Vijay Shankar’s Post

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Co-Founder @ Freshworks, Now Atomicwork | AI-enabled ITSM and EX for Growth

Organization leaders need to understand it’s the simple things that Wastes time and money for orgs. You don’t need a million$$ ITSM beast to get simple things done. That’s what Atom is all about. Instant help, when an employee needs it, where the employee needs it.

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💡 In a recent conversation, we asked an Employee Experience leader about the top issues employees approach her IT team with, that were adding to their costs and time. Turns out, most of the issues are related to simple tasks like leave requests, checking leave balances, getting pay slips, updating addresses, and a few other tasks. Despite their apparent simplicity, these tasks become quite a hassle because they are outsourced to an external vendor who uses SimplePay to resolve them. And every time a task arises, the vendor bills the company based on hours spent to execute it. Now, that is not acceptable in today’s day and age. Vijay Shankar wanted to see how Atomicwork can solve this by working with SimplePay. Here's how it went. 📺 Read the full blog post to know how Atom along with SimplePay can simplify HR processes and empower employees. Link in comments. #itsm #hrtech

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