Vanessa Thomas’ Post

Are you looking for the latest trends in selecting a call recording solution? From AI-powered analytics to cloud-based storage, companies are now looking for more advanced features to enhance their customer service and compliance efforts. What do you think is the most important factor when choosing a call recording solution? Let's discuss! #CallRecording #CustomerService #Compliance #AIAnalytics #CallQuality #DataSecurity

Revolutionize your customer support strategy with our service 𝐐𝐮𝐞𝐫𝐲𝐏𝐫𝐨! Say goodbye to endless ticket queues and say hello to empowered customers. Our integrated knowledge base is a treasure trove of FAQs and troubleshooting guides, ensuring your clients find solutions independently. Collaborate seamlessly with your team through internal notes, @mentions, and file attachments, fostering a culture of teamwork and efficiency. Harness the power of advanced analytics to track every aspect of your support operation, from query volume to resolution rates, empowering you to make data-driven decisions for continuous improvement. Join the ranks of satisfied clients who have transformed their customer support game with 𝐐𝐮𝐞𝐫𝐲𝐏𝐫𝐨! . . . #customersupport #knowledgemanagement #teamcollaboration #analytics #Efficiency #DataDrivenMarketing #querypro #fypシ゚ #engagement

Wondering if ServiceCore Transfers Your Old Data? 🤔 Good news! Our implementation team will help move your historical customer data into ServiceCore, so you’ll have all your valuable info at your fingertips. No need to worry about losing your past records—ServiceCore’s got you covered! 👉 Learn more about how we make the switch seamless: https://hubs.la/Q02Qyf4p0 #ServiceCore #DataMigration #CustomerInfo #PortableToiletBusiness #SeamlessTransition #BusinessEfficiency

Designing a comprehensive customer master data schema is crucial for personalized communications. Check out our suggested schema that goes beyond traditional AR data, leveraging Pretectum CMDM for richer insights. #DataSchema #CustomerCommunication

Customer insights from SmartSpeech enables quicker issue resolution, reducing the chances of customers hanging up due to frustration or dissatisfaction. https://lnkd.in/eS4vCX8p #callcentersolution #customerexperience #speechanalytics #businessinsights #customerloyalty #customerbehavior #customerinsights

🚀Let's go back to 2023 for a moment to find out about GoAnywhere customer reviews. ✨Dive into their testimonials and discover the most appreciated features. #goanywhere #mft #customers

Experience rapid 3-day implementation with Blueink’s dedicated customer care. Transition seamlessly and start saving. #CustomerCare #eSignatures #ImplementationSuccess #BusinessTransformation ⏩ Get started today: @Blueink_eSign

What does “full-service” mean to our customers? At this year’s Analytics User Group, we asked this question, and the responses showed just how important support is to the continued success of our customers. One customer shared, “Full-service means support and solutions for any issues we have so that I am capable of providing accurate and timely insights to my customers.” This feedback reinforces our commitment to delivering comprehensive solutions that empower your business. What does full-service mean to you? Share your thoughts in the comments!

Let’s commit to being stewards of customer information and create a safer, more trustworthy digital landscape! 💪💼 #CustomerData #DataResponsibility #Trust #DataManagement #CustomerExperience #BusinessMessaging #ConnectedConsumers

Register for this webinar with Oracle Communications and Metrigy to learn how to build customer trust and loyalty with secure communications: https://lnkd.in/gMqQP5RD