Tulip’s Post

Where do shoppers’ priorities lie? According to a recent RSR study, 95% of shoppers agree that price matters more today than ever — topping their list above customer service and personalization. Winning retailers align with consumer priorities and strive to meet these expectations. Coinstar for Retail helps retailers put more spending money in their customers’ pockets, alleviating budget constraints and driving more purchases. Learn more about Coinstar for Retail: https://loom.ly/DYueUh0 #CoinstarForRetail #retailmanagement #groceryindustry #consumerinsights #retailtechnology #retailtransformation

Looking to turn your holiday shoppers into year-round customers? Wondering what makes a loyalty program truly irresistible? Get all the answers in the latest edition of The Retail Roundup! 🗞️ Packed with expert predictions and insights for the year ahead, it's your guide to retail success: https://sforce.co/3IeeyHG

When it comes to grocery shopping, just 27% of consumers choose the same store nearly every time, according to a recent survey. While the rest regularly shop at two or more stores, retailers can prioritize building customer loyalty to become their store of choice. Our kiosks give customers one more reason to visit your store. Coinstar is not only a customer convenience, but can help boost foot traffic and put more spending money in your customer’s pocket too. Learn more about Coinstar for Retail: https://loom.ly/DYueUh0 #consumerinsights #retailnews #customerexperience #customerloyalty #groceryindustry #shopperinsights #CoinstarForRetail

In my conversations with retailers, the challenge of winning over secondary and tertiary customers — what we call “uncommitted” customers — is a recurring theme. Upside's latest research delivers insight into those customers’ motivations and behaviors, and uncovers the shopping trends shaping today’s retail environment. Check it out: https://lnkd.in/gRUdnKfT

The National Retail Federation’s State of Retail & the Consumer report provides valuable insights on the future of the #retail industry including how retailers are innovating to meet customers’ needs, provide exceptional shopping experiences, and drive customer engagement. A key consumer shopping trend, and a positive sign for retailers who offer premium #photoproducts, is that shoppers are “still celebrating special moments” despite consumer confidence remaining below pre-pandemic levels. https://lnkd.in/gRbfYEpP

How does your company's CSAT and NPR ratings compare? Were your customer's able to complete their most recent task during their first interaction? How did you obtain your information? Let us help you increase scores and rankings and learn the Voice of your customers better. #voiceofthecustomer #verint #customerexperience#CSAT#NPS

Unlocking Retail Loyalty in a Changing World: The Power of Consumer Closeness ️ Today's consumers crave a seamless shopping experience, and that's where consumer closeness comes in. By truly understanding customer needs and staying ahead of trends like blended digital-physical experiences, retailers can build lasting loyalty in a dynamic market. Crystle Uyeda dives deep into this concept in our latest blog. She explores how retailers can leverage consumer closeness to bridge the gap between online and in-store shopping, catering to evolving preferences. Ready to learn more? Check out the full blog on our website! #dowhatmatters #closeness

The countdown to the busiest time of the year for many businesses is on. ⏰ Peak season is no longer just a few weeks long - it’s an extended period that demands careful planning and execution. From retail to logistics, the pressure is on to deliver exceptional customer experiences while maximizing sales. Want to stay ahead of the curve? Our latest blog dives deep into the key trends shaping peak season in 2024. https://lnkd.in/ec3fjisX #peakseason #ecommerce #retail

2024 will be all about loyalty in the retail industry. Learn how retailers can rebuild consumer trust to drive profitable loyalty in Deloitte’s annual retail industry outlook.

2024 will be all about loyalty in the retail industry. Learn how retailers can rebuild consumer trust to drive profitable loyalty in Deloitte’s annual retail industry outlook.