AXA Partners US

We were proud to celebrate Hispanic Heritage Month at AXA Partners US by hosting a Cultural Exchange Coffee Chat: "Business & Communication Across Hispanic Countries". Our fantastic panel of speakers from our North America office shared their experiences and insights on navigating Hispanic cultural diversity in the business world. 🌎 This month, we also engaged our employees by inviting them to share their favorite Hispanic recipes, contributing to a community-driven recipe book that highlights the culinary traditions from across Latin America! 🥘🌮 Thank you to everyone who participated and helped make this celebration of Hispanic culture and diversity a success! #HispanicHeritageMonth #InclusionandBelonging #CulturalExchange

Customer Service Week is the perfect time to highlight the incredible dedication of our Operations teams at AXA Partners US, who make a difference for our customers every day. Today we’re excited to share more glowing feedback from our customers, recognizing the outstanding service provided by our team members. ✨ #CustomerServiceWeek #CustomerCommitment #AXAPartners #OurPeople #CustomerFirst

🌍 Today is World Mental Health Day, a moment to reflect on how we can collectively support better #MindHealth in and out of the workplace. According to #AXA's 2024 Mind Health Report, 32% of the global population is experiencing mental health challenges, a figure that continues to rise. Now, more than ever, we must address the impact of work on our well-being. At AXA Partners, we are committed to fostering a supportive and healthy work environment. Through initiatives like #HealthyYou Days, we prioritize prevention and awareness, making mental health a priority all year round—not just today. #WorldMentalHealthDay #MindHealth #HealthyYou

🎉 It's Customer Service Week! 🎉 At AXA Partners US, our commitment to delighting customers shines through the incredible work of our Operations and Claims teams. In honor of #CustomerServiceWeek, we’re excited to spotlight some of the amazing feedback our team members have received directly from our customers. These compliments are a true reflection of the dedication, hard work, and passion our teams bring to every interaction. Thank you for making a difference! 💙 Please join us in saying thanks to our agents for all they do and to our operational support teams who consistently strive to enhance our customer journey. 👏 #CustomerFirst #OurPeople #AXAPartners

🚨 News Alert 🚨 Dr. Cai Glushak, our Chief Medical Officer, North America, will be taking the stage as a speaker at the upcoming ITIC: International Travel & Health Insurance Conferences Global conference in Vienna this November. The panel discussion will delve into the intricacies of insurance product design, shedding light on the latest industry trends and innovations. With a focus on enhancing product design from underwriting to risk management through targeted customer demographics, this promises to be an insightful session for insurers looking to stay ahead of the curve. We highly recommend registering for this unmissable event and gaining valuable insights from industry leaders. Don't miss out on this opportunity to stay informed and connected! For more information and registration, visit 👉https://lnkd.in/ecu4SRPM #Insuranceproduct #ITICGlobal #insurance #travel #health

🌟 Exciting News Alert 🌟 We are thrilled to have been part of the iPMI Global round table discussing the latest in Medical & Travel Assistance Strategies! 🌍 Our very own Chief Revenue Officer, Stephen Samataro, represented AXA Partners US at the panel and shared his expertise and insights on this crucial topic. 🚀 It was an absolute honor to be in the mix with industry leaders, exchanging ideas and strategies to elevate the standards of medical and travel assistance. 🤝 At AXA Partners US, we're committed to staying at the forefront of innovation and delivering top-tier solutions to meet the evolving needs of our partners and customers. 💼💡 Read the full round table here 👉 https://bit.ly/4dvKcxM A huge thank you to the iPMI Global for hosting this fantastic event, and to Stephen for representing us! 🎉 #iPMIGlobal #MedicalAssistance #TravelAssistance #Travel 

Just touched down from the Convención Internacional de Seguros Fasecolda held in Cartagena, Colombia where our Director of Business Development, Health Cristina Cardona Rivas, MBA, LSSGB, represented us! 🚀 Discussions focused on the opportunities and challenges in Colombia’s insurance market and the new world of Open Finance and its impact on the sector. A particularly relevant topic was the crisis of misinformation and how the industry can grow by building trust. We were thrilled to share and exchange insights with event participants and our colleagues from AXA Partners Colombia, AXA Life & Health Reinsurance Solutions and AXA XL. The atmosphere was charged with energy and innovation, creating an inspiring environment for collaboration and exchange of ideas. 💡 At AXA Partners US, we're passionate about pioneering comprehensive health solutions that truly make a difference for our global clients🌍 Head over to our website to explore how our offerings can perfectly align with your needs 👉 https://bit.ly/3XRlHW9 #ConvenciónFasecolda2024 #insurance #costcontainment #health #networkaccess #network #healthsolutions

🌟🎉 The final day of the Arival 360 Conference in San Diego is here, and it's been an absolute blast! 🎉🌟   Our VP of Travel Insurance, Rhonda Abedsalam, has been actively participating in insightful discussions and knowledge-sharing sessions focused on the latest advancements in travel protection solutions. The enthusiasm and expertise at this event have been truly remarkable, and we're happy to be a part of it.   As we gear up for this last day, we're excited to connect with new faces and build lasting relationships. The opportunity to network and collaborate with industry peers is invaluable, and we're eager to see what exciting opportunities lie ahead.   A huge thank you to everyone who has made this event so special - let's make this final day one to remember! 🌍✈️   #Arival360 #TravelProtection #Networking #Travel #TravelInsurance

Navigating challenges, delivering Excellence to our customers: A Look back at our Summer season 👇 As the summer season is now over, we look back at some challenging moments where our teams went above and beyond to support our customers when they needed us the most. Summer is always the busiest time of the year at AXA Partners, and this year was no different! But our commitment to serve and help remains unwavering. 🧳 Managing increased travel demand: With over 11 000 cases handled this summer, our teams worked tirelessly to support customers around the world during their travels. 🏥 Medical emergencies abroad: From coordinating rapid medical repatriations—like bringing a seriously ill child back from Malta in less than 30 hours—to handling accidents, we ensured every client received critical care when needed. 🌐 Overcoming language barriers: Our multilingual teams provided vital support to customers in need: in Romania, we helped a family involved in a serious car accident navigate medical care across different hospitals and languages. ⚡Adapting to unexpected events: Our resilience and problem-solving skills were put to the test as we swiftly handled unexpected challenges: in one case, after a medical aircraft was struck by lightning mid-flight, our teams arranged an emergency landing and continued the patient’s journey safely, demonstrating our resilience and problem-solving skills. 🕐 Global coordination: Throughout the season, we worked across time zones, seamlessly connecting our teams to deliver the best possible solutions, no matter where our customers where. 👏 Thank you to everyone at AXA Partners for facing these challenges head-on and ensuring our customers’ safety and peace of mind during this peak season. #AXAPartners #CustomerSupport #OperationalExcellence #GlobalAssistance #TeamDedication #OurPeople