Feeling inspired and energised after a fantastic day at Management in Practice London yesterday! 💪We just love getting on the road, and meeting the community face-to-face. Especially, Mark Ayriss and Carla F. who were on hand to talk about digital telephony. We were particularly thrilled to hear how popular our sponsored presentation was. Max Gattlin delivered proven tools and strategies for optimising digital communication in primary care. He shared insights on how we can leverage digital tools and innovative workflows to enhance patient experience and streamline practice operations. The reaction underscored just how important this topic is for our healthcare community. A big thank you to everyone who attended the session! Your enthusiasm and commitment to finding new ways to meet patient needs in a fast-evolving environment are truly inspiring. It's clear that optimising access is at the top of everyone’s agenda – and rightly so! Looking forward to continuing these important conversations and collaborating with all of you to drive meaningful change in primary care at more events over the coming weeks. Next stop 👉🏼 Lincolnshire Practice Management Conference 2024 If you are interested in learning more about optimisation and the tools that @Max talked about, please get in touch. ☎️https://lnkd.in/ekjKxF8H #PatientAccess #DigitalFrontDoor #AccessOptimisation #CloudTelephony #PrimaryCare #GeneralPractice #DigitalTransformation #DemandManagement #PrimaryCareNetwork #SurgeryConnect #SurgeryAssist #XonHeatlh
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I'm excited to share my latest piece with Becker's Healthcare on a crucial issue facing our hospitals: Collaboration Waste. Through my work in various healthcare settings, I've seen how clinical communication inefficiencies not only add financial strain but also contribute to clinician stress and burnout. These inefficiencies—ranging from endless phone tag to outdated scheduling systems—hinder our goal of delivering top-notch patient care. However, I'm optimistic. Clinical communication technologies like TigerConnect offer a genuine solution to significantly cut down on Collaboration Waste. By embracing these technologies, we can streamline processes, boost clinician satisfaction, and, most importantly, enhance patient outcomes. Check out the article and see how we can tackle Collaboration Waste together. https://buff.ly/3JxSdFQ #ClinicalCommunication #PatientCare #CollaborationWaste
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Optimizing Telehealth. Implementing Digital Health Strategies. Digital Health Advisor to Vendors. Business Advisor to Startups. 2023 Consultant of the Year. 2024 Million Dollar Consulting Hall of Fame Inductee.
When you think about it, everything in healthcare is essentially a series of workflows executed by numerous individuals. The problem is that while for most established services (such as an in person visit) those workflows have kind of organically grown over time. But for new clinical services, such as Remote Physiological Monitoring (RPM), rarely do organizations take the time to define in great detail not only the various steps that should occur, but to also pre-identify all the things that could go wrong - and define what should happen in those circumstances. In this #TelehealthTuesday article I lay out the key workflows of an RPM service along with some additional pointers. Enjoy! https://buff.ly/3Z2SwBG #telehealth #rpm
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There's a misconception that virtual care lacks the personal touch. But the reality is, that virtual healthcare can foster strong patient-provider relationships in innovative ways. Here's how: 🩺Personalized Communication: Virtual platforms allow for in-depth conversations through video chat and secure messaging, fostering a sense of connection despite the physical distance. 🩺Convenience & Accessibility: Virtual care removes barriers and allows patients to connect on their own time, leading to better engagement and follow-through. 🩺Enhanced Patient Education: Virtual tools like shared screens and digital resources facilitate clear communication and empower patients to take an active role in their health. The result? Stronger relationships built on trust, understanding, and a commitment to patient well-being. #VirtualCare #PatientRelationships #HealthcareInnovation #BreakingBarriers
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Optimizing Telehealth. Implementing Digital Health Strategies. Digital Health Advisor to Vendors. Business Advisor to Startups. 2023 Consultant of the Year. 2024 Million Dollar Consulting Hall of Fame Inductee.
When you think about it, everything in healthcare is essentially a series of workflows executed by numerous individuals. The problem is that while for most established services (such as an in person visit) those workflows have kind of organically grown over time. But for new clinical services, such as Remote Physiological Monitoring (RPM), rarely do organizations take the time to define in great detail not only the various steps that should occur, but to also pre-identify all the things that could go wrong - and define what should happen in those circumstances. In this #TelehealthTuesday article I lay out the key workflows of an RPM service along with some additional pointers. Enjoy! https://buff.ly/3Z2SwBG #telehealth #rpm
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Transforming hospital operations one collaboration at a time! Triton fosters seamless inter-departmental communication, enhancing patient care and optimizing hospital functions. Let's harness the power of teamwork with Triton. #TeamworkMakesTheDreamWork #TritonCollaboration
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Say goodbye to siloed workflows and hello to enhanced teamwork! Triton's emphasis on inter-departmental communication is revolutionizing patient care and hospital efficiency. Are you ready to unlock the full potential of your team? #TeamworkMakesTheDreamWork #TritonCollaboration
Transforming hospital operations one collaboration at a time! Triton fosters seamless inter-departmental communication, enhancing patient care and optimizing hospital functions. Let's harness the power of teamwork with Triton. #TeamworkMakesTheDreamWork #TritonCollaboration
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Optimizing Telehealth. Implementing Digital Health Strategies. Digital Health Advisor to Vendors. Business Advisor to Startups. 2023 Consultant of the Year. 2024 Million Dollar Consulting Hall of Fame Inductee.
When you think about it, everything in healthcare is essentially a series of workflows executed by numerous individuals. The problem is that while for most established services (such as an in person visit) those workflows have kind of organically grown over time. But for new clinical services, such as Remote Physiological Monitoring (RPM), rarely do organizations take the time to define in great detail not only the various steps that should occur, but to also pre-identify all the things that could go wrong - and define what should happen in those circumstances. In this #TelehealthTuesday article I lay out the key workflows of an RPM service along with some additional pointers. Enjoy! https://buff.ly/3Z2SwBG #telehealth #rpm
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To effectively enhance patient experience, fostering a culture of empathy and continuous improvement within your team is crucial. I understand this and it's the same approach I prescribe to with my team here at Patient Guide Solutions! Always here to help. #humanexperience
Let’s discuss! How is your team taking time to elevate the patient experience this week? Not only is this a great way to learn how to enhance patient and staff relations, increase hospital morale, and improve communication, but it is also a chance for you to interact with our team. The Patient Guide Solutions team is excited to participate in PX Week - if your team is needing some additional ideas on how to elevate your patient experience, let’s connect! Reach out below, or visit: https://lnkd.in/grygmWFh #patientguidesolutions #pxweek #elevatepatientexperience
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AFC's new phone system is live! While our main line did not change, the new system allows patients to reach staff members directly, reducing wait times and ensuring more immediate responses. Read more in the article below!
The Arlington Free Clinic has launched a new, patient-centered phone system designed to improve communication and streamline access to care. One of the most significant advancements adopting a nurse-triage-line model. “This is a crucial step in providing accessible, patient-centered care to our community,” said Lesley Daigle, CEO. “We are committed to removing barriers, and the new system will ensure that our patients have the tools they need to manage their health, without the added stress of communication challenges.” https://lnkd.in/e2FVzeCV
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Transform communication in your practice! Cut phone calls by 90% and enhance interactions with our encrypted messaging model. Experience secure communication between practice staff and patients like never before. #healthcaretech #digitaltransformations #digitalhealth #healthcaretechnology
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Great day, thanks for the invitation X-on Health! We've had some fantastic feedback following Max's presentation around effective patient communication, patient empowerment and reallocation of staff 🚀 ⏲