Zendesk Partners’ Post

For those looking to align messaging with personas this company is doing great things. 1. Go through an exercise and it will send you exportable document that lays out product capabilities, aligned with challenges and differentiators that you can take to help educate your team or leverage for messaging 2. You can use it to take your messaging and automatically align with those personas at scale (export your messaging on a 1:1 basis into clay) then pump it out using instantly. (sequences where every single email is different) vs running 3 different templates across 100s and 1000s of contacts 3. You can use their own database to source and message prospective customers. Zach Vidibor is patient and has been very helpful in thinking through this process. Happy to talk anyone through my experience 1:1. I'd also encourage you to try it!

The Octave API is now GA 💥 All users can create a free API key and start building today! It's now incredibly easy to bring Octave into your existing flows to: - generate accurate (and grounded) prospect research - quickly define core positioning and messaging strategies - easily deploy 1:1 personalized warm and cold outbound campaigns at scale You can spin up a free account here www.octavehq.com We only opened up early access to the beta ~5 weeks ago, but the immediate response let us know we had to fast track making this available for everyone. We’ve had customers build Octave into custom Slack apps, Airtable apps, and of course more Clay tables than we could keep track of. There are truly endless possibilities and we can’t wait to see what else people build on top of the unique GTM context-aware data Octave provides. Last but not least a special thanks to some of our close collaborators and partners who’ve been battle testing the API, giving us priceless feedback, and have been generous in sharing with others how they’re deploying AI into their most critical workflows Josh Whitfield Jason Pulliam Pranam Lipinski Mike Jones Bobby Offterdinger Joe Rhew Adam LaFaber Timmy Corini Kellen Casebeer Alright, that’s all for now. Please let us know what you think and we're always available to jam on workflows live! Lots more coming too… ⚙️

🎉 Is PR on your to do list for 2024? I've collaborated with Tech wiz Katrina Y. on a PR AI SaaS tool, A PR SCORECARD & AUTHORITY PROFILE BUILDER AI based on my very own PR framework. I'm offering a limited number of business owners the chance to be part of an exclusive beta testing group. You'll get to try out the tool for a fortnight and share your valuable feedback – and it won't cost a thing! 🆓 Here's the catch: I can only accommodate 20 people in this opportunity. If you're interested, leave a comment or reach out. Once the full launch version is out, it will be exclusively available to clients, so, this could be your chance to get your hands on this powerful tool at no cost. Leave an emoji below if you'd like to be a beta tester ⬇️⬇️⬇️

When I first joined Frontify and the partnership team, I quickly got used to using Gong for all my external calls. The funny thing is, more often than not, the people I'd speak to would also get very excited about it and ask if they could get it too (mind you, this was BEFORE the big AI hype). So naturally, when Udi Ledergor 🏳🌈 invited marketers to talk to him and learn more about how to leverage Gong for marketing, I was excited to hear more. While talking to Udi, I was reminded again about what a great tool Gong is (yes, I work for a SaaS company, and I love software, so what) and how easy it is to leverage for direct feedback at scale from your customers and prospects. Thanks so much for the insightful session, Udi!

Want to learn how Warmly, de-anonymizes and converts your website traffic, automatically? I'm giving a 10 minute rapid fire product demo of Warmly during ABM Demo Day hosted by Dimmo. Topics we'll cover include: - Problem we solve - Specific use cases - Customers who use us - How we dogfood our own product Tomorrow at 12 pm ET I'll show you how you can automate outreach across AI chat, email, and LinkedIn to high intent website visitors. Check out the full lineup below: (11:00am - 11:30am ET) Adi Hagag from Metadata (11:30am - 12:00pm ET) Crawford Berry from Terminus (12:00 pm - 12:30pm ET) Alan Zhao (Click-Through King) 👑 from Warmly, (12:30 pm - 1:00pm ET) Keith Putnam-Delaney from Primer (1:00 pm - 1:30pm ET) Trinity Nguyen💎 from UserGems 💎 (1:30pm - 2:00pm ET) Ryan Tabb 🎯 from Bullseye Curious about Warmly, but not quite ready to book a 1:1 demo? Link in the comments to signup (<10s)!

In today's digital-first world, building and maintaining strong customer relationships is more crucial than ever. That's why we're thrilled to announce Relationship360, a game-changing mobile-first solution designed to transform how sales professionals connect with their clients. Developed through a powerful collaboration between Deloitte and Salesforce, Relationship360 brings human connection to the forefront of relationship selling. Key features: • Leverages Salesforce's robust ecosystem: Sales Cloud, Data Cloud, MuleSoft, Tableau Insights, and AgentForce • Delivers contextualized, relevant data directly to users • Optimized for mobile, allowing sales teams to access critical insights on-the-go By harnessing the power of these cutting-edge technologies, Relationship360 ensures that the right information reaches the right user at the right time, all within their specific work context. Benefits: • Enhanced customer understanding • More personalized interactions • Improved sales effectiveness • Stronger, long-lasting client relationships Ready to take your relationship selling to the next level? Learn more about how Relationship360 can transform your sales approach and drive meaningful connections. #RelationshipSelling #SalesTech #Salesforce #Deloitte #DigitalTransformation

Whether you're new to learning about automation or you're an expert, Zapier's annual ZapConnect has a session for everyone! Here are some of the sessions I'm most excited for: ⚡ Ways to uplevel your workflows with Zapier and ChatGPT ⚡ Customize your Zaps: How to create any custom action you need ⚡ Igniting innovation: How to use AI to create, innovate, and scale (with Wade Foster, CEO of Zapier, and Dharmesh Shah, CTO and Co-founder of HubSpot!) ⚡ Zapier Tables and Interfaces 201: Using AI to enhance the lead lifecycle ⚡ 6 small exercises to build your team’s automation muscle ZapConnect is this Thursday, September 26th, 11:00am - 4:30pm Central Time, and is free to attend! And if you can't make it in realtime, register anyway and you can watch the event when it works for you. Register today: https://lnkd.in/eGKXdSpv

Our new QA Media weekly newsletter is full of news and interviews to keep you up to date with the key happenings and trends in your industry. Not only is it an essential read, but it is also free! Just sign up here and receive priority invitations to our Forums. https://lnkd.in/eTjH9CXg #Qualityassurance #SoftwareTesting #QE #Testautomation #ITTrends #AI #GenAI #QA #TechnologiesforDevOps

Unreal AI ⚡️ helps b2b businesses meet their ideal customers. If you are in B2B business, this is one tool you don’t wanna miss. Jean-Pierre Hill has done amazing job introducing Unreal AI in the video below 👏

The team has really stepped up the game this year for Opticon. You should be there, here is why: This year's Opticon event is designed with real tangible VALUE for YOU: 1. Hands-on AI workshop. Never been done before. Learn how to prompt and be the best AI marketer in your company. Featuring an external world-class instructor. A few months ago we took our marketing team through this training, now you can do the same! This is $$$ in value right there. 2. An AI playbook for modern marketers. This is your clear roadmap on AI-super charging your marketer experience (MX) and your customer experience (CX). I am very excited about applying the playbook to your business. 3. Expert-led Masterclasses. We upped the level of content and quality and will give you what you ask for: practical takeaways you can implement the Monday after Opticon. Join me in San Antonio (November 18-20) or check out Stockholm (September 10), London (October 1): https://ow.ly/4k2c50T2pCQ *Spoiler: There will be many networking opportunities, cool swag, an amazing lineup of speakers, and much more!