I design experiences that grow Retail and SaaS revenue I Executive, Practitioner, Enabler I 7xโd sales velocity in < 1 year
Gone are the days when brands dictated market trends and consumer preferences. Today, the tables have turned. Consumers are more informed, connected, and empowered than ever before. They demand not just products but experiences, not just transactions but relationships. ๐ฅ Here's the harsh reality: ๐๐ค๐ช๐ง ๐๐ง๐๐ฃ๐ ๐ข๐ช๐จ๐ฉ ๐ ๐๐๐ฅ ๐ฅ๐๐๐, ๐๐ช๐ฉ ๐ฎ๐ค๐ช๐ง ๐๐ญ๐ฅ๐๐ง๐๐๐ฃ๐๐ ๐จ๐ฉ๐ง๐๐ฉ๐๐๐ฎ ๐ ๐๐๐ฅ๐จ ๐ฎ๐ค๐ช ๐ฎ๐๐๐ง๐จ ๐๐๐๐๐ฃ๐. It's not just about adapting to change; it's about predicting it, understanding it, and being ready to meet your consumers where they are. Many brands, however, are stuck in a cycle of outdated strategies, slow adaptation, and a one-size-fits-all approach. This gap is not just a missed opportunity; it's a threat to relevance and survival. ๐ก So, what's the way forward? 1.) ๐๐ถ๐๐๐ฒ๐ป ๐ฎ๐ป๐ฑ ๐๐ฒ๐ฎ๐ฟ๐ป: Embrace social listening tools, customer feedback channels, and market research. Understand the evolving needs and preferences of your consumers. 2.) ๐๐ด๐ถ๐น๐ฒ ๐ฎ๐ป๐ฑ ๐๐ฑ๐ฎ๐ฝ๐๐ถ๐๐ฒ ๐ฆ๐๐ฟ๐ฎ๐๐ฒ๐ด๐: Build a flexible and dynamic experience strategy that can quickly adapt to changing consumer trends and behaviors. 3.) ๐๐ป๐ป๐ผ๐๐ฎ๐๐ฒ ๐๐ถ๐๐ต ๐๐ป๐๐ฒ๐ป๐: Innovation shouldn't just be a buzzword. It should be a deliberate, consumer-focused approach to solving real problems and enhancing experiences. 4.) ๐๐๐ถ๐น๐ฑ ๐ฅ๐ฒ๐น๐ฎ๐๐ถ๐ผ๐ป๐๐ต๐ถ๐ฝ๐, ๐ก๐ผ๐ ๐ง๐ฟ๐ฎ๐ป๐๐ฎ๐ฐ๐๐ถ๐ผ๐ป๐: Shift your focus from selling products to building lasting relationships with your consumers. Engage, connect, and grow with them. ๐ The rulebook has changed, and consumers are the ones writing it. #ConsumerIsKing #BrandStrategy #ExperienceEconomy #Innovation #AdaptOrPerish #humanexperience #hx ย
Innovate with intent is so good man
โShow me the value and then take my money.โ ~ Customer
๐ฏ๐ฏ๐ฏ this! Precisely why if your metrics aren't measuring performance based on core customer expectations, you may want to re think that.
Partner Sales @ AWS | Sales Author
9moListen and learn is so important to the rest. By hearing what customers work you can adapt your strategy and innovate in a way that delights your customers.