Insider.’s Post

Home & Furniture gurus what's your take?🛋 Was reading a paper by the Mississippi State University College of Business about Consumer attitudes and buying behavior for home furniture. Some takes that might be interesting for you if you're in this industry: ✅Frequency of purchase is rather low; only 18% of consumers agree to "change their furniture with design trends and 95% "expect their furniture to last for many years" ✅"The need to make a purchase is activated when a consumer experiences a significant life change" - knowing your consumers is key here! ✅Consumers are not necessarily loyal to a brand; 77.9% of respondents either disagree or are neutral when it comes to being "very loyal to a specific furniture brand". ✅" 72.6% of respondents agree that "the design of their furniture reflects their personality" This can be seen in strategizing the success of many Insider partners such as MadeiraMadeira - where orchestrating the consumer experience with an Omnichannel mindset is key! To target that one consumer with an activated decision process, at the right time through the right channel with the right message! What's your take? #homeandfurniture #furniture #outdoor #omnichannel #decoration #ecommerce

Here the case studies and best practices about how I implemented my 6 steps whatsapp marketing strategy for my clients running into retail business. How they utilised facebook catalogue integration within whatsapp. How they created smart ecom through WhatsApp and how they provided seamless shopping experience to customers and how they leverage whatsapp cloud api for customer engagement and conversion. AIDA model Significantly boosted customer engagement and sales by using personalized communication. #customer #engagement #whatsapp #marketing

Last week, SUKHIBA held first ever inaugural "Conversational Commerce Summit" for a strong reason: the urgent need to raise awareness about the transformative potential of WhatsApp for business growth. Brands and manufacturers invest millions to achieve three core objectives with their customers—reach, engagement and retention. Unfortunately, many existing tools are either expensive, ineffective, or lack scalability. With its vast reach and #business-focused APIs, WhatsApp is now uniquely positioned to address these challenges. Through SUKHIBA, brands can seamlessly manage sales, marketing, loyalty programs, discounts, and personalization all in one place. This integration empowers brands to achieve #hyperpersonalization at scale with unprecedented ease and convenience. #loyaltyprograms #engagement #CRM #retention

Learn more about our Unified Conversations for WhatsApp, which brings Service and Marketing together enabling customers to deliver connected customer experiences that unlock value at every touchpoint. Turn one-way marketing promotional messages into two-way service conversations - all within the same WhatsApp conversation - to increase engagement and conversion. #salesforce #salesforcecommunity #whatsapp

In today’s fast-paced digital world, connecting with your customers in a meaningful way is more important than ever. Teljio’s platform harnesses the power of the WhatsApp Business API to streamline your communication, enhance customer interactions, and drive growth for your business. Here’s how Teljio transforms your WhatsApp marketing: 🔹 Messaging: Reach thousands of customers with personalized messages, triggered by user actions or events. 🔹 Seamless Customer Support: Provide quick and efficient support through our integrated chat feature, improving response times and customer satisfaction. 🔹 Targeted Campaigns: Send well-crafted marketing campaigns to segmented audiences, ensuring your messages are relevant and engaging. 🔹 Secure Authentication: Protect your users and build trust with secure OTP authentication. With Teljio, you’re not just sending messages—you’re building relationships. Our platform is designed to help you communicate more effectively, save time, and focus on what truly matters: growing your business. Ready to elevate your customer engagement? Discover how Teljio can help you achieve more. Visit www.teljio.com to learn more and get started today! #CustomerEngagement #WhatsAppMarketing #Teljio #MarketingAutomation #BusinessGrowth #CustomerSupport #WhatsAppAPI

Transform Your Customer Engagement with Our WhatsApp Marketing Solutions! In today's fast-paced world, staying connected and tailoring messages to individual needs is crucial for achieving business goals. Our company specialises in providing innovative WhatsApp Marketing Solutions that will enhance your brand and cultivate stronger relationships with your target audience. WhatsApp boasts an impressive user base of over 2 billion active users, making it an incredibly effective platform for directly engaging with customers. Our solutions offer a wide range of features that allow you to send personalised messages, automate campaigns, share rich media, and provide seamless customer support—all conveniently located in one app. Our Features: 1) Personalized Messaging for stronger customer relationships 2) Automated Campaigns to save time and resources 3) Rich Media Sharing to capture attention 4) Interactive Surveys and Polls for valuable insights 5) 24/7 Customer Support to boost satisfaction 6) Comprehensive Analytics to optimize your strategy Ready to revolutionize your marketing approach? Let's connect and explore how WhatsApp can drive your business growth. Contact us at: vivek@nservetech.com #WhatsAppMarketing #DigitalMarketing #MobileMarketing #SocialMediaMarketing #MarketingStrategy #CustomerEngagement #DirectMessaging #InstantMessaging #MarketingSolutions #BusinessGrowth #CustomerCommunication #MarketingAutomation #BrandAwareness #ClientRetention #MarketingInnovation #MessagingApp #DigitalStrategy #MarketingTools #CustomerSupport #BusinessMessaging

When you're building a SaaS, if you talk to your - - potential customers, they'll think you want to sell to them - customers, they'll give feedback and ask for new features But sometimes, all you need is someone with the persona of your ICP who you can call or text anytime - - talk to without any filters or fear of mistakes - share new ideas - ask for honest feedback - talk about the market - most importantly, have a laugh with, and you enjoy talking to them ANIMESH PAUL is one such friend. He's the founder of AshleyandAlvis - the most innovative brand in India making micro modal innerwear products 🙌 We met last year at a DTC mixer and our vibe immediately matched. I didn't even try to sell him Spur, we had a great time and I saved his number as "Animesh Bhai" :3 So I was in Bangalore last week, I knew I had to meet him, and even he took time from his busy schedule to meet for lunch. We met almost after a year talked about everything that's going on in our business, all the recent hardship and tough decisions we had to take, new and exciting things that we are working on, and where the DTC space is headed next. I was so fascinated with the insights he had about his business, how he understands the psychology of his customers and has been able to achieve one of the lowest CACs I've ever heard on marketplaces! While I shared with him all the recent updates and best practices with the rapidly evolving WhatsApp marketing space and how we're planning to differentiate ourselves even further from the competition - for which he helped me validate my assumptions. It was truly a delight to meet Animesh bhai, I am so excited for all the amazing things that you're working on and the value you're going to bring to the DTC and thanks for always being there! Comment below if you're a DTC founder and you want to be friends :P

Transform Your Customer Engagement with Our WhatsApp Marketing Solutions! In today's fast-paced world, staying connected and tailoring messages to individual needs is crucial for achieving business goals. Our company specialises in providing innovative WhatsApp Marketing Solutions that will enhance your brand and cultivate stronger relationships with your target audience. WhatsApp boasts an impressive user base of over 2 billion active users, making it an incredibly effective platform for directly engaging with customers. Our solutions offer a wide range of features that allow you to send personalised messages, automate campaigns, share rich media, and provide seamless customer support—all conveniently located in one app. Our Features: 1) Personalized Messaging for stronger customer relationships 2) Automated Campaigns to save time and resources 3) Rich Media Sharing to capture attention 4) Interactive Surveys and Polls for valuable insights 5) 24/7 Customer Support to boost satisfaction 6) Comprehensive Analytics to optimize your strategy Ready to revolutionize your marketing approach? Let's connect and explore how WhatsApp can drive your business growth. Contact us at: anand@alphamovil.com #WhatsAppMarketing #DigitalMarketing #MobileMarketing #SocialMediaMarketing #MarketingStrategy #CustomerEngagement #DirectMessaging #InstantMessaging #MarketingSolutions #BusinessGrowth #CustomerCommunication #MarketingAutomation #BrandAwareness #ClientRetention #MarketingInnovation #MessagingApp #DigitalStrategy #MarketingTools #CustomerSupport #BusinessMessaging

🚀 Transforming Customer Engagement with WhatsApp! 🚀 Swipe through to see how the Estée Lauder group Indonesia based, has revolutionized its customer engagement strategy using the WhatsApp Business Platform, powered by 3Dolphins! ✨ From targeted communication to driving offline store visits, learn how Estee Lauder: ✅ Elevated customer engagement through data-driven insights. ✅ Unlocked new sales channels with innovative campaigns like Birthday and Welcome offers. ✅ Boosted ROI and foot traffic to their stores with strategic WhatsApp campaigns. 💬 Hear directly from the Estee Lauder team on how WhatsApp has been a game-changer for their brand. Discover how it’s brought them closer to their customers and opened new doors for growth! Ready to elevate your customer engagement and drive results like Estee Lauder? 🌟 Let's connect and explore what 3Dolphins can do for you! #CustomerEngagement #DigitalTransformation #WhatsAppBusinessPlatform #ConnectEnterprisesToCustomers #3DolphinsSRM #WhatsAppCommerce #WhatsApp #3DolphinsGenAI #GenerativeAI #ChatbotIndonesia

boAt Lifestyle recently aimed to boost direct-to-consumer sales through its website to better control customer touchpoints and enhance the customer experience. ❓ Challenges: Managing customer notifications, such as order status updates and returns, proved difficult and led to an increase in calls to the contact center. Additionally, marketing efforts in both proactive campaigns and responses to customer concerns, were not producing satisfactory results. 💡 Solution: Sprinklr Conversational Commerce to enable efficient customer notifications, drive customer acquisition, facilitate sales directly from customer engagement points — and allow for seamless purchases within WhatsApp conversations. 🎧 Result: Over $236,000 revenue in 6 months, including $18,000 from recovered carts and $22,000 from product notifications. Read the story ➡️ http://ms.spr.ly/6048lkdT0 #ConversationalCommerce #UnifiedCXM #D2C