ZALORA Platform Services

ZALORA Wins Gold, Best eCommerce Fulfillment in Asia and Oceania! Recently, at this year's prestigious Asia E-commerce Awards organised by MARKETING-INTERACTIVE, ZALORA Group swept several accolades and was named as the best eCommerce Fulfillment provider. Southeast Asia (SEA) is a region characterised by its young, tech-savvy population and vast potential for digital commerce expansion, however brands may find it challenging to meet consumer demands for faster deliveries, reliability, convenience, and ease of returns, especially if they lack local infrastructure or resources. With ZALORA's strong operations and logistics infrastructures across the region, along with our robust e-commerce platform and local expertise, partner brands are empowered with unparalleled flexibility and cost efficiency through our e-fulfilment solutions. These solutions range from basic and international dropshipping fulfilment services for selling on the ZALORA platform, to tailored end-to-end e-commerce services, customizable for any e-commerce platform. Additionally, ZALORA collaborates with partners outside the industry, such as financial services and sustainability organisations, to enhance our capabilities and provide comprehensive solutions that go beyond traditional e-commerce offerings. These partnerships enable us to integrate advanced payment options, leverage cutting-edge technologies, and implement sustainable practices, ensuring a holistic shopping experience. Interested to learn more about our Fulfillment services? Find out more here: https://lnkd.in/gdF4S2aF Curious to learn more? Reach out to us here: https://lnkd.in/gi9SQsHP

ZALORA's Fulfillment Services on Point for 11.11 Shopping Festival With the world of eCommerce retail is gearing up for 11.11 next week, ZALORA Group is ready to support our partner brands with our extensive operational and logistics network around Southeast Asia! Make fashion accessible with ZALORA's e-fulfillment services. Use our established e-commerce infrastructure, from warehousing facilities to last-mile delivery fleets, for on-time-delivery of your orders in Singapore, Malaysia, Philippines, Brunei, Hong Kong, and Taiwan. With a space of over 65,000 sqm, storage capacity of 7 million items, and an outbound capacity of 150,000 items per day in our regional fufillment centre alone, our logistic capabilities stretches over the entire region and enables brands to deliver even to customers in the most remote of island peninsulas. Interested to work with us? Reach out to us here: https://lnkd.in/gi9SQsHP

ZALORA wishes you a joyous Diwali! As we celebrate the Festival of Lights, we extend our warmest wishes to our friends, family and partners! Diwali, also known as Deepavali, is a time of joy and renewal. It symbolizes the victory of light over darkness and good over evil, and brings together families and friends, fostering a spirit of unity, love, and new beginnings. As you gather with your loved ones to light diyas, share sweets, and create cherished memories, let’s embrace the spirit of Diwali and carry its message of positivity into our lives! From all of us at ZALORA Group, we wish you a joyous Diwali!

ZALORA Group Leads Cross-border Fulfilment and eCommerce Activation Speaking at Malaysia's Premier Magento Association & eCommerce Event, Matej Urban, Director, Platform Services - Fulfillment, ZALORA, spoke with leading merchants, industry experts, and solution providers about ZALORA's comprehensive fulfillment solutions. As the best fashion e-commerce supply chain infrastructure in Southeast Asia, brand partners can reach customers even in hard-to-reach areas. With our heavily invested e-commerce infrastructure–from warehousing facilities to last-mile delivery fleets–ZALORA also consistently achieves on-time-delivery of all its orders in Singapore, Malaysia, Brunei, Hong Kong, and Taiwan. Interested to harness the region’s most efficient fashion-focused warehouses, customs clearance processes, and delivery fleets? Reach out to us here: https://lnkd.in/gi9SQsHP

ZALORA Regional Fulfillment Centre Officially ISO 9001:2015 Certified! ISO 9001:2015 is a globally recognized standard for quality management, and recognises our excellent warehousing and fulfillment processes for e-Commerce products at the Shah Alam Fulfillment Center. This achievement exemplifies our unwavering dedication to excellence in quality management and our relentless pursuit of continuous improvement, all aimed at enhancing the customer experience. This incredible milestone reflects the dedication and hard work of our in-house QMS Cluster Committee, who achieved this within just one year. Special thanks to our dedicated team Quality Manager, Nek Fadlee Ismadi, for his leadership, and to Farahieza Izni Mohammad Basir for her invaluable support throughout the process. A heartfelt thank you to our Operation Leaders, Vykintas Mineikis, Ardian Alwi, Mohamad Azrizal Mohd Shukeri for their guidance in the pursuit of excellence, and to the entire QMS Cluster Committee for their unwavering commitment. Lastly, thank you to all Zalorians for your continuous support in making this achievement possible! This accomplishment is not merely an individual success, but rather a testament to the collective effort and collaboration of our entire team. Here’s to maintaining our high standards and striving for even greater success! If you are brand seeking to leverage our ISO9001 certified fufillment capabilities, and work with our incredible team of dedicated Zalorians, reach out to us here: https://lnkd.in/gi9SQsHP

ZALORA's Fulfillment Services on Point for EOY Peak Shopping Season As the world of eCommerce retail is gearing up for the upcoming 11.11, Black Friday, and Cyber Monday shopping festivals, ZALORA Group is ready to support our partner brands with our extensive operational and logistics network around Southeast Asia! With a space of over 65,000 sqm, storage capacity of 7 million items, and an outbound capacity of 150,000 items per day in our regional fufillment centre alone, our logistic capabilities stretches over the entire region and enables brands to deliver even to customers in the most remote of island peninsulas. Make fashion accessible with ZALORA's e-fulfillment services. Use our established e-commerce infrastructure, from warehousing facilities to last-mile delivery fleets, for on-time-delivery of your orders in Singapore, Malaysia, Philippines, Brunei, Hong Kong, and Taiwan. Learn more about our full suite of platform services here: https://lnkd.in/g9Ez2jwx Interested to work with us? Reach out to us here: https://lnkd.in/gi9SQsHP

ZALORA Group is a finalist for the #AsiaEcommerceAwards! Organised by MARKETING-INTERACTIVE, the prestigious Asia eCommerce Awards stands as the premier platform for businesses to illuminate their exceptional practices and distinguish themselves in an increasingly innovative and competitive market. As a finalist in three categories, ZALORA has been shortlisted as having the best eCommerce Campaign (B2C), best eCommerce Fulfilment, and best eCommerce Loyalty Programme. Competing alongside the best in the region, this recognition is a testament to the dedication and innovative solutions created by our marketing and operations teams. Through a suite of platform services, ZALORA also offers brands the opportunity to leverage our remarkable retail services, including Operations and Marketing, to take their business to the next level. Learn more about our full suite of platform services here: https://lnkd.in/g9Ez2jwx Interested in our platform services? Reach out to us here: https://lnkd.in/gi9SQsHP

ZALORA Group's Regional Fulfillment Centre now ISO9001 Certified! Awarded by the Department of Standards Malaysia (DSM), and United Kingdom Accreditation Service (UKAS), the ISO9001 certification is a globally recognized standard for quality management, specifically on delivering flawless products and services time after time. With our excellent quality management system for end to end warehouse processes in place and officially recognised, our brand partners can rest assured that their products will reach customers quickly and efficiently. If you are brand seeking to leverage our ISO9001 certified fufillment capabilities, reach out to us here: https://lnkd.in/gi9SQsHP

ZALORA Group Wins at IMPACT Awards! Organised by the Singapore Fashion Council, the inaugural IMPACT (Inspiring Movement for Positive And Conscious Transformation) Awards celebrate innovative practices, environmental stewardship, and social responsibility to inspire and promote circular initiatives. It recognises ZALORA's exceptional focus on sustainability in all areas of our operations, from low carbon last-mile deliveries, sustainable lower-impact recycled packaging, to creating a circular fashion ecosystem alongside our local partners and communities. If you are a brand seeking a fulfillment services partner that integrates sustainable practices into logistics operations, contact us today to explore how ZALORA can support your business: https://lnkd.in/gi9SQsHP Learn more about ZALORA's sustainability program here: https://lnkd.in/gHDBw6uj

ZALORA Philippines was pleased to participate in the Retail Asia Forum 2024 at Shangri-La Makati, where Aashish Midha, CEO and Managing Director of ZALORA Philippines and Indonesia, headlined the CEO fireside chat to discuss the transformative impact of Generative AI (Gen AI) on retail strategies. Aashish highlighted how ZALORA Group leverages Gen AI to create tailored experiences, streamline logistics, and elevate customer service. Our proprietary tool, TITAN, powered by OpenAI, analyzes customer interactions to deliver personalized recommendations, optimize inventory management, and improve every touchpoint in the customer journey. This is further supported by investments in Trender for real-time insights, our advanced Warehouse Management System (WMS), and AI-powered chatbots. Together, these technologies place ZALORA at the forefront of retail innovation, driving significant growth in conversions and operational efficiency. If you a brand seeking to leverage our Gen AI capabilities through our platform services offerings, reach out to us here: https://lnkd.in/gi9SQsHP