Utility Metals’ Post

Interview your freight carriers! Here are a few of the questions that will help you to determine if you are partnering with the right LTL carrier. ~Do you offer local Customer Service, Dispatch and OS&D teams? ~What is your average damage ratio? ~How do you prevent damage across your network? ~Do you handle your own shipments or do you interline them with other carriers? ~If a driver is delayed for pick up or delivery, how do you communicate that to me? ****VERY IMPORTANT QUESTION**** ~May I tour your facility? While there are many other factors to consider when choosing a carrier, these are a great starting point. If your freight rep is unable to provide these answers or is offended that you inquire about these things, especially the one about a tour, take that as a red flag.

Quality service at reasonable price.

Sending samples is also an important step in winning the trust of customers.

📢 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗧𝗲𝘀𝘁𝗶𝗺𝗼𝗻𝗶𝗮𝗹 📢 Our customers depend on us to provide reliable, high-quality products and exceptional customer service. Don't take our word for it! Here's what Robert MacKenzie from Highland Surfacing had to say about his McCauley experience. 👇 #Testimonial #CustomerFeedback

Before you can truly serve others, you must learn to serve yourself. 💡 You are your own best customer service rep—breathe, take a moment, and show yourself the care, patience, and attention you deserve. When you're at your best, you can give your best. So, today, start by serving YOU. The better you treat yourself, the better you'll treat others! #SelfCare #ServeYourself #Breathe #BeYourBestSelf #serviceinaction

Day 1: The Foundation of Success: Building Relationships in Freight Brokerage** In the competitive world of freight brokerage, success hinges on more than just moving goods from point A to point B. It's about fostering trust and building lasting relationships with customers. In this introductory post, we'll explore why relationship-building is the cornerstone of success for freight brokers.

Our products are built to the same consistently high standards — no matter where in the world they are manufactured. But that’s only part of the story. Local conditions around the world are different, so we understand that local applications need to be just that, as well: local. Taking a ‘one size fits all’ approach simply wouldn’t work. That’s why the Perkins distributor service network exists. Our distributors have a detailed understanding of their local market and its specific needs. We pride ourselves on the fact that the Perkins service network is large enough to make each customer successful, yet small enough to make every customer feel important. Learn more: https://bit.ly/3tvD6s0

oh yes! 😁 here's a little insight into the team on the end of the phone - read some cute anecdotes about each of us. 😎 great to put a face to the name whilst buying your business insurances Qdos Contractor great company to work for. 👏 give us a call for your insurances and match our faces to the name on the end of the phone 😁 Chloe Smith Hannah Roberts Harlie McKeown Rebecca Hull Danielle Chester #insurance #contractor #sales #insuranceindustry #business

The cap fits like a glove! Escape from all distractions and focus on the job on hand - the Traffi 'Power Hour'. Our aim is to deliver excellence in customer service! #powerhour #customerfocused #gloves #handprotection #handsafety