Episode One Troubleshooting 'Sensor Cleaning'

There maybe times you need to clean the sensors on your Popcake Commercial #pancakemachine. The common error messages you could see on the equipment meaning the sensors need cleaning are 'check bag/cap then close lid' this indicates an obstruction to the stream/size sensor, mix has built up on the sensor. A 'check/change bag then close lid' message is caused when the mix is too thick and can't be dispensed and the most common is a 'belt error' message indicating mix has built up on the sensor and it can no longer detect the rotation of the belts.

These error messages are all easily resolved by a quick clean of the sensors to get your machine running smoothly again. So here is a quick guide to how:

Step 1 - Remove crumb tray, splash guard, bottom belt and leave front door and lid open. Have a damp cloth & blunt/butter nnife or thin flathead screwdriver ready.

Step 2 - Take damp cloth and clean the size sensor (first sensor on left) by removing any mix from the sensor.

Step 3 - Take damp cloth and clean the stream sensor (second sensor on left) by removing any mix from the sensor.

Step 4 - Take damp cloth and remove any mix from the orange belt sensor housing. Wrap the cloth around a blunt, flat knife or screwdriver and very gently clean the sensor groove to remove any mix.

Step 5 - Put the bottom belt, crumb tray and splash guard back into position. Sensors have been successfully cleaned and the machine is ready to use.

We hope this helps but our global teams are always here to help. Please get in touch and we can walk you through it.

Happy Pancake making!