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DescriptionAs a VP Revenue Operations at Skai, you will lead the team that is at the core of our revenue and operational data and insights. In this role you will enhance customer data quality, improve process efficiency, provide insights to drive the business, and drive field enablement in support of our commercial strategy. Reporting to the Chief Revenue Officer, this role plays a pivotal part in the overall productivity and effectiveness of the revenue organization. It includes analytics, annual planning , forecasting, pipeline management, process improvement and ongoing reporting and analytics.This role requires passion for operational excellence, exceptional attention to detail, and a proven ability to deliver fast and reliable results in a fast-paced, high-growth environment. The VP Revenue Operations will work closely with the COO, CFO, and Sales and CS leadership. The successful candidate must be detail oriented, innovative, and customer focused. They will manage the operational aspects of the Revenue team, while managing the RevOps team and working closely with the Systems and Data team to provide solutions for our internal needs.What You'll Do:You will be responsible to manage the Revenue Operations team, as a line manager, coach, train and enable the team.Customer Intelligence and Data Quality:Owner of CRM Data Quality, including book of Business management and process controlsManages data QA and hygiene and ongoing clean-up projects, importing any customer related data using automation and technology where possibleCommercial Analytics and Insight:Owns the creation, accuracy, and efficient distribution of sales metrics, reports, and other sales-related business intelligenceDrives productivity in the sales process through insight on pipeline health and conversion metricsBring insights to sales leadership and executive management on booking and revenue forecasting, gaps, bottlenecks and opportunities along with recommendations.Revenue Enablement Technology and Processes:Visionary and owner of the Revenue tech stack roadmap, driving efficiency and user experiencePrioritizes CRM enhancements and sets the long-term vision of CRM & revenue workflow improvementsCompensation Reporting and Technology:Facilitate annual commission and MBO plans development with COO, and in alignment with theCRO and CFO, on compensation philosophy and organizational goals.Collaborate with Systems team on implementation of the commission plans and relevant periodical adjustmentsPartner with finance on assigning annual and periodical quotas assignmentTracks performance against KPIs and incentive metricsLead enablement on commission and MBO plans for the revenue team as well as ongoing commission related questions and commission caseAssist