Zaid Latif’s Post

I am writing to express my extreme disappointment and frustration with my recent experience ordering a Tecno Spark 10 Pro in matte black from Priceoye .After two days of confirmation my order was not dispatched and I tried to contact them on email and just got casual replies that team is working on it, and they cannot share the lead time for the dispatch. later I called at their help line and the person on call told me that my required phone in black color is now out of stock and if I have to proceed with the order I have to change the color and the prices are changed, and new increased prices will be applied. otherwise, I can cancel the order. I again discussed the same thing on email but I'm not getting any response till now. This thing has happened with me 2nd time. first it happened a year earlier when I bought infinix earbuds in blue color and they got out of stock, and I was forced to purchase in white color with increased prices. and now this thing has happened again. I am deeply dissatisfied with this recurring pattern of poor customer service and lack of transparency. As a loyal customer, I expect a much higher level of service and communication. I urge Adnan Shaffi and Adeel Shaffi to personally address this matter and take steps to improve your company's practices. Sana Priceoye PriceOye Info

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