Webitel’s Post

🗞 💥 Extra Extra! 💥 🗞 We’ve listened to your requests and are thrilled to introduce a highly anticipated feature: seamless migration of your message history and contacts without disrupting your texting! 📲 Check out our new product page to learn more and see how it works. Read here: https://lnkd.in/esWC3656 #Heymarket #ProductUpdate #SMS #CustomerSuccess #SeamlessMigration

Useful think-through for how to ask your users to prepare to use your product.

Your customers depend on your technology.   Struggling to keep your tech quick, accurate, and cost effective?   Interestingly, your technology depends on engineering. So, don't compromise on quality or efficiency.   We never do.   And, we’ve got you covered: ✅ Cut time to market by 60% using ML and automation. ✅ Slash automation cost by 30%. ✅ Improve CSAT and App Store rating by 20%. ✅ Minimize quality engineering costs with global right shoring.   Learn more about our technology services and speak to one of our experts > > https://bit.ly/3QNQz79   #SoftwareTesting #QualityEngineering #QualityAssurance

Earlier this year, the fine folks at Proof of Peach 🍑 (namely Ashley Neale) approached us re: their data needs. They wanted an easy way for the management team to answer data related questions without constantly bothering their engineers and pulling them off the product. After all, what good are data insights when you have no bandwidth left to write code? Using Datawisp 📊 their team was able to uncover crucial insights that led them to implementing a new credit-based messaging system - lowering the barrier to entry for user monetization in their app. We wrote a case study about it and put it on our website! You can find the link in the comments below 👇.

Every interaction a user has with your product generates valuable data. Whether it's a rave review, a bug report, or a suggestion for a new feature, each piece of feedback is a potential goldmine of insight. However, without a structured approach to collecting and analyzing this user feedback data, much of its value is lost. At unitQ, we empower our customers with a tool to harness real-time user feedback to fuel continuous improvement and product quality. Our robust artificial intelligence captures user feedback from various channels – app stores, support tickets, social media and more – and transforms it into real-time actionable insights. Check out what some of our customers are saying about unitQ now! https://lnkd.in/g7vaKrAS

It won't take too long until we have most product teams having to write prompts that describe how to use/interact with their app’s functions. Simple example: ``` "is_favourite": { "type": "boolean", "description": "If true, the search will only include favorited items.", } ``` And that’s because these prompts will essentially enable third-party or internal LLM systems – in the form of helpers – that can guide or execute actions on behalf of users. These helpers won’t be part of power users’ workflows, but they will have a massive impact on accessibility and discoverability for new and less savvy users. Exciting times ahead!

Thrilled to unveil Cycle App's V2 of the customer voice dashboard! 📊 It will help you answer your biggest product questions such as: - What are the major pain points for users, and which features are they most eager for? - Which customers give the most feedback? - Do small and big customers have similar needs?  - Which Sales/Success people provide the most product feedback? Choose to display the information at the company or user level. Then slice and dice this information with filters on customer segments, feature statuses, feedback periods, and any other tag you'd like. A significant leap towards enhancing our understanding and implementation of customer feedback. 👩🏻🧔♂️ Contact us to access your dashboard! 👈 Make feedback actionability great again on https://lnkd.in/eDMJ_s99

Level up your @RingCentral app experience! Join their Customer Care Team on June 5th for an exclusive webinar to learn about customer success stories using the app on the go, tips for setup and optimization, and new messaging features, including AI writer and AI summary Register today!

Level up your @RingCentral app experience! Join their Customer Care Team on June 5th for an exclusive webinar to learn about customer success stories using the app on the go, tips for setup and optimization, and new messaging features, including AI writer and AI summary Register today!

Level up your @RingCentral app experience! Join their Customer Care Team on June 5th for an exclusive webinar to learn about customer success stories using the app on the go, tips for setup and optimization, and new messaging features, including AI writer and AI summary Register today!