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Discover how mastering technical skills and leveraging advanced technologies can fortify your client relationships. This guide provides senior tech professionals with essential strategies for optimising performance, ensuring security, automating processes, providing clear documentation, troubleshooting effectively, and delivering scalable solutions. Elevate your technical expertise to drive client satisfaction and long-term success. #LibranIT #TechRoles #NSW #Hiring

#hiring Sr Technical Analyst, Houston, United States, fulltime #jobs #jobseekers #careers #Houstonjobs #Texasjobs #ITCommunications Apply: https://lnkd.in/gvivzC2e At Houston Methodist, the Senior Technical Analyst position is responsible for the continuity of IT services for end users through the timely response and resolution of routine and complex requests and concerns. Assignments for this position include IT technical support for hospital, physician office or Research Institute desktop computer environments as well as applications and related peripherals. The Senior Technical Analyst position responds to requests for installation, configuration and set up of new and replacement PCs and workstations. This position provides planning, technical leadership and project coordination to implement computer software, hardware and networks products, resolving technical problems. PEOPLE ESSENTIAL FUNCTIONSConsults with staff, end users and management to establish requirements. Independently analyzes software and hardware needs, recommending changes and upgrades as needed.Maintains positive working relationships with IT stakeholders and customers. Actively participates in meetings and provides meaningful contributions to drive decision making and next steps.Acts a resource in providing information to others in resolving IT issues.SERVICE ESSENTIAL FUNCTIONSResponds to routine and complex end user requests for configuration, set up and replacement PCs and work stations utilizing excellent customer service as defined by department standards.Partners with appropriate IT teams to resolve end user issues as reported. Escalates as appropriate.Keeps end users up to date on issue status and ensures timely resolution according to department guidelines.Refer major hardware or software problems or defective products to IT Management.Assists in managing project plans within technical scope of project. Serves as a resource and mentor to more junior staff.QUALITY/SAFETY ESSENTIAL FUNCTIONSDocuments, tracks and follows up on inquiries, incidents, problems and assigned service requests. Maintains records of daily data communication, transactions, problems and remedial actions taken according to department policy.Proactively researches potential solutions to complex incidents to provide technical assistance. Makes recommendations to improve efficienciesEnforces and promotes IT Security Policy through appropriate device installations and communication with end users.Consistently tests computer configurations to meet the customer's requirements and needs.FINANCE ESSENTIAL FUNCTIONSRole models effective time management and efficient utilization of department resources. Seeks out opportunities to increase efficiency and productivity for self and department. Supports team goals and metrics through efficient, timely and appropriate issue resolution.GROWTH/INNOVATION ESSENTIAL FUNCTIONSContributes to optimizing workfl

#hiring Sr Technical Analyst, Houston, United States, fulltime #jobs #jobseekers #careers #Houstonjobs #Texasjobs #ITCommunications Apply: https://lnkd.in/g8UcJxkr At Houston Methodist, the Senior Technical Analyst position is responsible for the continuity of IT services for end users through the timely response and resolution of routine and complex requests and concerns. Assignments for this position include IT technical support for hospital, physician office or Research Institute desktop computer environments as well as applications and related peripherals. The Senior Technical Analyst position responds to requests for installation, configuration and set up of new and replacement PCs and workstations. This position provides planning, technical leadership and project coordination to implement computer software, hardware and networks products, resolving technical problems. PEOPLE ESSENTIAL FUNCTIONSConsults with staff, end users and management to establish requirements. Independently analyzes software and hardware needs, recommending changes and upgrades as needed.Maintains positive working relationships with IT stakeholders and customers. Actively participates in meetings and provides meaningful contributions to drive decision making and next steps.Acts a resource in providing information to others in resolving IT issues.SERVICE ESSENTIAL FUNCTIONSResponds to routine and complex end user requests for configuration, set up and replacement PCs and work stations utilizing excellent customer service as defined by department standards.Partners with appropriate IT teams to resolve end user issues as reported. Escalates as appropriate.Keeps end users up to date on issue status and ensures timely resolution according to department guidelines.Refer major hardware or software problems or defective products to IT Management.Assists in managing project plans within technical scope of project. Serves as a resource and mentor to more junior staff.QUALITY/SAFETY ESSENTIAL FUNCTIONSDocuments, tracks and follows up on inquiries, incidents, problems and assigned service requests. Maintains records of daily data communication, transactions, problems and remedial actions taken according to department policy.Proactively researches potential solutions to complex incidents to provide technical assistance. Makes recommendations to improve efficienciesEnforces and promotes IT Security Policy through appropriate device installations and communication with end users.Consistently tests computer configurations to meet the customer's requirements and needs.FINANCE ESSENTIAL FUNCTIONSRole models effective time management and efficient utilization of department resources. Seeks out opportunities to increase efficiency and productivity for self and department. Supports team goals and metrics through efficient, timely and appropriate issue resolution.GROWTH/INNOVATION ESSENTIAL FUNCTIONSContributes to optimizing workfl

#hiring Sr Technical Analyst, Houston, United States, fulltime #jobs #jobseekers #careers #Houstonjobs #Texasjobs #ITCommunications Apply: https://lnkd.in/g5gm2hWc At Houston Methodist, the Senior Technical Analyst position is responsible for the continuity of IT services for end users through the timely response and resolution of routine and complex requests and concerns. Assignments for this position include IT technical support for hospital, physician office or Research Institute desktop computer environments as well as applications and related peripherals. The Senior Technical Analyst position responds to requests for installation, configuration and set up of new and replacement PCs and workstations. This position provides planning, technical leadership and project coordination to implement computer software, hardware and networks products, resolving technical problems. PEOPLE ESSENTIAL FUNCTIONSConsults with staff, end users and management to establish requirements. Independently analyzes software and hardware needs, recommending changes and upgrades as needed.Maintains positive working relationships with IT stakeholders and customers. Actively participates in meetings and provides meaningful contributions to drive decision making and next steps.Acts a resource in providing information to others in resolving IT issues.SERVICE ESSENTIAL FUNCTIONSResponds to routine and complex end user requests for configuration, set up and replacement PCs and work stations utilizing excellent customer service as defined by department standards.Partners with appropriate IT teams to resolve end user issues as reported. Escalates as appropriate.Keeps end users up to date on issue status and ensures timely resolution according to department guidelines.Refer major hardware or software problems or defective products to IT Management.Assists in managing project plans within technical scope of project. Serves as a resource and mentor to more junior staff.QUALITY/SAFETY ESSENTIAL FUNCTIONSDocuments, tracks and follows up on inquiries, incidents, problems and assigned service requests. Maintains records of daily data communication, transactions, problems and remedial actions taken according to department policy.Proactively researches potential solutions to complex incidents to provide technical assistance. Makes recommendations to improve efficienciesEnforces and promotes IT Security Policy through appropriate device installations and communication with end users.Consistently tests computer configurations to meet the customer's requirements and needs.FINANCE ESSENTIAL FUNCTIONSRole models effective time management and efficient utilization of department resources. Seeks out opportunities to increase efficiency and productivity for self and department. Supports team goals and metrics through efficient, timely and appropriate issue resolution.GROWTH/INNOVATION ESSENTIAL FUNCTIONSContributes to optimizing workfl

Are you looking to hire a System Administrator or a System Engineer? It can be a difficult choice, as the two roles have a lot of similarities - but also some key differences. Demand has grown for a variety of professions in the ever-expanding field of information technology, including systems administrators, engineers, and architects. Even though each of them calls for a distinct set of abilities to support distinct capabilities, their daily tasks frequently overlap, particularly in smaller businesses where the three aren't always distinguished from one another. Despite having different job descriptions, the terms "systems engineer" and "systems administrator" in particular are frequently used synonymously. In this blog post, we'll delve into the nuances of each role, highlighting their unique characteristics, and exploring how they collaborate to ensure the efficient functioning of complex systems. #recruiting #systemsadministrators #systemengineers

#IT_Support_Tiers: Types of IT Support By Levels: IT technical support is often organized into tiers or levels, each representing a different level of expertise and responsibility. These tiers help to streamline the support process and ensure that issues are resolved efficiently. The typical IT technical support tiers include: 1. #Tier_1 (First-Line Support):   - Also known as the help desk or front-line support.   - Staffed by entry-level technicians or support agents.   - Handle basic user inquiries and technical issues.   - Provide initial troubleshooting and attempt to resolve issues quickly.   - Escalate more complex issues to higher support tiers if necessary. 2. #Tier_2 (Second-Line Support):   - Consists of more experienced technicians or specialists.   - Handle escalated issues that cannot be resolved by Tier 1.   - Provide in-depth troubleshooting and advanced technical support.   - May require access to more specialized tools or resources.   - Responsible for resolving a broader range of technical issues. 3. #Tier_3 (Third-Line Support):   - Comprised of highly skilled engineers or subject matter experts.   - Handle the most complex and critical technical issues.   - Provide advanced troubleshooting and in-depth analysis.   - Often work directly with product vendors or developers to resolve issues.   - Responsible for identifying and implementing long-term solutions and improvements. Some organizations may have additional tiers beyond Tier 3, depending on the complexity of their IT infrastructure and the specific needs of their users. The tiered support model allows organizations to efficiently allocate resources and ensure that technical issues are resolved in a timely manner, based on their severity and complexity. #Tech_Support_L1 #Tech_Support_L2 #Tech_Support_L3

#hiring Senior Systems Engineer, Dallas, United States, fulltime #jobs #jobseekers #careers #Dallasjobs #Texasjobs #ITCommunications Apply: https://lnkd.in/gt8RAssF This is a remote opportunity, with the ability to travel throughout the Texas market. As Senior Systems Engineer at United Musculoskeletal Partners, you'll be on a team building a national technology platform to support orthopedics groups across the country. This encompasses everything from architecture and design to implementation and ongoing maintenance and support of infrastructure systems and associated technologies including operating systems, storage, virtualization, networks and security in both on premise and cloud hosted environments. This includes performance of routine tasks including daily systems administration and backups as well as break/fix support across all of these areas. With minimal supervision, leads the implementation of enhancements, updates, upgrades and patches to ensure equipment is preventively maintained, running properly and protected from security threats. Ensures users are kept informed of changes on a timely basis. Develops and executes test plans to ensure updates are fully tested before going live. Performs spot checks in key areas/scenarios to ensure systems are up-to date as well as to minimize risk to ongoing operations.Monitors and reports on processes, uptime, performance, utilization and capacity of systems and technologies. Collects and analyzes key performance metrics in order to recommend improvements in those systems and technologies or their associated process.Executes and monitors equipment backups to ensure data and applications are safeguarded and can be restored to establish normal operation after an incident or disaster.Troubleshoots complex issues within and outside of the SME's domain. Provides or obtains their timely resolution. Analyzes failures, identifies root cause and implements and documents short and long-term corrective actions. Monitors infrastructure related licensing and maintenance and support contracts, including coordinating support from 3rd party service providers.Writes and maintains technical documentation related to networking and infrastructure and updates as appropriate. In areas of expertise, provides training and direction to other IT staff so that they may effectively perform their daily activities related to IT infrastructure.Adheres to company polices, regulations and industry standards on compliance, information security and confidentiality. Provides recommendations on products or processes within IT security to adhere to or improve compliance to current or future company policies, regulations or industry standards.Management may, at its discretion, assign or reassign responsibilities to this job at any time.In depth, up to date technical knowledge and hands on experience in most or all of the following areas: Microsoft Windows Server, Microsof

DVA is not associated with this job posting Technical Support Director Brazil https://lnkd.in/gqbaWs2Z About the Role The Technical Support Manager plays a key role in managing and supervising the Technical Support team. They serve as a system administrator for the tech tools used by the Support team, utilize data analysis for strategic decision-making, pain point areas for enhancing business processes, establish and manage internal communication channels to relay client feedback on products, and possess in-depth product knowledge to offer training and guidance to the team. We seek an individual who excels in a completely remote work environment, prioritizes customer satisfaction, excels at problem-solving, possesses strong troubleshooting and analytical abilities, and continuously seeks opportunities to enhance processes, their team, and the organization. This role requires work on EST (US). Requirements At least 5 years of experience as a technical support/support engineer or in a comparable capacity At least 2 years of management experience overseeing a technical support team of 5 or more people Expertise in PostgreSQL Docker and Power Shell experience Proficient in navigating both Linux and Windows shell environments Excellent debugging experience Proficient understanding of networking Strong analytical and problem-solving skills. Demonstrated ability to analyze data and derive actionable insights. Data analytics experience #innovation #management #digitalmarketing #technology #creativity #futurism #startups #marketing #socialmedia #socialnetworking #motivation #personaldevelopment #jobinterviews #sustainability #personalbranding #education #productivity #travel #sales #socialentrepreneurship #fundraising #law #strategy #culture #fashion #business #networking #hiring #health #inspiration

#𝐌𝐞𝐞𝐭𝐓𝐡𝐞𝐄𝐱𝐩𝐞𝐫𝐭𝐒𝐲𝐬𝐭𝐞𝐦𝐬𝐄𝐧𝐠𝐢𝐧𝐞𝐞𝐫 A systems engineer is a professional responsible for designing and managing complex systems over their entire life cycle. Their role encompasses a broad range of tasks, including planning, implementing, maintaining, and troubleshooting various systems. Here are some key responsibilities and tasks typically associated with systems engineers: System Design: Develop and design system architecture based on specified requirements. Create detailed plans and documentation for system implementation. Implementation: Oversee the installation and configuration of hardware and software components. Ensure seamless integration of different subsystems within the overall system. Testing and Evaluation: Conduct thorough testing of systems to identify and address any issues or vulnerabilities. Evaluate system performance and recommend improvements or optimizations. Maintenance and Support: Provide ongoing maintenance and support for existing systems. Troubleshoot and resolve technical issues as they arise. Security Implementation: Implement security measures to protect systems from unauthorized access or cyber threats. Stay updated on cybersecurity best practices and integrate them into system designs. Collaboration: Work closely with cross-functional teams, including software developers, hardware engineers, and project managers. Collaborate with stakeholders to understand and incorporate their requirements. Documentation: Create comprehensive documentation for systems, including design specifications, operating procedures, and troubleshooting guides. System Optimization: Identify opportunities for system improvement, optimization, or upgrading. Implement changes to enhance system performance and efficiency. Risk Management: Assess potential risks associated with system designs and propose mitigation strategies. Plan for system recovery in the event of failures or disruptions. Lifecycle Management: Oversee the entire lifecycle of a system, from conception to decommissioning. Plan for system upgrades and replacements as technology evolves. Compliance and Standards: Ensure that systems adhere to industry standards, regulations, and compliance requirements. Stay informed about changes in technology and standards relevant to the field. In summary, a systems engineer plays a crucial role in designing, implementing, and maintaining complex systems, ensuring they operate efficiently, securely, and by organizational needs and industry standards. Meet our very own Chester as he walks us through what he does: https://lnkd.in/gM6UskPc #SystemsEngineer #VA #VirtualAssistant #24x7Direct #VirtualStaffing