🛫 Going is reaching new heights with Zendesk: https://zdsk.co/4dkvvhV 💸 The flight service that connects travelers to cheap airfare chose Zendesk to help consolidate different sources of information and channels in an efficient, cost-effective way. ✅ The result included cost savings, improved SLAs, self-service deflection, and employee satisfaction. But that's not all: Introducing AI and automations will be the next step on the company’s CX journey.
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🛫 Going is reaching new heights with Zendesk 💸 The flight service that connects travelers to cheap airfare chose Zendesk to help consolidate different sources of information and channels in an efficient, cost-effective way. ✅ The result included cost savings, improved SLAs, self-service deflection, and employee satisfaction. But that's not all: Introducing AI and automations will be the next step on the company’s CX journey. Find out more here: https://zdsk.co/3yPTUg1
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🛫 Going is reaching new heights with Zendesk 💸 The flight service that connects travelers to cheap airfare chose Zendesk to help consolidate different sources of information and channels in an efficient, cost-effective way. ✅ The result included cost savings, improved SLAs, self-service deflection, and employee satisfaction. But that's not all: Introducing AI and automations will be the next step on the company’s CX journey. Find out more here: https://zdsk.co/3yPTUg1
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🛫 Going is reaching new heights with Zendesk 💸 The flight service that connects travelers to cheap airfare chose Zendesk to help consolidate different sources of information and channels in an efficient, cost-effective way. ✅ The result included cost savings, improved SLAs, self-service deflection, and employee satisfaction. But that's not all: Introducing AI and automations will be the next step on the company’s CX journey. Find out more here: https://zdsk.co/3yPTUg1
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Principal Customer Success Manager at Zendesk | Empowering Companies to Unleash the Full Potential of Their Customer Experiences
🛫 Going is reaching new heights with Zendesk 💸 The flight service that connects travelers to cheap airfare chose Zendesk to help consolidate different sources of information and channels in an efficient, cost-effective way. ✅ The result included cost savings, improved SLAs, self-service deflection, and employee satisfaction. But that's not all: Introducing AI and automations will be the next step on the company’s CX journey. Find out more here: https://zdsk.co/3yPTUg1
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🛫 Going is reaching new heights with Zendesk 💸 The flight service that connects travelers to cheap airfare chose Zendesk to help consolidate different sources of information and channels in an efficient, cost-effective way. ✅ The result included cost savings, improved SLAs, self-service deflection, and employee satisfaction. But that's not all: Introducing AI and automations will be the next step on the company’s CX journey. Find out more here: https://zdsk.co/3yPTUg1
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Customer Advocacy | Communications | PR | Storytelling | Marketing | Content | Strategy
Booking travel can be pretty cumbersome, can't it? There are so many different elements to think of to book - remember the days of traveling with a large plastic wallet full of various confirmations? And when things go wrong, well, where do I start? For those of you who travel often... you'll be fascinated by Francesca Devrient's (Global Senior Director, CS Product & AI, Booking.com) keynote at #PegaWorld iNpsire. Hearing about how Booking.com is leveraging Pega’s capabilities to meet evolving traveler needs while maintaining high customer satisfaction levels.
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🎬 Exciting times at our recent hackathon with Microsoft! Travel leaders and AI experts teamed up to tackle airline customer service challenges. We developed two innovative solutions for social media engagement and customer service. Check out the video – you might spot a few familiar faces! 😄 #AI #TravelTech #Innovation #Hackathon
Travel business leaders teamed up with AI experts at our recent hackathon with Microsoft to tackle challenges in airline customer service. The team developed two cutting-edge solutions to help airlines enhance customer engagement on social media and rethink customer service. Read the article for a roundup of the event. https://okt.to/FlyVa4
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Transforming customer service worldwide! 🌍 See how Tripadvisor standardizes success with NICE CXone, achieving operational efficiencies, cost reductions, and improved performance. Learn more: https://lnkd.in/ggCaDf_B #CustomerExperience #CXone
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Transforming customer service worldwide! 🌍 See how Tripadvisor standardizes success with NICE CXone, achieving operational efficiencies, cost reductions, and improved performance. Learn more: https://lnkd.in/e85dtfR7 #CustomerExperience #CXone
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Transforming customer service worldwide! 🌍 See how Tripadvisor standardizes success with NICE CXone, achieving operational efficiencies, cost reductions, and improved performance. Learn more: https://lnkd.in/e9hbNWmc #CustomerExperience #CXone
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Thank you Rob Medina for this Zendesk for Startups program customer story interview! ⭐️