thrive. Who wouldn’t want that?