Day two of our National Customer Service Week Series is here! 🌟 As we continue this week-long celebration, we're thrilled to shine a spotlight on the remarkable efforts of our team members who go above and beyond to ensure our residents receive top-notch service at VineBrook. Stay tuned for more inspiring stories and tributes throughout the week! 🙌 #CustomerServiceWeek #VineBrookCares"
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Easter Step Challenge #PowerBIDashboard 🚶♂️ After the success of the company-wide Step Challenge, our customer care team wanted to try a new step challenge from Pancake Day to Easter Monday, with a target of 1.5 million steps in that period. Gareth Page's team have absolutely smashed their target, achieving nearly 1.8 million steps. Here is my #dataanalysis of the final results: • 1,777,079 steps were taken (1178km) 🪜 • 8 individuals participated in the challenge 🤺 • 222,135 average steps/participant (5417/day) • 308 individual logs of steps 📋 • Top 3 did 1,187,463 steps (66.8% of all steps) • I did 264,051 steps and came 3rd place This was another really fun thing to create, and I hope the team have enjoyed logging their steps every morning. 🖲 Click this link to see more detail: https://lnkd.in/eFYkXD2d
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Shepard (Shep) Hyken is our July Advisory Board Member spotlight! This month, he'll be sharing his insights on Customer Service. We can't wait to showcase Shep's valuable knowledge and articles all month long! 💡 Stay tuned for more... 👀 #CustomerService #ExpertInsights #AdvisoryBoard
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Happy Customer Service Week! 🎉 At Ondaba & Partners Advocates LLP, we celebrate you, our valued clients, for trusting us with your legal needs. Your satisfaction is our priority, and we're here to support you every step of the way. Thank you for choosing us! #CustomerServiceWeek #ClientAppreciation #LegalExcellence"
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🎉🌟 #ThankYou Heather Hamm! 👏🥇 We’d like to give a BIG #ShoutOut to our valued customer Heather for your ⭐️⭐️⭐️⭐️⭐️ #FiveStarReview! Your feedback is truly appreciated & we’re thrilled to hear that you had a great experience with us. 🎯 Learn more about our services at https://lnkd.in/g4Phmprv. #HappyCustomers #Testimonial #CustomerReview
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There's nothing that makes our day more than a happy customer!! If you've hired our team in the past, we would love to receive your feedback. #alvarezconcreteservicesraleigh #alvarezconcreteservices #concreteraleigh #raleighconcrete #customerfeedback #customerreviews
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Abri Group launched their 'See Something, Say Something' in August 2021. The campaign encourages colleagues to raise concerns about things that may need attention in their neighbourhoods or in customers’ homes. To ensure the success of See Something, Say Something, they also: 👉Overhauled their approach, processes and policies regarding damp and mould, including having a robust Damp and Mould Disrepair team as one of the first points of contact. 👉 Carried out training and empowered colleagues to recognise and address the signs of damp and mould in customers’ homes. 👉Revised their Customer Relations team structure to better assess complaints and to carry out effective complaint handling, including introducing temporary support to accelerate the speed of complaint response times. 👉 Introduced ‘local resolutions’ to empower more customer-facing teams to resolve customer enquiries at first point of contact. Learn more about Abri's Knowing our Homes' work here: https://lnkd.in/dyDQvCvs
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We apparently won a thing. Local Business Person of the Year in Gettysburg. In our latest blog, we dive into the often-overlooked side of business contests. Sure, winning is great (and we're super grateful!), but we also know these competitions can be more about popularity and less about the quality of work or service. 🤔 We entered not to just win, but to understand the process. What we found? It's surprisingly easy to tip the scales. So, while we're celebrating 🥳, let's also remember the true measure of a business's worth: genuine customer satisfaction, quality service, and community impact. Check out our blog for the full scoop and a behind-the-scenes look at business awards. https://lnkd.in/dmedkN9w #BeAMisfit
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Great to see the Net Promoter Scores. A score of 80 sounds good but when I first heard this I didn't know the scale is -100 to +100. Add to this most companies in our industry have negative scores 80 is exceptional. So is SPS a good company don't take our word for it please go speak to some of our customers. #customerexperience #success #worldclass
🎉Consistency is key! 🎉 Celebrating our 5th consecutive year with an NPS that's beyond world-class. 💚 Thank you to our dedicated team and loyal customers! 💚 Learn more: https://sps.news/DcgSnA #NPS #SPSTeam #FiveYearMilestone #CustomerFirst
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Wondering what PRIDE stands for? Our name is what we believe in: Professional Results In Daily Efforts We emphasize the importance of quality work, customer service, and family in everything we do. Our clients can expect thoughtful consideration in all aspects of a project, including how we can meet needs as they arise. #PRIDEDrywall #commercialconstruction #companyvalues #familybusiness #BurlesonTX
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Snippets from day 2 of Customer Service Week. Our Noble Team repping the brand with the theme color of the year in their corporate outfits🧡💙💛🤩 To all our amazing customers and the team who make it possible! We say thank you🤝 #customerserviceweek #nobleserve #nobleserveCSW23 #giveaway #financialtips #financialadvice #teamservice2023 #customerserviceweek #financialfreedom #FinancialJourney #financemanagement #financialadvisory #financialservices #financecompany
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